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2016 Learning Webinars

These webinars have been released from the archives and are now free to the general public! All webinar recordings are free for members, and available for $50 Canadian for the general public

January 2016 Learning Webinar

Core Values Awards: Organisation of the Year

For the first webinar of the year, we`ve started a series with the Core Values Award winners from 2015: an opportunity for IAP2 members to learn from the best.

Organizations of the Year features the City of Victoria, BC and the St Vrain Valley School District from Colorado, which both faced internal resistance and external skepticism in overhauling their public-participation cultures.

The City of Victoria's PowerPoint is here.

Click here to read the City's Engagement Strategy from 2009.

And the Budget Engagement Summary is on Page 23 of this document.

Review the St Vrain Valley Schools PowerPoint here. 

February 2016 Learning Webinar

"Participatory Budgeting" & "the Balancing Act"

This month, IAP2 and the National Coalition for Dialogue and Deliberation (NCDD) in the US co-produced a webinar on Participatory Budgeting and the Balancing Act. It featured Chris Adams of Engaged Public, creators of Balancing Act -- a tool to help ordinary citizens understand and become part of the civic budget process.

Review the webinar here.

For more materials from the webinar, visit the NCDD website, http://ncdd.org.


March 2016 Learning Webinar

Favourites From Portland - 1: "Innovative! Visual! Public Engagement!" & "The Engagement Triangle"

"INNOVATIVE! VISUAL! PUBLIC ENGAGEMENT!" This month, we present two presentations from the 2015 IAP2 North American Conference that were highly rated by those attending. Kalin Schmoldt of JLA Public Involvement in Portland, OR, shows how a variety of visual tools, both low-tech and high, can help get a point across where words just don't make the grade. Amy Hubbard of Capire Consulting in Melbourne, Australia, shares on the "Engagement Triangle", based on three foundational concepts in public consultation.

Find more resources from Amy here.

View Amy's slide deck here.

April 2016 Learning Webinar

2015 Core Values Award Winners - Project(s) of the Year

Jeff Cook of Beringia Community Planning in North Vancouver, BC and Dana Lucero of Metro, the regional government in the Portland, Oregon, area, faced unique, yet strangely similar, challenges in bringing their projects to fruition.

Jeff worked with the Pikangikum First Nation in far-northwestern Ontario to help them overcome some serious issues in health care -- particularly mental health -- which had led to a string of youth suicides. The local Chief decided to work out a home-made approach, and achieving that meant addressing some issues and attitudes that were, in some cases, generations old.

Dana was tasked with bringing citizens onside with a rapid-bus project connecting Portland and Gresham, Oregon's fourth-largest city. The proposed route goes through some of the most ethnically diverse neighborhoods, and along with language and cultural barriers, she was also dealing with years of cynicism about regional government and the transit system.

Read Jeff Cook's Core Values Award application here.

Watch the Beringia video here.

Read Dana Lucero's Core Values Award application here.

Watch the Metro video (from 2015) here.

May 2016 Learning Webinar

The Tools and Traps of Online Engagement

Kristin Hull of CH2M and Matt Crozier of BangTheTable lead a discussion on approaches and pitfalls of conducting engagement online.

NB: due to a technical issue, only the first 19 minutes of the webinar were recorded. At this time, we are trying to recover the full recording and will post it if it's available.

Review the PowerPoint presentation here.

Resources mentioned in the webinar:

Low-cost web resources:

Some of the sites Matt referred to:

Blog postings:

June 2016 Learning Webinar

"Favourites from Portland - 3: It's Geek to Me"

Rendering technical jargon and complex concepts into a form people can understand is sometimes a serious challenge for the P2 practitioner. The idea is to communicate to the people affected by a decision, but how do you do it without dumbing it down or stripping out important information? Kelly Spitzley, design specialist with HDR Engineering in Minneapolis, takes us through some of the visual/graphic techniques -- and gives a mini-lecture in neuroscience at the same time!

July 2016 Learning Webinar

"UNDRIP and the New Face of Indigenous Consultation"

In late 2015, Canada joined other countries in signing the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). What does that mean for IAP2's efforts to raise the profile of Indigenous engagement? Bob Joseph, founder and CEO of Indigenous Corporate Training, and Anne Harding, Senior Aboriginal Stakeholder Relations Advisor for Suncor Energy, discuss the implications of UNDRIP and the advances in the field.

Download Bob Joseph's e-book, UNDRIP and FPIC.

View Bob's PowerPoint deck here.

Register to receive Bob's blog at www.ictinc.ca/blog

August 2016 Learning Webinar

IAP2 Research White Papers -- "Conflict Management" and "Evaluating P2 Processes"

They're two questions that often nag at P2 professionals: how to manage conflict and how to determine how effective a process is. The first White Papers commissioned by the IAP2 Canada Research Committee tackled those issues. Kate Nelischer, author of "Conflict Management and Public Participation", and Karen Zypchyn, who wrote the paper on Evaluation, led the discussion on August 9.

Read Karen's White Paper here.

View Karen's PowerPoint (including links and contact information) here.

Read Kate's White Paper here.

View Kate's White Paper here.

The number-one recommended evaluation tool in Karen's White Paper is Dr. Julia Abelson's Public and Patient Engagement Evaluation Tool. Please pay attention to copyright and attribution for use/adaptation of the tool.

September 2016 Learning Webinar

P2 and Decision-Makers

We often look at P2 from the practitioners' point of view, but in the September webinar, we brought together three politicians who have embraced P2 and IAP2 principles in their decision-making process. Meet Dennis Coombs, mayor of Longmont, Colorado, City Councillor Blair Lancaster of Burlington, Ontario, and Council Member Leslie Pool from Austin, Texas.

Download Coun. Lancaster's PowerPoint deck here.

Read the City of Burlington's Community Engagement Charter here.

Learn more about Longmont's Community Involvement commitment here.

View Longmont Mayor Dennis Coombs' PowerPoint here.

Find out about Austin's Task Force on Community Engagement here.

October 2016 Learning Webinar

Core Values Award Winner - Project of the Year

The Nova Scotia Health Authority won for its Community Health Teams; the Maricopa County (Arizona) Flood Control District won the USA award for its project to develop a flooding master plan in the area around Phoenix and Scottsdale.

November 2016 Learning Webinar

Core Values Award Winner(s) - Organizations of the Year/Research Project of the Year

In November, we heard from the IAP2 Core Values Award winners for Organization of the Year: the British Columbia Ministry of Health, which won for its decade-long "Patients as Partners Program" and the City of Hillsboro, Oregon, for its ongoing consultations and engagement in developing a long-term vision for the city.

Also joining us were the Jefferson Center and the Maxwell School of Public Affairs at Syracuse University, which won Research Project of the Year. Their work, "Clearing the Error", tackling the issue of diagnostic error in health care, was honoured by both IAP2 USA and the IAP2 Federatint>

Download the BC Ministry of Health PowerPoint here (NB - this PowerPoint includes links to documents providing more background on some of the health-care programs provided by BC).

Download the Hillsboro, Oregon PowerPoint here.

Download the Jefferson/Maxwell PowerPoint here.

December 2016 Learning Webinar

Social Media & P2

As the public demands a greater say in decisions that affect them, social media is providing a way of casting the net wider and deeper to make sure as many voices are heard as possible. But how do you sort through this ever-changing technology? Is it the cure-all, a replacement for good-ol' face-to-face engagement? Susanna Haas Lyons gives us a clinic in figuring out how, when and why to use the vast range of digital engagement tools that are out there.

Download Susanna's PowerPoint here.

Susanna asked participants what values they felt good public participation projects should portray. Read their answers here.

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