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We are incredibly excited to provide IAP2 Canada hosted virtual training courses! This is an exciting opportunity for you to update your professional skills — in collaboration with colleagues and without leaving your home, office or city!

These courses are designed to support ongoing learning, and are more than a set of worksheets or templates. They include videos, exercises, case studies, interaction with fellow participants and your trainer, and more.

The best virtual learning goes beyond the content. Our trainers provide practical skills and knowledge in a way that connects to your goals, hopes, and values AND demonstrates how these connect to your work and world.

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    What to expect

    IMPORTANT:

    All virtual training will be held online using the application Zoom. If your employer does not allow you to download the app on your computer, you may join within your browser application. We recommend using Chrome. 

    IAP2 Canada is currently using GSuite and its Google Drive to share course materials. Please obtain alternate access if your employer does not allow you to access Google.

    Online training is very different from face-to-face. Online courses will be offered in two or three hour segments with multiple sessions. For example, a traditional one-day in-person courses will now be broken up into two 3-hour sessions or three 2-hour sessions, and in some cases over several weeks. 

    How will I join my virtual course(s)? All virtual training will be held in online "zoom rooms". All courses will be live, and interactive including small group work. 

    Do I need to be at the live sessions? We expect all participants to attend all sessions just as you would at a face-to-face course. 

    When will my live sessions take place? Courses will run over multiple sessions, and can vary in length from 2 - 3.5 hours per session.

    Please consult our Cancellation and Refund Policy.

     


    group photo of online webinar

    Upcoming Courses

    Course registrant numbers will be confirmed two weeks prior to the start date. If the minimum number of registrants is not met, you may either transfer your registration to a different course or opt for a refund. Please see our cancellation policy (below) for more information.

    UPCOMING virtual courses:

    Upcoming events

      • 20 Apr 2021
      • (PDT)
      • 21 Apr 2021
      • (PDT)
      • 2 sessions
      • Zoom
      • 3
      Register

      Facilitation skills are essential for public engagement professionals. Masterful facilitation involves more than group process techniques and strong meeting design – it also requires anticipation skills and adaptability. This highly interactive, fun-filled session strengthens participants' ability to trust their intuition, think on their feet and deal with unpredictable situations. When a facilitated session goes off the rails (and it will), you need to tap into a different skillset to bring things back on track quickly. Neurological evidence, real-life experience and useful improv tools will equip you to become more nimble and confident from the front of the room. No comedy skills required!


      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in two, three hour segmentsJust like the face-to-face training, we expect all participants to attend all sessions listed in the event.

      — Cancellation and Refund Policy —

      Learning Objectives:

      At the end of this course, participants will:

      • Sharper skills in anticipating and adjusting to the unexpected;
      • More than a dozen practical strategies, drawn from and applicable to a range of disciplines, to strengthen their agility as facilitators;
      • Increased confidence in their ability to adapt to changing circumstances, even from the front of the room;
      • An up-to-date resource list of links, titles and people that will allow participants to explore agility in facilitation more deeply if interested; and
      • A memorable experience shared with new people in their expanded professional network.

      Course Outline

      Trainer: Dr. Rebecca Sutherns

      Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.
      • 22 Apr 2021
      • (EDT)
      • 23 Apr 2021
      • (EDT)
      • 2 sessions
      • Zoom
      • 14
      Register

      RÉSUMÉ

      On vous confie un projet et vous devez assurer la participation publique auprès de nombreuses parties prenantes. Vous êtes très enthousiaste à l’idée de relever ce nouveau défi, mais par où commencer?

      Voici quelques pièges fréquemment observés en participation publique en lien avec les parties prenantes :

      • manque de connaissance à l’égard des parties prenantes 
      • faible diversité et représentativité des parties prenantes
      • relations déficientes ou inappropriées
      • manque ou absence de suivi et de rétroaction

      En effet, que vaut une consultation publique si la quasi-totalité des participants ne sont représentatifs que d’une partie de la population? Quelle est la valeur d’une démarche de participation publique si les résultats ne sont pas diffusés?

      Ce cours permet aux participant.e.s d’apprendre à bien identifier, analyser et comprendre les parties prenantes, à s’assurer d’une bonne représentativité et diversité de celles-ci et à entretenir des relations dynamiques et constructives avec les citoyens, groupes et organismes.  

      OBJECTIFS D'APPRENTISSAGE

      En suivant cette formation en 2 parties, vous pouvez vous attendre à une exploration à 360 degrés de l’univers des relations avec les parties prenantes. Après tout, les citoyens, les groupes, associations et organismes – les parties prenantes - sont au cœur de votre démarche de participation publique! 

      Les participant.e.s seront notamment invités à se mettre dans la peau des parties prenantes afin d’identifier et mieux comprendre les bonnes pratiques à utiliser pour développer et maintenir des relations dynamiques et constructives avec les parties prenantes.

      Le cours sera enseigné au moyen d’exposés théoriques, d’études de cas et d’exercices pratiques permettant notamment d’apprendre en utilisant les cas vécus et les expériences diverses des participant.e.s. 

      Vous serez notamment amener à :

      • Identifier et analyser les parties prenantes concernées

      • Vous assurez d’une bonne diversité de vos parties prenantes

      • Élaborer une cartographie des parties prenantes

      • Identifier les facteurs de succès pour entretenir des relations

      Niveau d’expérience recommandé des participants: Tous les niveaux

      VEUILLEZ NOTER:

      Si vous êtes membres de l'AIP2 Canada, veuillez vous connecter (en haut à droite) sur notre site web afin de recevoir le tarif membre. Les membres de l'AIP2 international ont besoin d'un code pour s'inscrire. Si vous avez des problèmes à vous connecter ou si vous manquez un code, veuillez contacter info@iap2canada.ca

      TARIF SPÉCIAL - inscription anticipée (en vigueur jusqu'au 12 avril) : 157.50 $ pour membres (prix régulier : 210 $) et 337.50 $ pour non-membres (prix régulier : 450 $)


       - Politique d'annulation  - 

      Formateur : Hugo Mimee, CP3


      Hugo Mimee a une solide expérience de plus de 20 ans comme professionnel en participation publique et citoyenne, en animation et en gestion des parties prenantes. Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, énergie) et a animé des centaines de rencontres publiques en tout genre. Il est formateur en participation publique, en acceptabilité sociale, en communication et en gestion des parties prenantes.

      Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets et membre de l’Ordre des urbanistes du Québec. Il a complété récemment des mandats de plusieurs années comme vice-président du conseil d’administration de l’AIP2 Canada et de l’Association québécoise pour la participation publique (AQP2).

      Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!


      Cette formation est présentée par l’AQP2 (Association québécoise pour la participation publique).



      • 30 Apr 2021
      • 8:30 AM - 12:00 PM (PDT)
      • Zoom
      • 13
      Register

      This course introduces a powerful, transparent process to identify and analyze key stakeholders for any engagement project – a critical step in an inclusive and thoughtful engagement design process. After understanding the theory and purpose, participants use mini-cases to practice stakeholder mapping. They learn how to identify and analyze the full spectrum of stakeholders, with special emphasis on underrepresented stakeholders who need additional outreach/support to ensure authentic engagement. For each case, the group then learns how to “clean” and finalize the map, and then discusses implementation challenges and how to overcome them.


      NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This online course will be offered in one, three and a half hour session.

      Cancellation policy

      Learning Objectives

      By the end of this course participants will be able to:

      • Understand the critical value of stakeholder analysis
      • Be able to identify and analyze key stakeholders
      • Have practiced roles as both participants and stakeholder mapping “leads”
      • Understand the importance of and how to specifically identify underrepresented stakeholders

      COURSE OUTLINE

      Trainer: Anne R. Carroll

      Anne Carroll has been a consultant and trainer in public involvement and strategic planning for many years, serving primarily the public sector in both the USA and Canada. She focuses on designing and implementing inclusive and meaningful stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multi-stakeholder environments. She served for 16 years as an elected member of the citywide St. Paul (Minnesota, USA) Board of Education, and serves as a board member or committee chair with the International Association for Public Participation USA and the Minnesota Chapter, Minnesota Education Equity Partnership, and E-Democracy.org.

      • 03 May 2021
      • (EDT)
      • 06 May 2021
      • (EDT)
      • 7 sessions
      • Zoom
      • 12
      Register
      Vous cherchez une formation complète et rigoureuse sur les principes de base de la participation publique? 

      Vous souhaitez améliorer votre expertise?

      Cette formation sur la planification des processus de participation publique est pour vous!


      La formation Les fondements de la P2 : Planification pour une participation publique efficace, qui fait partie des Fondements de la participation publique de l’AIP2, vous donnera une longueur d’avance ainsi que les connaissances et la confiance nécessaires pour planifier et mettre en œuvre des initiatives efficaces, quel que soit votre domaine d’intervention. Notre module de planification fournit une structure éprouvée qui augmentera considérablement les chances de réussite de vos projets. Ce cours pratique vous offre la possibilité d’explorer les défis auxquels vous êtes confrontés, à l’aide des éléments essentiels à une participation efficace du public.

      Il s’agit du premier des deux modules de la formation Fondements

      VEUILLEZ NOTER : Si vous êtes membre de l’AIP2 Canada, veuillez vous connecter sur le site Web (coin supérieur droit) pour vous inscrire et bénéficier automatiquement du tarif offert aux membres. Les membres de l’AIP2 International auront besoin d’un code pour s’inscrire et peuvent envoyer un courriel à l’adresse info@iap2canada.ca pour l’obtenir.

      Veuillez noter que la programmation des formations en ligne est très différente de celle des formations en personne. Ce cours en ligne sera offert en sept segments répartis sur plusieurs séances tout au long d’une semaine (en matinée et en après-midi). Tout comme pour les formations en personne, nous nous attendons à ce que les participants assistent à toutes les séances comprises dans cette formation.

      Nous utilisons la Suite Google / Google Drive (Google Docs, Google Slides, Google Jamboard) pour cette formation. Nous vous demandons d'obtenir un autre accès si votre employeur ne vous autorise pas à accéder à Google.

      Veuillez noter que l’heure des séances est indiquée en heure de l’Est.

      Les participants seront répartis en petits groupes et recevront des travaux à réaliser ensemble au cours de la semaine. Les participants assureront la coordination nécessaire pour mener à bien ces travaux. Des lectures et des travaux individuels devront également être effectués avant ou entre les séances virtuelles.

      Il s’agit de la première partie des deux modules du cours Fondements. Le module Planification est un prérequis pour le deuxième module Techniques. Le module Techniques sera offert du 31 mai au 2 juin 2021.


      Politique d'annulation   —

      Objectifs d’apprentissage

      Après avoir terminé le cours Planification, les participants seront en mesure :

      • De comprendre et d’intégrer les fondements de l’AIP2 pour une participation efficace du public;

      • D’exprimer et d’évaluer les avantages et les risques associés de l’intégration de la participation du public à la prise de décisions;

      • D’établir des objectifs de participation adéquats, qui clarifient le rôle du public et qui sont harmonisés avec le processus décisionnel et le soutiennent;

      • D’identifier les parties prenantes ainsi que leurs besoins et attentes, et de sélectionner des méthodes efficaces pour les inciter à participer à un processus décisionnel;

      • D’élaborer et de mettre en œuvre un plan efficace et exhaustif de participation du public;

      • D’intégrer des stratégies de communication visant à atteindre et mobiliser le public, et à soutenir le processus de participation du public;

      • D’évaluer les processus de participation du public utilisés et les résultats obtenus.

      Aperçu du cours

      • Qu’est-ce que la participation du public?
      • Définition du terme « public »
        • Les orbites de la participation du public
        • Parties prenantes difficiles à rejoindre et viser une participation inclusive
      • Principes de base de la participation du public selon l’AIP2
        • Principe 1 : Participation fondée sur des valeurs
        • Que sont les valeurs et pourquoi sont-elles importantes dans le cadre de la P2?
      – Valeurs essentielles de l’AIP2 pour la pratique de la participation publique

      – Code d’éthique de l’AIP2

      • Principe 2 : Participation orientée vers la prise de décisions
      • Principe 3 : Participation axée sur les résultats\

      – Spectrum de la participation publique de l’AIP2

      • Les cinq étapes de planification d’un exercice de participation publique selon l’AIP2
        • Étape 1 de la planification : Obtenir l’engagement des acteurs internes – décideurs, organisations, description préliminaire de la décision, liste des parties prenantes, niveau sur le Spectrum
        • Étape 2 de la planification : S’informer auprès du public
        • Étape 3 de la planification : Sélectionner le degré de participation
        • Étape 4 de la planification : Définir le processus décisionnel à suivre et les objectifs de la participation publique
        • Étape 5 de la planification : Concevoir le plan de participation publique, ce qui inclut la sélection des techniques, l’évaluation des ressources nécessaires et disponibles, et la planification de l’évaluation
      • Approfondissement des connaissances
        • Planification de la participation du public et communication efficace
        • Styles d’apprentissage et participation publique
        • Aider les gens à passer de l’opinion à l’intérêt
        • Intégration des Autochtones, des groupes marginalisés ou exclus, et des voix oubliées
        • Gestion des émotions – l’indignation, la peur et la colère – dans un contexte de participation publique et importance de faire preuve d’empathie et de nouer des liens
        • Boucler la boucle avec les parties prenantes
        • L’attitude est primordiale
      • Conclusion et mot de la fin

      Formateur : Hugo Mimee, CP3

      Hugo Mimee a une solide expérience de plus de 20 ans comme professionnel en participation publique et citoyenne, en animation et en gestion des parties prenantes. Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, énergie) et a animé des centaines de rencontres publiques en tout genre. Il est formateur en participation publique, en acceptabilité sociale, en communication et en gestion des parties prenantes.

      Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets et membre de l’Ordre des urbanistes du Québec. Il a complété récemment des mandats de plusieurs années comme vice-président du conseil d’administration de l’AIP2 Canada et de l’Association québécoise pour la participation publique (AQP2).

      Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

      • 07 May 2021
      • 8:30 AM - 11:30 AM (PDT)
      • Zoom
      • 7
      Register

      Facilitating meetings, conversations and group sessions is a skill that is widely used and needed in today's work environment. For public participation professionals, strong and well thought out facilitation is the backbone of helping our clients and their audiences move through difficult and murky conversations to clarity and results in public participation.

      Please join Tannis Topolinksy, CP3 as she walks you through the skills, attitudes and behaviours needed to be an effective facilitator. Tannis has almost 20 years of experience and often finds herself facilitating conversations where impacts on health, livelihood, relationships, well-being and community are at stake. Tannis will show you how to plan and design both virtual and in person events that will get results. Learn how to set yourself up for success as you dive into the work of facilitating.


      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This online course will be offered in one, three hour session.

      Cancellation policy

      Learning Objectives

      By the end of this course participants will be able to:

      • Define the difference between public participation and facilitation

      • Describe the core competencies, value and responsibilities of a facilitator
      • Establish the purpose, outcomes and experiences needed to be achieved for a facilitated event
      • Develop a facilitation process design


      Trainer: Tannis Topolnisky, CP3

      Tannis is a Certified Public Participation Professional, a licensed trainer of the IAP2 Foundations and Decision Makers courses and has been training engagement practitioners for 14 years. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.

      What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

      • 12 May 2021
      • 1:00 PM - 3:30 PM (EDT)
      • Zoom
      • 18
      Register

      Résumé 

      Stimuler la collaboration autour des projets de densification n’est pas chose simple. Plusieurs citoyens, professionnels et élus soulèvent le besoin de bonifier les processus participatifs entourant la consolidation des milieux de vie, élément crucial d’une ville amie du climat. L’urbanisme participatif a certes la cote pour les projets d’aménagement de l’espace public, mais la densification appelle aussi à une participation renouvelée quant au devenir du domaine privé. 

      L’approche originale de Oui dans ma cour! met au jeu des modalités participatives au service du dialogue sur la densification et de la qualité des projets. Elle vise également à explorer de nouveaux rôles pour les différentes parties, dont l’implication proactive des citoyens, des designers urbains et des promoteurs de projets immobiliers. En précisant les balises d’aménagement d’un territoire avec les parties concernées, cette approche vise à créer un climat de collaboration à propos des transformations urbaines et à tendre vers des projets de qualité, intégrés dans leur milieu. 

      À l’aide de présentations, études de cas et d’exercices collaboratifs, les participants seront appelés à identifier les freins et solutions à un dialogue constructif sur la densification de leur milieu, de même que des pistes d’améliorations à apporter aux processus participatifs auxquels ils sont appelés à contribuer. 

      Objectifs d'apprentissage

      1. Outiller les professionnels sur des manières de susciter l’adhésion lors de la présentation de transformations urbaines à venir
      2. Miser sur l’interapprentissage entre professionnels de l’aménagement et de la participation sur les freins, obstacles et solutions rencontrés lors de processus participatifs sur les transformations urbaines
      3. Identifier des améliorations à apporter aux processus participatifs sur les transformations urbaines
      4. Niveau d’expérience recommandé des participants : Tous les niveaux

      Audiences cibles : Des professionnels et professionnelles qui œuvrent dans les secteurs suivants : municipalités, MRC, organisations privées ou publiques en aménagement du territoire et urbanisme, en participation publique et en développement durable des territoires, organismes à but non lucratif, milieu universitaire, milieu du développement immobilier. 

      Durée : 2.5 heures

      VEUILLEZ NOTER:

      Si vous êtes membres de l'AIP2 Canada, veuillez vous connecter (en haut à droite) sur notre site web afin de recevoir le tarif membre. Les membres de l'AIP2 international ont besoin d'un code pour s'inscrire. Si vous avez des problèmes à vous connecter ou si vous manquez un code, veuillez contacter info@iap2canada.ca


       - Politique d'annulation  - 

      Formatrice : Catherine Boisclair

      Catherine Boisclair est urbaniste et possède une formation en aménagement du territoire (M. ATDR) de même qu’en science politique et en journalisme. Elle a acquis une expertise en développement urbain durable et en mobilité, notamment par l’analyse et la rédaction de politiques publiques sur ces thèmes. Depuis 2018, elle coordonne le projet Oui dans ma cour ! à Vivre en Ville. De 2016 à 2018, elle a œuvré comme conseillère en aménagement et urbanisme au ministère des Affaires municipales et de l’Occupation du territoire afin de contribuer au renouvellement des orientations gouvernementales en aménagement du territoire, dont celles portant sur le développement durable des milieux de vie. À Vivre en Ville de 2011 à 2016, Catherine Boisclair a participé à la rédaction de guides et de mémoires, aux missions d’études, de même qu'à la formation et à l'accompagnement des municipalités. Auparavant, elle a été responsable de la gestion de projets sur les changements climatiques pour le Conseil régional de l’environnement de la Capitale-Nationale.

      Cette formation est présentée par l’AQP2 (Association québécoise pour la participation publique).



      • 13 May 2021
      • 9:00 AM - 12:00 PM (PDT)
      • Zoom
      • 15
      Register

      Using Systems Thinking to Create Transformational Engagement Strategies

      The impacts of a global pandemic, growing environmental awareness, and calls for equality and justice surround us. As engagement professionals it has become critical that we think not only about our individual projects, but about how they fit within and influence the social and global settings that surround them.

      Systems Thinking is a way of looking at engagement that can help us see the bigger pictures we’re working within, and perhaps even more importantly contribute to the positive changes we see happening around us. In this course, we’ll explore the concepts behind Systems Thinking, and explore its use as a practical tool for building engagement strategies. Leave this course with a variety of methods in your pocket for creating truly transformational engagement projects.

      In this course you’ll learn:

      • Six key concepts behind Systems Thinking and how to use them to situate your engagement projects within their social and global contexts
      • How to ‘map’ the engagement systems you work within and how that map influences your role as an engagement professional
      • Eight specific strategies you can implement in any engagement project to enhance success and influence positive change
      Want to get an idea of what the course is like? Watch the Taster here.


      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate.

      International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it. 

      This virtual course is offered in one, three hour session.

       - Cancellation and Refund Policy

      Learning Objectives:

      By the end of this course, participants will be able to:

      • Define what a system is
      • Identify six key systems thinking concepts and how these apply to their engagement projects
      • Map a system they are working within
      • Identify their role within the systems they work
      • Identify eight specific systems-thinking-based strategies they can use in their own engagement projects to enhance success and influence positive change


      Trainer: Carrie McIntosh, CP3

      Carrie McIntosh is the Manager of Engagement at BC Ferries, one of the world’s largest ferry service providers. Carrie engages communities up and down the coast of British Columbia from communities as remote as Haida Gwaii to those in the bustling Metro Vancouver region. She holds an MA in Environment and Management, and has over 15 years of experience as a facilitator, communicator, and engagement specialist. She is passionate about building inclusive, place-based engagement approaches for the unique coastal communities she serves.
      • 17 May 2021
      • (EDT)
      • 20 May 2021
      • (EDT)
      • 7 sessions
      • Zoom
      • 15
      Register

      IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

      This is part one of two modules in the Foundations program. The second module, Techniques, will be offered May 26 - 28.

      Completion of the Foundations program (both modules) is a prerequisite for Certification as a P2 Professional (CP3).

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in eight segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

      Note that the session time is Eastern Time.

      Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

      Souhaitez-vous prendre cette formation en français ? Le module Planification est offert du 3 au 6 mai 2021

      Cancellation policy

      Learning Objectives

      Participants who complete the Planning course will be able to:

      • Understand and apply the IAP2 Foundations for effective public participation.
      • Articulate and assess the benefits and risks of integrating public participation into decision- making.
      • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
      • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
      • Develop and implement a comprehensive and effective public participation plan.
      • Integrate communication strategies to reach and engage the public and support the public participation process.
      • Evaluate public participation processes being used and outcomes
      Course Overview
      • What is Public Participation?
      • Who is the Public?
        • The Orbits of Public Participation
        • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
      • IAP2’s Foundations of Public Participation
        • Foundation 1: Values-Based What are Values? and why are they important in P2?
          —IAP2’s Core Values for the Practice of Public Participation
          —IAP2's Code of Ethics
        • Foundation 2: Decision-Oriented
        • Foundation 3: Goal-Driven
          —IAP2s Public Participation Spectrum
      • IAP2’s Five Steps for Public Participation Planning
        • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
        • Planning Step 2: Learn from the Public
        • Planning Step 3: Select the Level of Participation
        • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
        • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
      • Digging Deeper
        • Public Participation Planning and Effective Communication
        • Learning Styles and Public Participation
        • Helping People Move from Positions to Interests
        • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
        • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
        • Closing the Loop with Stakeholders
        • Attitude is Everything
      • Wrap up & Closure

      Trainer: Lara Tierney, CP3 and Tracey Ehl, MCP3

      Lara became a licensed trainer in 2014 and in 2019 became a Certified Public Participation Professional (CP3). She has been working in the field of public participation for 15 years. Her experience is both from municipal (The CIty of Calgary) and consulting perspectives. She enjoys working on projects in diverse fields including community development, land use planning, transportation, open spaces, law and the arts. She is currently working in Stakeholder Relations for a mega LRT project. Lara was pleased to be able to train the IAP2 Foundations Planning course virtually with a group of participants from BC to Newfoundland.


      In 2017, Tracey became a Master Certified Public Participation Practitioner (MCP3) and in 2020, she completed the process to become a licensed trainer. Tracey has over two decades of professional P2 experience in the public, private and not for profit sectors. Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supportable solutions that uphold shared values. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, and community development.

      • 17 May 2021
      • 10:00 AM - 1:30 PM (PDT)
      • Zoom
      • 16
      Register

      The past year has provided ample opportunity to test your digital facilitation skills, and with remote collaboration well established as the new normal, now’s the time to up your game.

      Building on the knowledge and tools learned in Enhancing Engagement in Virtual Facilitation, this practical 3.5-hour workshop introduces additional tools and activities, and gives you an opportunity to practice them with a small group of people. It also offers a space for collective problem solving with other participants.

      This course has an “ask me anything” approach and will be partially co-created in real time with students. Bring your facilitation scenarios, dilemmas, stories and questions and we’ll workshop solutions to help you better engage your audience.

      This course builds on Enhancing Engagement in Virtual Facilitation PART 1 and is recommended as a prerequisite.


      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate.

      International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it. 

      This virtual course is offered in one, three and a half hour session.

       - Cancellation and Refund Policy

      Learning Objectives:

      • Discover and try new tools and techniques for engaging your audience.
      • Gain feedback and advice on digital facilitation hardware, platforms, activities and scenarios from a Certified Professional Facilitator and a group of peers.
      • Increase your confidence and performance with digital facilitation.

      Trainer: Dr. Rebecca Sutherns

      Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.
      • 20 May 2021
      • 8:30 AM - 12:00 PM (PDT)
      • Zoom
      • 19
      Register

      Project Management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. Project Management tools and resources are a natural fit for IAP2’s Five Steps for Public Participation Planning.

      In this interactive workshop, participants will map project management tools to the five steps for public participation planning. Applying a project management lens to your planning process will strengthen your outcomes and increase your chances for engagement success.

      Who should attend?

      • Public Participation Practitioners
      • Project Managers of Public Engagement Projects
      • Project Sponsors of Public Engagement Projects
      • Anyone interested in learning basic concepts of project management
      This course builds on the Foundations Planning for Effective Public Participation course and is recommended as a prerequisite.



      NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This online course will be offered in one, three and a half hour session.

      Cancellation policy

      Learning Objectives

      By the end of this course participants will be able to:

      • Identify project management Process Groups and Knowledge Areas
      • Map project management tools to public participation planning
      • Strengthen public participation planning with application of project management concepts

      Trainer: Carole Spicer, PMP

      Strong relationships are one of the core values of Carole R. Spicer, owner and founder of Spicer Facilitation & Learning. A certified master trainer and facilitator, Carole uses her experience to help her clients achieve desired outcomes. She has worked in both private and public sectors.  Carole is skilled in Adult Learning Principles and creates a safe environment for her clients to share and learn new skills and information. She prides herself on the ability to customize solutions to meet the unique needs of the people she works with.


      With over 10 years in public participation, she is experienced in facilitating discussions with stakeholders that hold differing views.  She has worked extensively with the not-for-profit sector on strategic planning and stakeholder engagement.

      • 26 May 2021
      • (EDT)
      • 28 May 2021
      • (EDT)
      • 5 sessions
      • Zoom
      • 18
      Register

      Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

      This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

      This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

      Souhaitez-vous prendre cette formation en français ? Le module Techniques est offert du 1 au 3 juin 2021.


      Cancellation policy

      Learning Objectives

      Participants who have completed the Techniques course will be able to:

      • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

      • Assess and select techniques to meet identified public participation objectives

      • Modify and combine techniques to meet various objectives and circumstances

      • Determine the skills and resources needed to use different techniques effectively

        Course Overview
        • Review of Planning for Effective Public Participation
        • Inclusive design
        • Techniques to Share information
        • Techniques to Collect & Compile Input
        • Online Engagement
        • Techniques to Bring People Together
        • Open Public Forums
        • Specialized Processes
        • Representative Processes
        • Advisory Committees
        • Technique Selection Exercise
        Trainer: Lara Tierney, CP3 and Tracey Ehl, MCP3

        Lara became a licensed trainer in 2014 and in 2019 became a Certified Public Participation Professional (CP3). She has been working in the field of public participation for 15 years. Her experience is both from municipal (The CIty of Calgary) and consulting perspectives. She enjoys working on projects in diverse fields including community development, land use planning, transportation, open spaces, law and the arts. She is currently working in Stakeholder Relations for a mega LRT project. Lara was pleased to be able to train the IAP2 Foundations Planning course virtually with a group of participants from BC to Newfoundland.


        In 2017, Tracey became a Master Certified Public Participation Practitioner (MCP3) and in 2020, she completed the process to become a licensed trainer. Tracey has over two decades of professional P2 experience in the public, private and not for profit sectors. Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supportable solutions that uphold shared values. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, and community development.

        • 31 May 2021
        • (EDT)
        • 02 Jun 2021
        • (EDT)
        • 5 sessions
        • Zoom
        • 15
        Register

        Lorsque vous aurez terminé la formation de l’AIP2 Planification pour une participation efficace du public, vous serez prêt à ajouter plus de 50 outils et méthodologies pratiques à votre trousse à outils de la participation publique. En travaillant de façon expérientielle avec des formateurs chevronnés de l’AIP2 et avec vos pairs, vous ferez l’apprentissage de techniques puissantes que vous pourrez utiliser de façon immédiate dans le cadre de votre prochain projet.

        Ce module aborde cinq méthodes de façon détaillée : la méthode du « World Café », les entrevues, les conversations tournantes, la délibération et les groupes consultatifs. À l’issue de cette formation, vous serez outillé de quantité de documents de référence et de fiches-conseils de l’AIP2, et serez en mesure de sélectionner les procédures appropriées pour chaque nouveau projet que vous entreprendrez. Vous apprendrez également comment établir et maintenir une communication efficace.

        Il s’agit de la deuxième partie des deux modules du cours Fondements. Le module Planification est un prérequis pour le module Techniques. Le module Planification est offert du 3 au 6 mai 2021.

        Nous utilisons la Suite Google / Google Drive (Google Docs, Google Slides, Google Jamboard) pour cette formation. Nous vous demandons d'obtenir un autre accès si votre employeur ne vous autorise pas à accéder à Google

        VEUILLEZ NOTER : Si vous êtes membre de l’AIP2 Canada, veuillez vous connecter sur le site Web (coin supérieur droit) pour vous inscrire en bénéficiant automatiquement du tarif offert aux membres.

        Les membres de l’IAP2 International auront besoin d’un code pour s’inscrire. Veuillez envoyer un courriel à l’adresse info@iap2canada.ca pour l’obtenir. 

        Veuillez noter que la programmation des formations en ligne est très différente de celle des formations en personne. Ce cours virtuel sera offert en segments de cinq, trois et deux heures, répartis sur plusieurs séances tout au long d’une semaine (en matinée et en après-midi). Tout comme pour les formations en personne, nous nous attendons à ce que les participants assistent à toutes les séances comprises dans cette formation.

        Veuillez noter que l’heure des séances est indiquée en heure de l’Est.

        Politique d’annulation

        Objectifs d’apprentissage

        Après avoir terminé le cours Techniques, les participants seront en mesure de faire ce qui suit :

        • Comprendre les caractéristiques clés d’une vaste gamme de techniques et de technologies traditionnelles et émergentes;
        • Évaluer et sélectionner les techniques permettant d’atteindre des objectifs déterminés de participation du public;
        • Modifier et combiner les techniques afin d’atteindre différents objectifs et de s’adapter à diverses circonstances;
        • Déterminer les compétences et les ressources nécessaires à l’utilisation efficace des différentes techniques.

        Aperçu du cours

        • Révision du cours Planification pour une participation efficace du public
        • Conception inclusive
        • Techniques pour partager des informations
        • Techniques pour recueillir et compiler les contributions
        • Participation en ligne
        • Techniques pour rapprocher les gens
        • Forums ouverts au public
        • Processus spécialisés
        • Processus représentatifs
        • Comités consultatifs
        • Exercice de sélection de technique

        Formateur : Hugo Mimee, CP3

        Hugo Mimee a une solide expérience de plus de 20 ans comme professionnel en participation publique et citoyenne, en animation et en gestion des parties prenantes. Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, énergie) et a animé des centaines de rencontres publiques en tout genre. Il est formateur en participation publique, en acceptabilité sociale, en communication et en gestion des parties prenantes.

        Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets et membre de l’Ordre des urbanistes du Québec. Il a complété récemment des mandats de plusieurs années comme vice-président du conseil d’administration de l’AIP2 Canada et de l’Association québécoise pour la participation publique (AQP2).

        Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

        • 04 Jun 2021
        • 8:30 AM - 11:30 AM (PDT)
        • Zoom
        • 16
        Register

        Do you make decisions affecting the public? Do you consult with the public as you make your decisions? Are you sometimes reluctant to include them in the conversation?

        Who should take this course: 

        • Politicians
        • Senior Executives and Management
        • Project Managers
        • Engineers
        • Planners
        • Non-profit organizations

        Who should not take this course:

        IAP2’s Public Participation for Decision Makers helps decision makers get the best value from a public process. The session looks at the Foundations from a decision maker’s point of view and offers a perspective on how public participation can be integrated into the overall project plan. It examines the costs and benefits of public participation, discusses when and why to not involve the public in an organizational decision, and emphasizes the importance of both the decision being made and the promise to the public about their involvement in that decision process. Finally, the session provides an overview of what the decision maker should know about the public participation practitioner’s role.

        You’ll learn:

        • the foundations of Public Participation (P2)
        • how P2 can be integrated into the overall project plan
        • the costs and benefits of a P2 process and how to get the best value
        • the importance of both the decision to be made and the promise to the public about what their involvement means in making that decision
        • when to involve the public in an organizational decision -- and when not to.
        PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          This online course will be offered in one, three hour session.

          Cancellation policy

          Learning Objectives

          At the end of this course, executives and decision makers will have learned:

          • How public participation ties into their decision-making processes
          • When and why to have the public participate in their decisions
          • The decision maker’s unique role and commitment
          • Key concepts to consider when involving the public

          Trainer: Tannis Topolnisky, CP3

          Tannis is a Certified Public Participation Professional, a licensed trainer of the IAP2 Foundations and Decision Makers courses and has been training engagement practitioners for 14 years. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.

          What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

          • 08 Jun 2021
          • (EDT)
          • 11 Jun 2021
          • (EDT)
          • 4 sessions
          • Zoom
          • 14
          Register

          This  training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviours to work together more effectively when communities and stakeholders are outraged. This course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

          PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          Note that the session times are Eastern Time.

          Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over the week.

          Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

          Cancellation policy

          Learning Objectives

          Participants who complete this course will gain skills that result in:

          • How to identify and assess the root causes of public frustration, anger and outrage.
          • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
          • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
          • Specific tools and techniques for working with the angriest people.
          • How to address internal resistance to trying new ways of engaging with the public.
          • How to ask questions and engage meaningfully with value and empathy.
          • How your attitude and behaviour impacts public anger, and how to show up more effectively.
          • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviours to apply in your next public engagement challenge.


          Trainer: Stephani Roy McCallum

          Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.   

          • 10 Jun 2021
          • 9:00 AM - 11:00 AM (PDT)
          • Zoom
          • 20
          Register

          Experiencing any of these issues during your online meetings and events???

          • Too many talking heads?
          • Find yourself leaving tired, drained and uninspired?
          • Struggling to build creative energy?
          • Losing your vibrant team culture?

          What we are seeing…

          Dynamic, interactive and engaging online meetings, sessions workshops have never been more important. Many of our stakeholder sessions and community meetings have forever changed – online gathering will continue to be a norm, long past COVID-19. How you show up, interact with online participants, ability to “read of room” and navigate the unique needs of any online conversation, not only impacts the meeting results but also the experience people have with it.

          Here’s what we know…

          This course ISN’T about finding the right online platform, facilitation skills or event planning. This course digs deeper, it’s is all about YOU - your presence, your style, your ability to ignite collaboration and energize colleagues and participants.

          The very best P2 practitioners continually hone their ability to craft just the right space for people to create and connect. So join the 2-hour session where we co-create a shared understanding of how best to engage your participants, lead dynamic, energized creative conversations all the while leaving people feeling inspired, willing and eager to join your next online meeting! No fancy tools, platforms or gadgets required!


          PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          Please note that scheduling online training is very different from face-to-face. This course will be offered in one, two hour segment. 


          — Cancellation policy —

          Learning Objectives
          Participants can expect to walk away with:
          • Knowledge of traditional online meeting norms that lead to sterile, stuffy space
          • A how-to guide for setting the best tone and environment so your participants and stakeholders feel comfortable and ready to engage in meaningful ways
          • Three key fundamentals to “reading the online room” (people participate differently online, learn to read the invisible cues)

          Trainer: Kim Hyshka, CP3

          Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

          Watch this short video to see Kim in action!

          • 15 Jun 2021
          • (PDT)
          • 17 Jun 2021
          • (PDT)
          • 2 sessions
          • Zoom
          • 17
          Register

          This course gives public and community engagement professionals a fundamental level of understanding about the history and experiences of Indigenous Peoples in Canada. Participants will learn about the shared story of Indigenous and all Canadians and reflect on how that shared past affects our unique and shared experiences today, with a specific focus on decision-making structures and processes. Co-delivered by Indigenous and Settler trainers whose experiences as engagement professionals bring the content to life, this impactful course builds fundamental understanding through a lens of meaningful engagement and reconciliation.


          PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          Please note that scheduling online training is very different from face-to-face. This online course will be offered in two segments: one, three hour session and one, two and a half hours session.

          Just like face-to-face training, we expect all participants to attend all sessions listed in the event.

          — Cancellation policy —


          Learning Objectives:

          Through this session, participants will:

          • Recall a historical overview of experiences of Indigenous Peoples in Canada
          • Reflect on the current interests of Indigenous Peoples in Canada and the impact of government policies of assimilation, including the Indian residential school legacy, with a specific focus on decision-making structures and processes
          • Discuss complexities regarding the intersection between Indigenous Peoples and various types of development and decision-making in Canada
          • Discuss strategies for effective and meaningful engagement with Indigenous communities, including the roles of engagement professionals and settler-allies
          • Identify opportunities for continued learning and professional development in Indigenous engagement through IAP2 Canada


          Trainers: Steve Francis & Anne Harding, CP3

          Steve FrancisSteve Francis is the President of 3S Consulting Services, a Calgary based Indigenous consulting company. A member of Nekaneet First Nation in southwest Saskatchewan and a law school graduate, Steve provides strategic guidance and workshops focused on Aboriginal consultation and Indigenous participation in energy development. He is passionate about educating organizations and their personnel about Indigenous interests and proposing policy solutions that benefit Indigenous people and the federal or provincial Crown respectively.


          Anne HardingAnne Harding, CP3 is the Owner of Forum Community Relations Inc., a Calgary based consulting company dedicated to promoting and creating space for meaningful engagement, reconciliation, and relationship-building. Anne has also worked in Stakeholder & Aboriginal Relations at Suncor Energy since 2007. She has engaged with over 60 Indigenous communities and organizations across Canada on economic development, community engagement, education, training, and resource consultation initiatives. Anne holds an MA in Corporate-Aboriginal Relations and a CP3 (Certified Public Participation Professional) designation through IAP2 Canada.

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