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We are incredibly excited to provide IAP2 Canada hosted virtual training courses! This is an exciting opportunity for you to update your professional skills — in collaboration with colleagues and without leaving your home, office or city!

These courses are designed to support ongoing learning, and are more than a set of worksheets or templates. They include videos, exercises, case studies, interaction with fellow participants and your trainer, and more.

The best virtual learning goes beyond the content. Our trainers provide practical skills and knowledge in a way that connects to your goals, hopes, and values AND demonstrates how these connect to your work and world.

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    What to expect

    IMPORTANT:

    All online training will be held online using the application Zoom. If your employer does not allow you to download the app on your computer, you may join within your browser application. We recommend using Chrome. 

    Online training is very different from face-to-face. Online courses will be offered in two or three hour segments with multiple sessions. For example, a traditional one-day in-person courses will now be broken up into two 3-hour sessions or three 2-hour sessions, and in some cases over several weeks. 

    How will I join my virtual course(s)? All virtual training will be held in online "zoom rooms". All courses will be live, and interactive including small group work. 

    Do I need to be at the live sessions? We expect all participants to attend all sessions just as you would at a face-to-face course. 

    When will my live sessions take place? Courses will run over multiple sessions, and can vary in length from 2 - 3.5 hours per session. 

    group photo of online webinar

    Upcoming Courses:

    Course registrant numbers will be confirmed two weeks prior to the start date. If the minimum number of registrants is not met, you may either transfer your registration to a different course or opt for a refund. Please see our cancellation policy (below) for more information.

    UPCOMING virtual courses:

    Upcoming events

      • 19 Aug 2020
      • 8:00 AM - 11:00 AM (PDT)
      • Zoom
      • 17
      Register

      Understanding the fundamentals of engaging in a digital world has never been more important. The rapid shift to providing more engagement opportunities online in response to the global pandemic means more people are navigating this terrain and trying to figure out how to maintain the best practices of public engagement planning and implementation. This three-hour workshop is designed to acknowledge the prevalence of digital media in comparison to other engagement techniques, explore its impacts including opportunities and challenges, and reinforce best practices for planning and implementing engagement digitally.

      PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This online course will be offered in one, three hour session.

      Cancellation policy

      Learning Objectives

      By the end of this course participants will be able to:

      • Recognize the prevalence of digital media use in comparison to other engagement techniques

      • Discuss the potential impacts and considerations for a rapid shift to primarily or completely digital engagement

      • Assess digital engagement experiences through the lens of principles

      • Examine various aspects of the digital engagement planning process

      • Explore possible challenges, risks, and barriers in relation to digital engagement

      • Discern the relevant details of a digital engagement scenario. 

      • Choose appropriate tools and/or techniques to address digital engagement needs.

      • Defend choices using concepts explored during the workshop.

      COURSE OUTLINE

      Trainer: Maria deBruijn

      Engagement practitioner. Facilitator. Curriculum designer. Instructor. Relationship builder. Maria is a much sought after critical thinker and consummate problem solver, with over 20 years of achieving successful outcomes. She has advised and supported many organizations in enhancing their engagement efforts, developing and facilitating business planning and strategies, and providing professional development and training. Her experience includes highly complex, multi-party projects featuring multi-stage engagement processes. Maria is IAP2 trained and holds a Master’s degree in Communications and Technology specializing in digital engagement.

      • 24 Aug 2020
      • (PDT)
      • 27 Aug 2020
      • (PDT)
      • 2 sessions
      • Zoom
      • 18
      Register

      This course provides an overview of the history and experiences of Indigenous Peoples in Canada. Starting with the context of Indigenous Peoples in North America prior to contact, following initial relationships between settlers and Indigenous communities and acts of colonization, participants will explore the interactions and policies that have contributed to the current context of Indigenous interests in Canada today.

      PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      Please note that scheduling online training is very different from face-to-face. This online course will be offered in two segments: one, three hour session and one, two hour session.

      Just like face-to-face training, we expect all participants to attend all sessions listed in the event.

      — Cancellation policy —


      Learning Objectives:

      Through this session, participants will:

      • Recall a historical overview of experiences of Indigenous Peoples in Canada

      • Reflect on the current interests of Indigenous Peoples in Canada and the impact of government policies of assimilation, including the Indian residential school legacy

      • Discuss complexities regarding the intersection between Indigenous Peoples and various types of development and decision-making in Canada 

      • Discuss strategies for effective and meaningful engagement with Indigenous communities

      COURSE OUTLINE

      Trainer(s): Steve Francis & Anne Harding, CP3

      Steve FrancisSteve Francis is the President of 3S Consulting Services, a Calgary based Indigenous consulting company. A member of Nekaneet First Nation in southwest Saskatchewan and a law school graduate, Steve provides strategic guidance and workshops focused on Aboriginal consultation and Indigenous participation in energy development. He is passionate about educating organizations and their personnel about Indigenous interests and proposing policy solutions that benefit Indigenous people and the federal or provincial Crown respectively.


      Anne HardingAnne Harding, CP3 is the Owner of Forum Community Relations Inc., a Calgary based consulting company dedicated to promoting and creating space for meaningful engagement, reconciliation, and relationship-building. Anne has also worked in Stakeholder & Aboriginal Relations at Suncor Energy since 2007. She has engaged with over 60 Indigenous communities and organizations across Canada on economic development, community engagement, education, training, and resource consultation initiatives. Anne holds an MA in Corporate-Aboriginal Relations and a CP3 (Certified Public Participation Professional) designation through IAP2 Canada.

      • 25 Aug 2020
      • 10:00 AM - 1:00 PM (PDT)
      • Zoom
      • 19
      Register

      Public participation practitioners understand the need to involve others in decision making. It builds connections, increases buy-in and reduces blind spots. But too often, once that input has been given, it enters a “black box” of mystery and, seemingly magically, out pops a decision that may appear to bear little resemblance to the advice received. This course will help participants plan and facilitate effective group collaboration by being explicit about how decisions will be made, by whom, and based on what considerations, before actually making them. Learn tips and techniques for designing and leading collective decision-making processes that are not only more transparent and defensible, but ultimately quicker and wiser too.

      Participants will leave the course with:

      • Greater conscious awareness of how decisions are or could be made.

      • Specific considerations to break down a decision-making process into its component parts.
      • Techniques for effectively facilitating a group decision-making process.
      • A high energy, engaging learning experience to make the learning content more sticky and memorable.
      PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.


      This virtual course is offered in one, three hour session.

       - Cancellation Policy

      Trainer: Dr. Rebecca Sutherns

      Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.

      • 26 Aug 2020
      • (PDT)
      • 28 Aug 2020
      • (PDT)
      • 5 sessions
      • Zoom
      • 15
      Register

      Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

      This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

      This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

      PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

      Cancellation policy

      Learning Objectives

      Participants who have completed the Techniques course will be able to:

      • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

      • Assess and select techniques to meet identified public participation objectives

      • Modify and combine techniques to meet various objectives and circumstances

      • Determine the skills and resources needed to use different techniques effectively

        Course Overview
        • Review of Planning for Effective Public Participation
        • Inclusive design
        • Techniques to Share information
        • Techniques to Collect & Compile Input
        • Online Engagement
        • Techniques to Bring People Together
        • Open Public Forums
        • Specialized Processes
        • Representative Processes
        • Advisory Committees
        • Technique Selection Exercise
        Trainer: Tannis Topolnisky, CP3

        Tannis Topolnisky

        Tannis has 18 years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011.  Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common.  She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.  She is an IAP2 mentor for new practitioners and an assessor for new IAP2 Foundations candidate trainers.

         “What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

        • 01 Sep 2020
        • (EDT)
        • 04 Sep 2020
        • (EDT)
        • 4 sessions
        • Zoom
        • 19
        Register

        This  training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviours to work together more effectively when communities and stakeholders are outraged. This course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

        PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over the week.

        Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

        Note that the session times are Eastern Time.

        Cancellation policy

        Learning Objectives

        Participants who complete this course will gain skills that result in:

        • How to identify and assess the root causes of public frustration, anger and outrage.
        • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
        • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
        • Specific tools and techniques for working with the angriest people.
        • How to address internal resistance to trying new ways of engaging with the public.
        • How to ask questions and engage meaningfully with value and empathy.
        • How your attitude and behaviour impacts public anger, and how to show up more effectively.
        • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviours to apply in your next public engagement challenge.


        Trainer: Stephani Roy McCallum

        Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.   

        • 21 Sep 2020
        • 10:00 AM - 1:00 PM (PDT)
        • Zoom
        • 20
        Register

        The need for masterful virtual facilitation skills is higher than ever before. This course will enhance both parts of that equation: facilitating skillfully and doing so using virtual platforms. Participants will leave with greater confidence and specific skills to help groups collaborate digitally in ways that are participatory and productive.

        Participants will leave the course with:

        • Specific strategies for enhancing engagement in virtual environments, using the features of several platforms but focused on Zoom, since it is the current platform of choice globally.
        • Reminders of effective approaches to using facilitation to strengthen engagement in meetings generally, regardless of the medium.
        • A high energy, engaging learning experience to make the learning content more memorable.
        PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca

         to obtain it.

        This virtual course is offered in one, three hour session.


         - Cancellation Policy

        Trainer: Dr. Rebecca Sutherns

        Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.




        • 23 Sep 2020
        • 8:00 AM - 11:00 AM (PDT)
        • Zoom
        • 20
        Register

        IAP2’s Public Participation for Decision Makers helps decision makers get the best value from a public participation process. The session considers a decision maker’s point of view and offers a perspective on how public participation can be integrated into your decision-making processes and lead to better decisions. Participants will learn about the benefits and risks of public participation, what makes public participation meaningful, when to use and when not to use it. Walk away with a clear understanding of the role of decision maker in public participation and the principles of effective public participation.

        PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        This online course will be offered in one, three hour session.

        Cancellation policy

        Learning Objectives

        • Understanding what public participation is and the benefits and risks of undergoing a public participation process

        • When public participation is appropriate and when it is not
        • Learn the critical components of public participation
        • The role of the decision maker in public participation

        Trainer: Lara Tierney, CP3

        Lara became a licensed trainer in 2014 and in 2019 became a Certified Public Participation Professional (CP3). She has been working in the field of public participation for 15 years. Her experience is both from municipal (The CIty of Calgary) and consulting perspectives. She enjoys working on projects in diverse fields including community development, land use planning, transportation, open spaces, law and the arts. She is currently working in Stakeholder Relations for a mega LRT project. Lara was pleased to be able to train the IAP2 Foundations Planning course virtually with a group of participants from BC to Newfoundland.
        • 28 Sep 2020
        • (PDT)
        • 30 Sep 2020
        • (PDT)
        • 3 sessions
        • Zoom
        • 20
        Register

        Understanding what to do next comes from learning what is happening or has happened and, why. The practice of evaluation means we can be more confident in our decision-making, adapt to circumstances and achieve our goals effectively and efficiently. Learn how to support your organization’s goals by building on the fundamental practices of evaluation and developing a systemic approach to evaluating P2. This course will take you beyond methods for collecting and analyzing results and provide the foundation for creating a framework that identifies when to evaluate, the levels of P2 evaluation, recognizing and considering influences on evaluation approaches and, how to develop an evaluation matrix for the levels of P2 evaluation. Learn how to create a P2 evaluation framework for your organization that will help monitor progress and support project, program and systemic change.

        PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        This online course will be offered in two, three hour sessions and one, hour and a half session.

        Cancellation policy

        Learning Objectives

        By the end of this course participants will be able to:

        • Recognize the purpose and benefits of evaluating public participation efforts
        • Identify when evaluation should be performed for maximum impact
        • Differentiate between various levels of P2 evaluation
        • Assess and select appropriate P2 evaluation matrices based on desired outcomes
        • Create a customized P2 evaluation framework based on organizational needs


        Trainer: Maria deBruijn

        Engagement practitioner. Facilitator. Curriculum designer. Instructor. Relationship builder. Maria is a much sought after critical thinker and consummate problem solver, with over 20 years of achieving successful outcomes. She has advised and supported many organizations in enhancing their engagement efforts, developing and facilitating business planning and strategies, and providing professional development and training. Her experience includes highly complex, multi-party projects featuring multi-stage engagement processes. Maria is IAP2 trained and holds a Master’s degree in Communications and Technology specializing in digital engagement.

        • 30 Sep 2020
        • (PDT)
        • 02 Oct 2020
        • (PDT)
        • 3 sessions
        • Zoom
        • 20
        Register

        Ask yourself these three questions:

        • Are you running out of constructive ways to bring people together in conversation?
        • Are you hearing from the same people over and over again and consistently struggling to hear from diverse voices?
        • Do you value strong relationships and building community participation capacity?

        Join us for an interactive session, where you can fill your toolbox with some new, innovative and effective public engagement techniques that will help you host better, powerful conversations, achieve objectives and create momentum positive change.

        Ideas Fair – get ready to take your open house to a whole new level. This highly-interactive technique is perfect for a drop-in style event aimed at gathering rich, qualitative data that only face-to-face interaction can bring.

        Virtual Meetings & Sessions - whether you are using Zoom, Microsoft Teams, Go To Meeting or others, how we convene people in the online space is new and different for many. Learn what works, what doesn’t and how to create connection - even in the online space.

        Socratic Circle© – prepare to take a backseat and support the power of conversation. Designed to embrace emotion, explore divides and share diverse experiences, a Socratic Circle© may be just the tool you are missing.

        PhotoVoice & Story Telling ONLINE - We all have stories to tell, that share our experience and highlight what’s most important to us. It’s also been said that a picture is worth a thousand words. So, let’s combine our love of stories and pictures, apply today’s technology and make making meaning of complex issues.

        When all is said and done, you will have four new tools that help you to host meaningful conversations that achieve objectives and create momentum for change.

        PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        Please note that scheduling online training is very different from face-to-face. This online course will be offered in three, two and a half hour segments over the week.

        — Cancellation policy —

        Learning Objectives:

        At the end of this course, participants will:

        • Receive a participatory and interactive session that introduces four tools to bring people together in meaningful ways that create powerful experiences
        • Understand the design and implementation of each technique and how it would be useful in different projects, conversations and applied with different stakeholders
        • Experience the tool such that they will be able to modify, design and customize the technique to suit specific needs and circumstances Walk away with the excitement, motivation and know-how to try something different

        Trainer(s): Kim Hyshka, CP3

        Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

        Watch this short video to see Kim in action!

        • 05 Oct 2020
        • (EDT)
        • 09 Oct 2020
        • (EDT)
        • 9 sessions
        • Zoom
        • 19
        Register

        IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

        This is part one of Foundations two modules. Please see our website for when the second module, Techniques, is being offered.

        PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in nine segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

        Note that the session time is Eastern Time.

        Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

        Cancellation policy

        Learning Objectives

        Participants who complete the Planning course will be able to:

        • Understand and apply the IAP2 Foundations for effective public participation.
        • Articulate and assess the benefits and risks of integrating public participation into decision- making.
        • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
        • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
        • Develop and implement a comprehensive and effective public participation plan.
        • Integrate communication strategies to reach and engage the public and support the public participation process.
        • Evaluate public participation processes being used and outcomes
        Course Overview
        • What is Public Participation?
        • Who is the Public?
          • The Orbits of Public Participation
          • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
        • IAP2’s Foundations of Public Participation
          • Foundation 1: Values-Based What are Values? and why are they important in P2?
            —IAP2’s Core Values for the Practice of Public Participation
            —IAP2's Code of Ethics
          • Foundation 2: Decision-Oriented
          • Foundation 3: Goal-Driven
            —IAP2s Public Participation Spectrum
        • IAP2’s Five Steps for Public Participation Planning
          • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
          • Planning Step 2: Learn from the Public
          • Planning Step 3: Select the Level of Participation
          • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
          • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
        • Digging Deeper
          • Public Participation Planning and Effective Communication
          • Learning Styles and Public Participation
          • Helping People Move from Positions to Interests
          • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
          • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
          • Closing the Loop with Stakeholders
          • Attitude is Everything
        • Wrap up & Closure

        Trainer: Lara Tierney, CP3 

        Lara became a licensed trainer in 2014 and in 2019 became a Certified Public Participation Professional (CP3). She has been working in the field of public participation for 15 years. Her experience is both from municipal (The CIty of Calgary) and consulting perspectives. She enjoys working on projects in diverse fields including community development, land use planning, transportation, open spaces, law and the arts. She is currently working in Stakeholder Relations for a mega LRT project. Lara was pleased to be able to train the IAP2 Foundations Planning course virtually with a group of participants from BC to Newfoundland.

        • 14 Oct 2020
        • (PDT)
        • 16 Oct 2020
        • (PDT)
        • 5 sessions
        • Zoom
        • 20
        Register

        Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

        This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

        This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

        PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

        Cancellation policy

        Learning Objectives

        Participants who have completed the Techniques course will be able to:

        • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

        • Assess and select techniques to meet identified public participation objectives

        • Modify and combine techniques to meet various objectives and circumstances

        • Determine the skills and resources needed to use different techniques effectively

          Course Overview
          • Review of Planning for Effective Public Participation
          • Inclusive design
          • Techniques to Share information
          • Techniques to Collect & Compile Input
          • Online Engagement
          • Techniques to Bring People Together
          • Open Public Forums
          • Specialized Processes
          • Representative Processes
          • Advisory Committees
          • Technique Selection Exercise
          Trainer: Lara Tierney, CP3

          Lara became a licensed trainer in 2014 and in 2019 became a Certified Public Participation Professional (CP3). She has been working in the field of public participation for 15 years. Her experience is both from municipal (The CIty of Calgary) and consulting perspectives. She enjoys working on projects in diverse fields including community development, land use planning, transportation, open spaces, law and the arts. She is currently working in Stakeholder Relations for a mega LRT project. Lara was pleased to be able to train the IAP2 Foundations Planning course virtually with a group of participants from BC to Newfoundland.
          • 19 Oct 2020
          • (PDT)
          • 23 Oct 2020
          • (PDT)
          • 4 sessions
          • Zoom
          • 19
          Register

          Digital tools are essential for public participation in the age of COVID-19. This hands-on course will teach you to create social media campaigns that gather input creatively, enable collaborative online interactions, and sustain participation over time. We'll identify barriers to participation and examine strategies to build equity and inclusion online. Learn best practices for facilitating online meetings. Bring your questions and lessons learned, so we can learn from one another's engagement innovations during this global pandemic. Join by computer if possible (rather than tablet), as this course gives you an opportunity to experience both the convenor and participant sides of online participation.

          Participants completing this course can:

          • Define objectives for their engagement efforts and understand how these apply to online participation strategies
          • Use simple online tools to “listen” to what people are saying online about a project’s key issues and people
          • Begin to write content appropriate for social media public participation projects and understand the importance of two-way communication in this medium
          • Identify participation barriers for digital environments and explore approaches to increase equity and inclusion
          • Recognize the value and capacity of online advertising
          • Craft a basic online strategy to engage people at all depths of involvement and at various stages of the project

          PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three and a half hour segments over the week.

          Just like face-to-face training, we expect all participants to attend all sessions listed in the event.


           - Cancellation Policy

          Trainer: Susanna Haas Lyons, M.A.

          Susanna Haas Lyons, M.A.Susanna Haas Lyons, M.A., is a civic engagement specialist. Bridging online and face-to-face methods, she has worked for over 15-years on large and complex engagement projects across North America. Susanna designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those most impacted by the issue. Susanna is a judge for IAP2 Canada’s annual Core Values Awards, which recognize excellence and innovation in public participation. susannahaaslyons.com.

          • 26 Oct 2020
          • (PDT)
          • 09 Nov 2020
          • (PST)
          • 3 sessions
          • Zoom
          • 20
          Register

          Every organization has its own P2 personality and soul, whether intentionally cultivated and

          cared for or haphazardly left to evolve on its own. This course is for those with the curiosity

          about, or who may be tasked with the responsibility for, building a culture of engagement

          within your organizations. What does it take to shift to a state where the choices are about

          making sure P2 is not just done, but done right? This course will pull on research and

          organizational best practices that goes beyond engagement on a project-by-project basis.

          Participants will dig in and walk away with an approach for change within their own

          organizations.


          PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          This online course will be offered in three, three hour sessions.

          Cancellation policy

          Learning Objectives

          By the end of this course participants will be able to:

          • Describe the necessary elements of corporate P2 culture

          • Conduct a P2 personality and soul audit for your organization (aka state of engagement audit)
          • Create a culture map
          • Identify culture generating and culture sapping behaviours, structures + practices
          • Design a draft approach to shift culture within your organization

          COURSE OUTLINE


          Trainer: Tannis Topolnisky, CP3

          Tannis is a Certified Public Participation Professional, a licensed trainer of the IAP2 Foundations and Decision Makers courses and has been training engagement practitioners for 14 years. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.

          What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

          • 25 Nov 2020
          • (PST)
          • 26 Nov 2020
          • (PST)
          • 2 sessions
          • Zoom
          • 19
          Register

          If you’re engaging with the public, it’s inevitable that at some point you will encounter conversations that challenge you. They may be conversations you’re already thinking about with dread or concern, or situations you don’t even anticipate that blind side you in the moment. What do you do, how do you react, how do you pull these situations out of the fire and move forward productively? This course provides a frame for understanding why these situations exist, strategies to use and an opportunity to practice new ways.

          In addition to the live, interactive training participants will also receive pre-session activities, self-assessments, a personal learning journal and additional learning resources.

          PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          This online course will be offered in two sessions - one, three hour session and one, two hour session.

          Cancellation policy

          Learning Objectives

          By the end of this course participants will be able to:

          • Recognize the importance of building positive relationships with their audiences

          • Identify potential problems and opportunities when interacting with others
          • Recognize when communication is breaking down
          • Explain emotion, where it comes from and why it exists
          • Identify what to do and what not to do in emotional situations
          • Demonstrate improved competency in dealing effectively with difficult situations

          COURSE OUTLINE


          Trainer: Tannis Topolnisky, CP3

          Tannis is a Certified Public Participation Professional, a licensed trainer of the IAP2 Foundations and Decision Makers courses and has been training engagement practitioners for 14 years. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.

          What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

          • 14 Dec 2020
          • (PST)
          • 17 Dec 2020
          • (PST)
          • 4 sessions
          • Zoom
          • 20
          Register

          Does this sound familiar?

          • Are your conversations fraught with discomfort, tension and concern?
          • Are you unsure what to say or intimidated in difficult conversations?
          • Are fear, hesitancy and worry about getting it right constant companions in your work?
          • Are you feeling burnt out, stressed and stretched to the limit in your interactions with others in conflict situations?
          • Are you in need of support, comfort and an ability to know when to walk away, disengage and recover yourself?
          • Are the practices that have served you in the past not working?
          • Are you worried about having really tough conversations with your team, community or group?

          There is a different way. Brave, Honest Conversations™ are a way of talking together, working together and living. When we show up with courage, compassion and integrity the possibilities are endless. The world needs more leaders who dare to make a lasting difference.

          PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over the week.

          Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

          — Cancellation policy —

          Learning Objectives:

          It’s time to build your leadership skills – to practice courage, compassion and responsibility for impact. When you build your capacity to lead others, groups and the world around you, you create the momentum for positive change and the opportunity to move from stuck to possible. Foundational to leading others is the ability to lead yourself, to practice courage, compassion and kindness for yourself, and to make choices that allow you to bring your best self to your work.

          What will you learn? You will learn how to:

          • Courageously show up as a leader who invites tough conversations;
          • Cultivate and enhance a mindset of service and commitment to brave, honest conversations;
          • Create a space for brave, honest conversations that encourage constructive participation and address conflict boldly;
          • Learn tips, tools and approaches to deal with high stakes, high emotion situations;
          • Build comfort, confidence and skill to work with the chaos and emotions in a room or group; and
          • Practice and experience effective approaches for recovery, stress reduction and setting boundaries amid conflict and controversy.

          Course Outline

          Trainer: Stephani Roy McCallum

          Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.

          • 12 Jan 2021
          • (EST)
          • 15 Jan 2021
          • (EST)
          • 7 sessions
          • Zoom
          • 20
          Register

          IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

          This is part one of Foundations two modules. Please see our website for when the second module, Techniques, is being offered.

          PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in nine segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

          Note that the session time is Eastern Time.

          Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

          Cancellation policy

          Learning Objectives

          Participants who complete the Planning course will be able to:

          • Understand and apply the IAP2 Foundations for effective public participation.
          • Articulate and assess the benefits and risks of integrating public participation into decision- making.
          • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
          • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
          • Develop and implement a comprehensive and effective public participation plan.
          • Integrate communication strategies to reach and engage the public and support the public participation process.
          • Evaluate public participation processes being used and outcomes
          Course Overview
          • What is Public Participation?
          • Who is the Public?
            • The Orbits of Public Participation
            • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
          • IAP2’s Foundations of Public Participation
            • Foundation 1: Values-Based What are Values? and why are they important in P2?
              —IAP2’s Core Values for the Practice of Public Participation
              —IAP2's Code of Ethics
            • Foundation 2: Decision-Oriented
            • Foundation 3: Goal-Driven
              —IAP2s Public Participation Spectrum
          • IAP2’s Five Steps for Public Participation Planning
            • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
            • Planning Step 2: Learn from the Public
            • Planning Step 3: Select the Level of Participation
            • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
            • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
          • Digging Deeper
            • Public Participation Planning and Effective Communication
            • Learning Styles and Public Participation
            • Helping People Move from Positions to Interests
            • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
            • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
            • Closing the Loop with Stakeholders
            • Attitude is Everything
          • Wrap up & Closure

          Trainer: Tannis Topolnisky, CP3 

          Tannis has 18 years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards. She is an IAP2 mentor for new practitioners and an assessor for new IAP2 Foundations candidate trainers.

          “What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

          • 19 Jan 2021
          • (EST)
          • 21 Jan 2021
          • (EST)
          • 5 sessions
          • Zoom
          • 19
          Register

          Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

          This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

          This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

          PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

          Note that the session time is Eastern Time.

          Cancellation policy

          Learning Objectives

          Participants who have completed the Techniques course will be able to:

          • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

          • Assess and select techniques to meet identified public participation objectives

          • Modify and combine techniques to meet various objectives and circumstances

          • Determine the skills and resources needed to use different techniques effectively

            Course Overview
            • Review of Planning for Effective Public Participation
            • Inclusive design
            • Techniques to Share information
            • Techniques to Collect & Compile Input
            • Online Engagement
            • Techniques to Bring People Together
            • Open Public Forums
            • Specialized Processes
            • Representative Processes
            • Advisory Committees
            • Technique Selection Exercise
            Trainer: Tannis Topolnisky, CP3

            Tannis Topolnisky

            Tannis has 18 years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011.  Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common.  She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.  She is an IAP2 mentor for new practitioners and an assessor for new IAP2 Foundations candidate trainers.

             “What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

            • 03 Feb 2021
            • 8:00 AM - 11:00 AM (PST)
            • Zoom
            • 20
            Register

            IAP2’s Public Participation for Decision Makers helps decision makers get the best value from a public process. The session looks at the Foundations from a decision maker’s point of view and offers a perspective on how public participation can be integrated into the overall project plan. It examines the costs and benefits of public participation, discusses when and why to not involve the public in an organizational decision, and emphasizes the importance of both the decision being made and the promise to the public about their involvement in that decision process. Finally, the session provides an overview of what the decision maker should know about the public participation practitioner’s role.

            PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

            This online course will be offered in one, three hour session.

            Cancellation policy

            Learning Objectives

            At the end of this course, executives and decision makers will have learned:

            • How public participation ties into their decision-making processes
            • When and why to have the public participate in their decisions
            • The decision maker’s unique role and commitment
            • Key concepts to consider when involving the public

            Trainer: Tannis Topolnisky, CP3

            Tannis is a Certified Public Participation Professional, a licensed trainer of the IAP2 Foundations and Decision Makers courses and has been training engagement practitioners for 14 years. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.

            What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

            • 09 Feb 2021
            • (PST)
            • 12 Feb 2021
            • (PST)
            • 4 sessions
            • Zoom
            • 20
            Register

            This  training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviours to work together more effectively when communities and stakeholders are outraged. This course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

            PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

            Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over the week.

            Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

            Cancellation policy

            Learning Objectives

            Participants who complete this course will gain skills that result in:

            • How to identify and assess the root causes of public frustration, anger and outrage.
            • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
            • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
            • Specific tools and techniques for working with the angriest people.
            • How to address internal resistance to trying new ways of engaging with the public.
            • How to ask questions and engage meaningfully with value and empathy.
            • How your attitude and behaviour impacts public anger, and how to show up more effectively.
            • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviours to apply in your next public engagement challenge.


            Trainer: Stephani Roy McCallum

            Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.   

            • 29 Mar 2021
            • (PDT)
            • 09 Apr 2021
            • (PDT)
            • 4 sessions
            • Zoom
            • 20
            Register

            Does this sound familiar?

            • Are your conversations fraught with discomfort, tension and concern?
            • Are you unsure what to say or intimidated in difficult conversations?
            • Are fear, hesitancy and worry about getting it right constant companions in your work?
            • Are you feeling burnt out, stressed and stretched to the limit in your interactions with others in conflict situations?
            • Are you in need of support, comfort and an ability to know when to walk away, disengage and recover yourself?
            • Are the practices that have served you in the past not working?
            • Are you worried about having really tough conversations with your team, community or group?

            There is a different way. Brave, Honest Conversations™ are a way of talking together, working together and living. When we show up with courage, compassion and integrity the possibilities are endless. The world needs more leaders who dare to make a lasting difference.

            PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

            Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over two weeks.

            Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

            — Cancellation policy —

            Learning Objectives:

            It’s time to build your leadership skills – to practice courage, compassion and responsibility for impact. When you build your capacity to lead others, groups and the world around you, you create the momentum for positive change and the opportunity to move from stuck to possible. Foundational to leading others is the ability to lead yourself, to practice courage, compassion and kindness for yourself, and to make choices that allow you to bring your best self to your work.

            What will you learn? You will learn how to:

            • Courageously show up as a leader who invites tough conversations;
            • Cultivate and enhance a mindset of service and commitment to brave, honest conversations;
            • Create a space for brave, honest conversations that encourage constructive participation and address conflict boldly;
            • Learn tips, tools and approaches to deal with high stakes, high emotion situations;
            • Build comfort, confidence and skill to work with the chaos and emotions in a room or group; and
            • Practice and experience effective approaches for recovery, stress reduction and setting boundaries amid conflict and controversy.

            Course Outline

            Trainer: Stephani Roy McCallum

            Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.

            • 12 Apr 2021
            • (EDT)
            • 16 Apr 2021
            • (EDT)
            • 4 sessions
            • Zoom
            • 20
            Register

            This  training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviours to work together more effectively when communities and stakeholders are outraged. This course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

            PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

            Note that the session times are Eastern Time.

            Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over the week.

            Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

            Cancellation policy

            Learning Objectives

            Participants who complete this course will gain skills that result in:

            • How to identify and assess the root causes of public frustration, anger and outrage.
            • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
            • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
            • Specific tools and techniques for working with the angriest people.
            • How to address internal resistance to trying new ways of engaging with the public.
            • How to ask questions and engage meaningfully with value and empathy.
            • How your attitude and behaviour impacts public anger, and how to show up more effectively.
            • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviours to apply in your next public engagement challenge.


            Trainer: Stephani Roy McCallum

            Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.   

            • 08 Jun 2021
            • (EDT)
            • 11 Jun 2021
            • (EDT)
            • 4 sessions
            • Zoom
            • 20
            Register

            This  training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviours to work together more effectively when communities and stakeholders are outraged. This course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

            PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

            Note that the session times are Eastern Time.

            Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over the week.

            Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

            Cancellation policy

            Learning Objectives

            Participants who complete this course will gain skills that result in:

            • How to identify and assess the root causes of public frustration, anger and outrage.
            • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
            • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
            • Specific tools and techniques for working with the angriest people.
            • How to address internal resistance to trying new ways of engaging with the public.
            • How to ask questions and engage meaningfully with value and empathy.
            • How your attitude and behaviour impacts public anger, and how to show up more effectively.
            • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviours to apply in your next public engagement challenge.


            Trainer: Stephani Roy McCallum

            Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.   


          All cancellations and requests for refunds for Online Training must be made in writing as indicated below. Requests must be sent to IAP2 Canada at info@iap2canada.ca.

          Telephone requests will not be honored.

          Virtual courses require a minimum number of participants to proceed, so that we can ensure that the best possible learning experience is provided. If the minimum number of participants isn’t reached two weeks prior to the course start date, a course can be cancelled. Registered participants can either receive a full refund or can transfer their registration to another course.

          Full Refunds require written notice and must be submitted two weeks prior to the course start date. Those cancelling will receive a full refund, minus an administrative fee of $50.00.

          No Refunds – There will be no refunds for cancellation requests received within the two week period prior to the course start date. However, a substitute may be named and that registration will be honoured. Please email your substitution information to info@iap2canada.ca prior to the start date of the online course.

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