(Delaney & Associates) Communication for effective Public Participation (Toronto)

This one-day module provides an introduction to communication skills and models, and offers an overview of the communication techniques used by public participation practitioners. It introduces the Principles of Authentic Communication and focuses on a variety of tools used to prepare and present information, small- and large-group interaction models, and facilitation essentials.This course is designed as a primer and is suitable for those who want a review of basic communication techniques. Interactive exercises and practical tips are used to enliven the basic theory. Reference materials help build skills that participants can put to immediate use. Participants learn howto prepare communication plans and to practice active listening. The module covers the essentials of communicating risk, making effective written and verbal presentations, and working with the media.