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Level 1 TRAINING

LEVEL 1An introduction to the topic for those who have little to no previous experience with it. The level does not relate to your experience or expertise in P2, but to your experience in the particular topic.

Our LEVEL 1 courses: 

  • IAP2'S Public Participation for Decision-Makers
  • IAP2's Foundations in Public Participation: Planning for an Effective Public Participation (Module 1)
  • IAP2's Foundations in Public Participation: Techniques for an Effective Public Participation (Module 2)
  • Indigenous Awareness for Engagement Professionals
  • Facilitation Fundamentals for Public Engagement
  • Enhancing Engagement in Digital Facilitation
  • Project Management Fundamentals for Public Participation Practitioners
  • Stakeholder Mapping
  • Thinking Outside the Scope: Using systems thinking to create transformational engagement strategies
  • En français : Explorons ensemble les techniques de participation publique préférées des citoyens!

    CALENDAR - Level 1 courses

      • 17 May 2022
      • 1:00 PM - 2:00 PM (MDT)
      • Online
      Register

      Increasingly consultants and employees are expected to lead in the space of reconciliation and Indigenous engagement. Are you in a leadership or advising position and looking to increase your comfort level and competency to do this important work? 

      IAP2 Canada has developed a semi-structured, cohort-based learning program that takes a deep dive into navigating complex conversations related to Indigenous understanding. Co-created with an Indigenous Elder, the Indigenous Awareness Learning Program uses a participatory learning model to help build awareness and understanding about the history and experiences of Indigenous Peoples in our country to better support inclusion in our P2 and engagement practice. 

      During the six month program you will participate in group-based learning, self-paced individual learning and reflection, and small group work in collaboration with an experienced learning partner. Participants will work through four assignments over the course of the program, based on the teachings of the traditional Medicine Wheel. 

      This program grew out of the work of Canada’s Truth and Reconciliation Commission, and a recognition of the role IAP2 Canada has in furthering the Commission’s Calls to Action. Originally exclusively offered to IAP2 members, this successful program is now being offered to both members and non-members. 

      Join Anne Harding for a special information session about the 6-month Indigenous Awareness Learning Program, starting in June. 

      • 25 May 2022
      • (MDT)
      • 27 May 2022
      • (MDT)
      • 2 sessions
      • Zoom
      • 3
      Register


      This course gives public and community engagement professionals a fundamental level of understanding about the history and experiences of Indigenous Peoples in Canada. Participants will learn about the shared story of Indigenous and all Canadians and reflect on how that shared past affects our unique and shared experiences today, with a specific focus on decision-making structures and processes. Co-delivered by Indigenous and Settler trainers whose experiences as engagement professionals bring the content to life, this impactful course builds fundamental understanding through a lens of meaningful engagement and reconciliation.

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This online course will be offered in two segments: one, three hour session and one, two and a half hours session. To find out the time the training takes place in your time zone you can use this link

      — Cancellation policy —

      Learning Objectives:

      Through this session, participants will:

      • Recall a historical overview of experiences of Indigenous Peoples in Canada
      • Reflect on the current interests of Indigenous Peoples in Canada and the impact of government policies of assimilation, including the Indian residential school legacy, with a specific focus on decision-making structures and processes
      • Discuss complexities regarding the intersection between Indigenous Peoples and various types of development and decision-making in Canada
      • Discuss strategies for effective and meaningful engagement with Indigenous communities, including the roles of engagement professionals and settler-allies
      • Identify opportunities for continued learning and professional development in Indigenous engagement through IAP2 Canada


      Trainers: Steve Francis & Anne Harding, CP3

      Steve FrancisSteve Francis is the President of 3S Consulting Services, a Calgary based Indigenous consulting company. A member of Nekaneet First Nation in southwest Saskatchewan and a law school graduate, Steve provides strategic guidance and workshops focused on Aboriginal consultation and Indigenous participation in energy development. He is passionate about educating organizations and their personnel about Indigenous interests and proposing policy solutions that benefit Indigenous people and the federal or provincial Crown respectively.


      Anne HardingAnne Harding, CP3 is the Owner of Forum Community Relations Inc., a Calgary based consulting company dedicated to catalyzing better communities through Indigenous relations and community engagement. In her 17+ years of experience as a community and Indigenous engagement professional, she has engaged with over 80 Indigenous communities and organizations across Canada on economic development, community engagement, reconciliation, education, training, and resource consultation initiatives. Anne holds an MA in Corporate-Aboriginal Relations and a CP3 (Certified Public Participation Professional) designation through IAP2 Canada.

      • 31 May 2022
      • 10:00 AM - 1:00 PM (MDT)
      • Zoom
      • 12
      Register


      Facilitating meetings, conversations and group sessions is a skill that is widely used and needed in today's work environment. For public participation professionals, strong and well thought out facilitation is the backbone of helping our clients and their audiences move through difficult and murky conversations to clarity and results in public participation.

      Please join Tannis Topolinksy, CP3 as she walks you through the skills, attitudes and behaviours needed to be an effective facilitator. Tannis has almost 20 years of experience and often finds herself facilitating conversations where impacts on health, livelihood, relationships, well-being and community are at stake. Tannis will show you how to plan and design both virtual and in person events that will get results. Learn how to set yourself up for success as you dive into the work of facilitating.

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This online course will be offered in one, three hour session. To find out the time the training takes place in your time zone you can use this link

      Cancellation and Refund policy

      Learning Objectives

      By the end of this course participants will be able to:

      • Define the difference between public participation and facilitation

      • Describe the core competencies, value and responsibilities of a facilitator
      • Establish the purpose, outcomes and experiences needed to be achieved for a facilitated event
      • Develop a facilitation process design


      Trainer: Tannis Topolnisky, CP3

      Tannis is a Certified Public Participation Professional, a licensed trainer of the IAP2 Foundations and Decision Makers courses and has been training engagement practitioners for 14 years. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards.

      What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

      • 07 Jun 2022
      • 8:30 AM - 1:00 PM (PDT)
      • Zoom
      • 15
      Register

      This course introduces a powerful, transparent process to identify and analyze key stakeholders for any engagement project – a critical step in an inclusive and thoughtful engagement design process. After understanding the theory and purpose, participants use mini-cases to practice stakeholder mapping. They learn how to identify and analyze the full spectrum of stakeholders, with special emphasis on underrepresented stakeholders who need additional outreach/support to ensure authentic engagement. For each case, the group then learns how to “clean” and finalize the map, and then discusses implementation challenges and how to overcome them.

      NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This online course will be offered over a four and a half hour session with a 30 minute break. To find out the time the training takes place in your time zone you can use this link

      Cancellation policy

      Learning Objectives

      By the end of this course participants will be able to:

      • Understand the critical value of stakeholder analysis
      • Be able to identify and analyze key stakeholders
      • Have practiced roles as both participants and stakeholder mapping “leads”
      • Understand the importance of and how to specifically identify underrepresented stakeholders

      COURSE OUTLINE

      Trainer: Anne R. Carroll

      Anne Carroll has been a consultant and trainer in public involvement and strategic planning for many years, serving primarily the public sector in both the USA and Canada. She focuses on designing and implementing inclusive and meaningful stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multi-stakeholder environments. She served for 16 years as an elected member of the citywide St. Paul (Minnesota, USA) Board of Education, and serves as a board member or committee chair with the International Association for Public Participation USA and the Minnesota Chapter, Minnesota Education Equity Partnership, and E-Democracy.org.

      • 13 Jun 2022
      • (MDT)
      • 16 Jun 2022
      • (MDT)
      • Online

      The Canadian Trainers Collective is pleased to offer the online version of Planning for Effective Public Participation. Planning is the first of the two modules of the Foundations training program.  The virtual Planning course will be delivered over 4 days, June 13, 14, 15, 16, 2022 with 2 sessions per day.  We will be offering the second module, Techniques, in September. See our website for more training dates, information, and how to register.

      Early registration discount is available until May 16, 2022.

       


      • 13 Jun 2022
      • (EDT)
      • 15 Jun 2022
      • (EDT)
      • 5 sessions
      • Zoom
      • 14
      Register


      Lorsque vous aurez terminé la formation de l’AIP2 Fondements - Planification pour une participation efficace du public (Module 1), vous serez prêt à ajouter plus de 50 outils et méthodologies pratiques à votre trousse à outils de la participation publique. En travaillant de façon expérientielle avec des formateurs chevronnés de l’AIP2 et avec vos pairs, vous ferez l’apprentissage de techniques puissantes que vous pourrez utiliser de façon immédiate dans le cadre de votre prochain projet.

      La formation Techniques (Module 2) aborde cinq méthodes de façon détaillée : la méthode du « World Café », les entrevues, les conversations tournantes, la délibération et les groupes consultatifs. À l’issue de cette formation, vous serez outillé de quantité de documents de référence et de fiches-conseils de l’AIP2, et serez en mesure de sélectionner les procédures appropriées pour chaque nouveau projet que vous entreprendrez. Vous apprendrez également comment établir et maintenir une communication efficace.

      Nous utilisons la Suite Google / Google Drive (Google Docs, Google Slides, Google Jamboard) pour cette formation. Nous vous demandons d'obtenir un autre accès si votre employeur ne vous autorise pas à accéder à Google

      VEUILLEZ NOTER : Si vous êtes membre de l’AIP2 Canada, veuillez vous connecter sur le site Web (coin supérieur droit) pour vous inscrire en bénéficiant automatiquement du tarif offert aux membres.

      Les membres de l’IAP2 International auront besoin d’un code pour s’inscrire. Veuillez envoyer un courriel à l’adresse info@iap2canada.ca pour l’obtenir. 

      Veuillez noter que la programmation des formations en ligne est très différente de celle des formations en personne. Ce cours virtuel sera offert en segments de cinq, trois et deux heures, répartis sur plusieurs séances tout au long d’une semaine (en matinée et en après-midi). Tout comme pour les formations en personne, nous nous attendons à ce que les participants assistent à toutes les séances comprises dans cette formation.

      Veuillez noter que l’heure des séances est indiquée en heure de l’Est.

      Politique d’annulation

      Objectifs d’apprentissage

      Après avoir terminé le cours Techniques (Module 2), les participants seront en mesure de faire ce qui suit :

      • Comprendre les caractéristiques clés d’une vaste gamme de techniques et de technologies traditionnelles et émergentes;
      • Évaluer et sélectionner les techniques permettant d’atteindre des objectifs déterminés de participation du public;
      • Modifier et combiner les techniques afin d’atteindre différents objectifs et de s’adapter à diverses circonstances;
      • Déterminer les compétences et les ressources nécessaires à l’utilisation efficace des différentes techniques.

      Aperçu du cours

      • Révision du cours Planification pour une participation efficace du public
      • Conception inclusive
      • Techniques pour partager des informations
      • Techniques pour recueillir et compiler les contributions
      • Participation en ligne
      • Techniques pour rapprocher les gens
      • Forums ouverts au public
      • Processus spécialisés
      • Processus représentatifs
      • Comités consultatifs
      • Exercice de sélection de technique

      Formateur : Hugo Mimee, CP3

      Hugo Mimee a une solide expérience de plus de 20 ans comme professionnel en participation publique et citoyenne, en animation et en gestion des parties prenantes. Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, énergie) et a animé des centaines de rencontres publiques en tout genre. Il est formateur en participation publique, en acceptabilité sociale, en communication et en gestion des parties prenantes.

      Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets et membre de l’Ordre des urbanistes du Québec. Il a complété récemment des mandats de plusieurs années comme vice-président du conseil d’administration de l’AIP2 Canada et de l’Association québécoise pour la participation publique (AQP2).

      Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

      • 14 Jun 2022
      • (PDT)
      • 23 Jun 2022
      • (PDT)
      • 6 sessions
      • Zoom
      • 17
      Register


      IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

      This is part one of Foundations two modules. Please see our website for when the second module, Techniques, is being offered.

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This virtual course will be offered in six sessions with multiple sessions over two weeks in the late afternoon/evening. Just like the face-to-face training, we expect all participants to attend all sessions listed in the event. To find out the time the training takes place in your time zone you can use this link

      Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

      Cancellation policy

      Learning Objectives

      Participants who complete the Planning course will be able to:

      • Understand and apply the IAP2 Foundations for effective public participation.
      • Articulate and assess the benefits and risks of integrating public participation into decision- making.
      • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
      • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
      • Develop and implement a comprehensive and effective public participation plan.
      • Integrate communication strategies to reach and engage the public and support the public participation process.
      • Evaluate public participation processes being used and outcomes
      Course Overview
      • What is Public Participation?
      • Who is the Public?
        • The Orbits of Public Participation
        • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
      • IAP2’s Foundations of Public Participation
        • Foundation 1: Values-Based What are Values? and why are they important in P2?
          —IAP2’s Core Values for the Practice of Public Participation
          —IAP2's Code of Ethics
        • Foundation 2: Decision-Oriented
        • Foundation 3: Goal-Driven
          —IAP2s Public Participation Spectrum
      • IAP2’s Five Steps for Public Participation Planning
        • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
        • Planning Step 2: Learn from the Public
        • Planning Step 3: Select the Level of Participation
        • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
        • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
      • Digging Deeper
        • Public Participation Planning and Effective Communication
        • Learning Styles and Public Participation
        • Helping People Move from Positions to Interests
        • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
        • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
        • Closing the Loop with Stakeholders
        • Attitude is Everything
      • Wrap up & Closure

      Trainer: Amanda Mitchell 

      Amanda Mitchell is a public engagement coach, trainer and strategist with over thirteen years of experience designing processes that meaningfully involve the public in policy decisions. Amanda is known for her creativity, ability to brainstorm, and tendency to ask strategic questions during process design. She is passionate about cities and the bulk of her experience has been with local governments.

      As a trainer, she creates a learning environment that is safe, relevant, experiential and draws on the experience in the room. Amanda is committed to helping practitioners grow their skills and has established peer-to-peer learning networks for municipal public engagement practitioners in Canada and at the City of Vancouver.

      • 27 Jul 2022
      • 1:00 PM - 4:00 PM (EDT)
      • Zoom
      • 25
      Register


      The need for masterful virtual facilitation skills is higher than ever before. This course will enhance both parts of that equation: facilitating skillfully and doing so using virtual platforms. Participants will leave with greater confidence and specific skills to help groups collaborate digitally in ways that are participatory and productive.

      Participants will leave the course with:

      • Specific strategies for enhancing engagement in virtual environments, using the features of several platforms but focused on Zoom, since it is the current platform of choice globally.
      • Reminders of effective approaches to using facilitation to strengthen engagement in meetings generally, regardless of the medium.
      • A high energy, engaging learning experience to make the learning content more memorable.
      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it. If you are a student or member of a charitable organization, please contact us to obtain the registration code. 


      This virtual course is offered in one, three hour session. To find out the time the training takes place in your time zone you can use this link 

       - Cancellation and Refund Policy

      Trainer: Dr. Rebecca Sutherns

      Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.




      • 15 Aug 2022
      • (MDT)
      • 18 Aug 2022
      • (MDT)
      • Online

      The Canadian Trainers Collective is pleased to offer the online version of Planning for Effective Public Participation. Planning is the first of the two modules of the Foundations training program.  The virtual Planning course will be delivered over 4 days, August 15, 16, 17, 18, 2022 with 2 sessions per day.  We will be offering the second module, Techniques, in September. See our website for more training dates, information, and how to register.

      Early registration discount is available until July 18, 2022.

       


      • 16 Aug 2022
      • (EDT)
      • 18 Aug 2022
      • (EDT)
      • 3 sessions
      • Zoom
      • 20
      Register


      Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

      This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

      This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

      Note that the session time is Eastern Time.

      To find out the time the training takes place in your time zone you can use this link

      Cancellation policy

      Learning Objectives

      Participants who have completed the Techniques course will be able to:

      • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

      • Assess and select techniques to meet identified public participation objectives

      • Modify and combine techniques to meet various objectives and circumstances

      • Determine the skills and resources needed to use different techniques effectively

        Course Overview
        • Review of Planning for Effective Public Participation
        • Inclusive design
        • Techniques to Share information
        • Techniques to Collect & Compile Input
        • Online Engagement
        • Techniques to Bring People Together
        • Open Public Forums
        • Specialized Processes
        • Representative Processes
        • Advisory Committees
        • Technique Selection Exercise
        Trainer: Tracey Ehl, MCP3

        In 2017, Tracey became a Master Certified Public Participation Practitioner (MCP3) and in 2020, she completed the process to become a licensed trainer. Tracey has over two decades of professional P2 experience in the public, private and not for profit sectors. Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supportable solutions that uphold shared values. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, and community development.

        • 19 Sep 2022
        • (PDT)
        • 22 Sep 2022
        • (PDT)
        • Online

        Taught by Jessica Delaney, this is part 1 of the IAP2 Foundations program, which is a prerequisite for IAP2 Professional Certification. This course will be offered from September 19 to 22  (9:30 – 11:30 and 1:00 – 3:00 PT)

        Click here for more information about the Foundations course and to register.


        • 17 Oct 2022
        • (MDT)
        • 20 Oct 2022
        • (MDT)
        • Online

        The Canadian Trainers Collective is pleased to offer Planning for Effective Public Participation online. Planning is the first of the two modules of the Foundations training program.  The virtual Planning course will be delivered over 4 days, October 17, 18, 19, 20, 2022 with 2 sessions per day.  We will be offering the second module, Techniques, in November. See our website for more training dates, information, and how to register.

        Early registration discount is available until September 19, 2022.

         


        • 24 Oct 2022
        • (PDT)
        • 03 Nov 2022
        • (PDT)
        • 2 sessions
        • Online

        Taught by Richard Delaney, this is part 1 of the IAP2 Foundations program, which is a prerequisite for IAP2 Professional Certification. The course will be offered from October 24 – 27 and October 31 – November 3 (9:30 – 11:30 PT) .  

        Click here for more information about the Foundations course and to register.


      Past events

      09 May 2022 (Virtual Training) IAP2's Foundations in P2: Techniques for Effective Public Participation
      09 May 2022 (Dialogue Partners + Topent) IAP2 Foundations Training: Planning for Effective Public Participation (Online)
      09 May 2022 (Canadian Trainers' Collective) IAP2 Foundations - Planning for Effective P2 (Online)
      02 May 2022 (Virtual Training) IAP2's Foundations in P2: Planning for Effective Public Participation
      25 Apr 2022 (Canadian Trainers' Collective) IAP2 Foundations - Planning for Effective P2 (Online)
      12 Apr 2022 (Virtual Training) Enhancing Engagement in Digital Facilitation
      21 Mar 2022 (Formation en ligne) Les fondements de la P2 : Techniques pour une participation efficace du public
      14 Mar 2022 (Virtual Training) IAP2's Foundations in P2: Planning for Effective Public Participation
      11 Feb 2022 (Virtual Training) Facilitation Fundamentals for Public Engagement
      11 Feb 2022 (Formation en ligne) Explorons ensemble les techniques de participation publique préférées des citoyens!
      10 Feb 2022 (Virtual Training) Enhancing Engagement in Digital Facilitation
      31 Jan 2022 (Formation en ligne) Les fondements de la P2 : Planification pour une participation publique efficace
      19 Jan 2022 (Virtual Training) Indigenous Awareness for Engagement Professionals
      13 Jan 2022 (Virtual Training) Stakeholder Mapping: Identifying and analyzing key stakeholders, focusing on those who are underrepresented
      08 Dec 2021 (Virtual Training) IAP2's Foundations in P2: Techniques for Effective Public Participation
      07 Dec 2021 (Virtual Training) Facilitation Fundamentals for Public Engagement
      01 Dec 2021 (Virtual Training) IAP2's Public Participation for Decision Makers
      09 Nov 2021 (Virtual Training) Stakeholder Mapping: Identifying and analyzing key stakeholders, focusing on those who are underrepresented
      23 Oct 2021 (Virtual Training) IAP2's Foundations in P2: Planning for Effective Public Participation
      18 Oct 2021 (Formation en ligne) Les fondements de la P2 : Planification pour une participation publique efficace
      13 Oct 2021 (Virtual Training) Indigenous Awareness for Engagement Professionals
      08 Oct 2021 (Virtual Training) Facilitation Fundamentals for Public Engagement
      05 Oct 2021 (Virtual Training) Enhancing Engagement in Digital Facilitation
      21 Sep 2021 (Virtual Training) Stakeholder Mapping: Identifying and analyzing key stakeholders, focusing on those who are underrepresented

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