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Level 2 TRAINING

LEVEL 2For those who are familiar with the topic and want to learn more. The level does not relate to your experience or expertise in P2, but to your experience in the particular topic.

Our LEVEL 2 courses:

  • IAP2's Foundations in Public Participation: Planning for an Effective Public Participation (Module 1)
  • IAP2's Foundations in Public Participation: Techniques for an Effective Public Participation (Module 2)
  • IAP2's Strategies for Dealing with Emotion and Outrage in Public Participation
  • Designing Public Engagement for the Tired and Distracted
  • Design Effective Hybrid Public Engagement Events
  • Engagement Methods for Indigenous Cultural Contexts
  • Facilitating Collaborative Decision-Making
  • Hone your Digital Facilitation Skills
  • Indigenous Inclusion: Putting the TRC calls into action
  • Online Public Participation: How to design & host effective public engagement
  • Techniques for Brainstorming & Idea Generation
  • Techniques for High Emotion & Controversy
  • The Hybrid Public Engagement Leader
  • The Vital Role of Communications in Effective Engagement
  • En français : La consultation en mode hybride, la nouvelle norme? Un laboratoire humain!

CALENDAR - Level 2 courses

    • 23 Oct 2021
    • (PDT)
    • 31 Oct 2021
    • (PDT)
    • 7 sessions
    • Zoom
    • 10
    Register


    IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

    This is part one of Foundations two modules. Please see our website for when the second module, Techniques, is being offered.

    PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    This virtual course will be offered in seven segments with multiple sessions over two weekends (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event. To find out the time the training takes place in your time zone you can use this link

    Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

    Cancellation policy

    Learning Objectives

    Participants who complete the Planning course will be able to:

    • Understand and apply the IAP2 Foundations for effective public participation.
    • Articulate and assess the benefits and risks of integrating public participation into decision- making.
    • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
    • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
    • Develop and implement a comprehensive and effective public participation plan.
    • Integrate communication strategies to reach and engage the public and support the public participation process.
    • Evaluate public participation processes being used and outcomes
    Course Overview
    • What is Public Participation?
    • Who is the Public?
      • The Orbits of Public Participation
      • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
    • IAP2’s Foundations of Public Participation
      • Foundation 1: Values-Based What are Values? and why are they important in P2?
        —IAP2’s Core Values for the Practice of Public Participation
        —IAP2's Code of Ethics
      • Foundation 2: Decision-Oriented
      • Foundation 3: Goal-Driven
        —IAP2s Public Participation Spectrum
    • IAP2’s Five Steps for Public Participation Planning
      • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
      • Planning Step 2: Learn from the Public
      • Planning Step 3: Select the Level of Participation
      • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
      • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
    • Digging Deeper
      • Public Participation Planning and Effective Communication
      • Learning Styles and Public Participation
      • Helping People Move from Positions to Interests
      • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
      • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
      • Closing the Loop with Stakeholders
      • Attitude is Everything
    • Wrap up & Closure

    Trainer: Amanda Mitchell 

    Amanda Mitchell is a public engagement coach, trainer and strategist with over thirteen years of experience designing processes that meaningfully involve the public in policy decisions. Amanda is known for her creativity, ability to brainstorm, and tendency to ask strategic questions during process design. She is passionate about cities and the bulk of her experience has been with local governments.

    As a trainer, she creates a learning environment that is safe, relevant, experiential and draws on the experience in the room. Amanda is committed to helping practitioners grow their skills and has established peer-to-peer learning networks for municipal public engagement practitioners in Canada and at the City of Vancouver.

    • 26 Oct 2021
    • (PDT)
    • 05 Nov 2021
    • (PDT)
    • 4 sessions
    • Zoom
    • 6
    Register


    Digital tools are essential for public participation in the age of COVID-19. This hands-on course will teach you to design online engagement projects that gather input creatively, enable collaborative online interactions, and sustain participation over time. We'll identify barriers to participation and examine strategies to build equity and inclusion online. Learn best practices for facilitating online meetings. Bring your questions and lessons learned, so we can learn from one another's engagement innovations during this global pandemic. Join by computer if possible (rather than tablet), as this course gives you an opportunity to experience both the convener and participant sides of online participation.

    Participants completing this course can:

    • Define objectives for online participation strategies
    • Use simple online tools to “listen” to what people are saying online about a project’s key issues and people

    • Begin to write content appropriate for social media public participation projects and understand the importance of two-way communication in this medium

    • Identify participation barriers for digital environments and explore approaches to increase equity and inclusion

    • Recognize the value and capacity of online advertising
    • Craft a basic online strategy to engage people at all depths of involvement and at various stages of the project

    PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    This online course will be offered in four, three and a half hour segments over two weeks. Just like face-to-face training, we expect all participants to attend all sessions listed in the event. To find out the time the training takes place in your time zone you can use this link


     - Cancellation and Refund Policy

    Trainer: Susanna Haas Lyons

    Susanna Haas Lyons, M.A.Susanna Haas Lyons is a civic engagement specialist. Bridging online and face-to-face methods, she has worked for almost 20 years on large and complex engagement projects across North America. Susanna designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those most impacted by the issue. Susanna is a judge for IAP2 Canada’s annual Core Values Awards, which recognize excellence and innovation in public participation. susannahaaslyons.com.

    • 01 Nov 2021
    • (PDT)
    • 10 Nov 2021
    • (PST)
    • 7 sessions
    • Zoom
    • 11
    Register


    IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

    This is part one of two modules in the Foundations program. Please see our website for when the second module, Techniques, is being offered.

    Completion of the Foundations program (both modules) is a prerequisite for Certification as a P2 Professional (CP3).

    PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in seven evening segments with multiple sessions over two weeks. Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

    Note that the session time is Pacific Time.

    To find out the time the training takes place in your time zone you can use this link

    Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

    Cancellation policy

    Learning Objectives

    Participants who complete the Planning course will be able to:

    • Understand and apply the IAP2 Foundations for effective public participation.
    • Articulate and assess the benefits and risks of integrating public participation into decision- making.
    • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
    • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
    • Develop and implement a comprehensive and effective public participation plan.
    • Integrate communication strategies to reach and engage the public and support the public participation process.
    • Evaluate public participation processes being used and outcomes
    Course Overview
    • What is Public Participation?
    • Who is the Public?
      • The Orbits of Public Participation
      • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
    • IAP2’s Foundations of Public Participation
      • Foundation 1: Values-Based What are Values? and why are they important in P2?
        —IAP2’s Core Values for the Practice of Public Participation
        —IAP2's Code of Ethics
      • Foundation 2: Decision-Oriented
      • Foundation 3: Goal-Driven
        —IAP2s Public Participation Spectrum
    • IAP2’s Five Steps for Public Participation Planning
      • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
      • Planning Step 2: Learn from the Public
      • Planning Step 3: Select the Level of Participation
      • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
      • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
    • Digging Deeper
      • Public Participation Planning and Effective Communication
      • Learning Styles and Public Participation
      • Helping People Move from Positions to Interests
      • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
      • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
      • Closing the Loop with Stakeholders
      • Attitude is Everything
    • Wrap up & Closure

    Trainer: Lara Tierney, CP3

    Lara became a licensed trainer in 2014 and in 2019 became a Certified Public Participation Professional (CP3). She has been working in the field of public participation for 15 years. Her experience is both from municipal (The CIty of Calgary) and consulting perspectives. She enjoys working on projects in diverse fields including community development, land use planning, transportation, open spaces, law and the arts. She is currently working in Stakeholder Relations for a mega LRT project. Lara was pleased to be able to train the IAP2 Foundations Planning course virtually with a group of participants from BC to Newfoundland.

    • 03 Nov 2021
    • 05 Nov 2021
    • 5 sessions
    • Zoom
    • 15


    Lorsque vous aurez terminé la formation de l’AIP2 Fondements - Planification pour une participation publique efficace (Module 1), vous serez prêt à ajouter plus de 50 outils et méthodologies pratiques à votre trousse à outils de la participation publique. En travaillant de façon expérientielle avec des formateurs chevronnés de l’AIP2 et avec vos pairs, vous ferez l’apprentissage de techniques puissantes que vous pourrez utiliser de façon immédiate dans le cadre de votre prochain projet.

    La formation Techniques (Module 2) aborde cinq méthodes de façon détaillée : la méthode du « World Café », les entrevues, les conversations tournantes, la délibération et les groupes consultatifs. À l’issue de cette formation, vous serez outillé de quantité de documents de référence et de fiches-conseils de l’AIP2, et serez en mesure de sélectionner les procédures appropriées pour chaque nouveau projet que vous entreprendrez. Vous apprendrez également comment établir et maintenir une communication efficace.

    Nous utilisons la Suite Google / Google Drive (Google Docs, Google Slides, Google Jamboard) pour cette formation. Nous vous demandons d'obtenir un autre accès si votre employeur ne vous autorise pas à accéder à Google

    VEUILLEZ NOTER : Si vous êtes membre de l’AIP2 Canada, veuillez vous connecter sur le site Web (coin supérieur droit) pour vous inscrire en bénéficiant automatiquement du tarif offert aux membres.

    Les membres de l’IAP2 International auront besoin d’un code pour s’inscrire. Veuillez envoyer un courriel à l’adresse info@iap2canada.ca pour l’obtenir. 

    Veuillez noter que la programmation des formations en ligne est très différente de celle des formations en personne. Ce cours virtuel sera offert en segments de cinq, trois et deux heures, répartis sur plusieurs séances tout au long d’une semaine (en matinée et en après-midi). Tout comme pour les formations en personne, nous nous attendons à ce que les participants assistent à toutes les séances comprises dans cette formation.

    Veuillez noter que l’heure des séances est indiquée en heure de l’Est.

    Politique d’annulation

    Objectifs d’apprentissage

    Après avoir terminé le cours Techniques (Module 2), les participants seront en mesure de faire ce qui suit :

    • Comprendre les caractéristiques clés d’une vaste gamme de techniques et de technologies traditionnelles et émergentes;
    • Évaluer et sélectionner les techniques permettant d’atteindre des objectifs déterminés de participation du public;
    • Modifier et combiner les techniques afin d’atteindre différents objectifs et de s’adapter à diverses circonstances;
    • Déterminer les compétences et les ressources nécessaires à l’utilisation efficace des différentes techniques.

    Aperçu du cours

    • Révision du cours Planification pour une participation efficace du public
    • Conception inclusive
    • Techniques pour partager des informations
    • Techniques pour recueillir et compiler les contributions
    • Participation en ligne
    • Techniques pour rapprocher les gens
    • Forums ouverts au public
    • Processus spécialisés
    • Processus représentatifs
    • Comités consultatifs
    • Exercice de sélection de technique

    Formateur : Hugo Mimee, CP3

    Hugo Mimee a une solide expérience de plus de 20 ans comme professionnel en participation publique et citoyenne, en animation et en gestion des parties prenantes. Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, énergie) et a animé des centaines de rencontres publiques en tout genre. Il est formateur en participation publique, en acceptabilité sociale, en communication et en gestion des parties prenantes.

    Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets et membre de l’Ordre des urbanistes du Québec. Il a complété récemment des mandats de plusieurs années comme vice-président du conseil d’administration de l’AIP2 Canada et de l’Association québécoise pour la participation publique (AQP2).

    Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

    • 08 Nov 2021
    • 9:00 AM - 12:00 PM (PST)
    • Zoom
    • 1
    Register


    This session is SOLD OUT! We have another session scheduled on Dec 10.

    This course offers community engagement professionals a foundational understanding of culturally appropriate methods for meaningful engagement with Indigenous Peoples. While there is tremendous diversity within and among Indigenous communities across Canada, there are shared experiences related to colonization that affect how Indigenous people and communities participate in engagement processes. Participants will build on their existing understanding of the history and experiences of Indigenous Peoples in Canada, moving from knowledge to application in an engagement context. Together we will explore key considerations to apply when selecting engagement methods, including Indigenous governance, language, Ceremony, community structure, interconnectedness, effects of colonization, identity, power dynamics, legal rights, competing interests, and the presence of non-Indigenous (or Settler) participants.

    NOTE - this course assumes participants have a basic awareness of the history and experiences of Indigenous Peoples in Canada. Indigenous Awareness for Engagement Professionals or equivalent knowledge is a recommended prerequisite.

    PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    This course will be offered in one, three hour segment. To find out the time the training takes place in your time zone you can use this link

    — Cancellation and Refund Policy —

    Learning Objectives:

    Through this session, participants will:

    • Identify existing system barriers within community engagement practice for the meaningful involvement of Indigenous Peoples
    • Reflect on the current interests of Indigenous Peoples in Canada and the impact of government policies of assimilation, including the Indian residential school legacy, with a specific focus on decision-making structures and processes
    • Discuss complexities regarding the intersection between Indigenous Peoples and community engagement practice in Canada, including the diversity within and among Indigenous communities
    • Consider common adaptations of engagement methods for contexts in which Indigenous Peoples are included along with other interested and affected parties
    • Identify engagement methods that reflect Indigenous Ways of Knowing
    • Discuss and assess key considerations for selecting culturally appropriate engagement methods

    Trainers: Steve Francis & Anne Harding, CP3

    Steve FrancisSteve Francis is the President of 3S Consulting Services, a Calgary based Indigenous consulting company. A member of Nekaneet First Nation in southwest Saskatchewan and a law school graduate, Steve provides strategic guidance and workshops focused on Aboriginal consultation and Indigenous participation in energy development. He is passionate about educating organizations and their personnel about Indigenous interests and proposing policy solutions that benefit Indigenous people and the federal or provincial Crown respectively.


    Anne HardingAnne Harding, CP3 is the Owner of Forum Community Relations Inc., a Calgary based consulting company dedicated to catalyzing better communities through Indigenous relations and community engagement. In her 17+ years of experience as a community and Indigenous engagement professional, she has engaged with over 80 Indigenous communities and organizations across Canada on economic development, community engagement, reconciliation, education, training, and resource consultation initiatives. Anne holds an MA in Corporate-Aboriginal Relations and a CP3 (Certified Public Participation Professional) designation through IAP2 Canada.

    • 15 Nov 2021
    • (PST)
    • 22 Nov 2021
    • (PST)
    • 3 sessions
    • Zoom
    • 14
    Register


    Canada’s Truth and Reconciliation Commission (TRC) offered a roadmap to improved relationships between Indigenous and all Canadians through the 94 Calls to Action. These actions are directed at Canadian governments, corporations, institutions, and citizens, and describe the important role that decision-makers have to play in charting the course for a renewed country in which all citizens have the opportunity to benefit from the prosperity of this land. Yet many organizations and citizens are not sufficiently equipped to respond and take action in meaningful and culturally inclusive ways. This course offers foundational knowledge, real-life examples, and dynamic problem-solving for individuals working to advance Indigenous inclusion within their professional and personal communities.

    PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    This online course will be offered in three, two and a half hour sessions. To find out the time the training takes place in your time zone you can use this link

    — Cancellation and Refund Policy —

    Learning Objectives:

    Through this course, participants will:

    • Reflect on their current level of knowledge and understanding with respect to the history and experiences of Indigenous Peoples in Canada;
    • Understand basic facts about Canada’s history of colonization, the Indian Act, Indian Residential Schools, and intergenerational trauma;
    • Understand the purpose of the Truth & Reconciliation Commission and recall which of the 94 Calls to Action are relevant to their personal and professional communities;
    • Understand complexities related to Indigenous inclusion in decision-making contexts;
    • Discuss and define strategies and activities related to Indigenous inclusion and the implementation of relevant Calls to Action;
    • Develop a Reconciliation Action Plan that is specific to the learner’s personal and/or professional interests.

    Trainer(s): Steve Francis & Anne Harding, CP3

    Steve FrancisSteve Francis is the President of 3S Consulting Services, a Calgary based Indigenous consulting company. A member of Nekaneet First Nation in southwest Saskatchewan and a law school graduate, Steve provides strategic guidance and workshops focused on Aboriginal consultation and Indigenous participation in energy development. He is passionate about educating organizations and their personnel about Indigenous interests and proposing policy solutions that benefit Indigenous people and the federal or provincial Crown respectively.


    Anne HardingAnne Harding, CP3 is the Owner of Forum Community Relations Inc., a Calgary based consulting company dedicated to catalyzing better communities through Indigenous relations and community engagement. In her 17+ years of experience as a community and Indigenous engagement professional, she has engaged with over 80 Indigenous communities and organizations across Canada on economic development, community engagement, reconciliation, education, training, and resource consultation initiatives. Anne holds an MA in Corporate-Aboriginal Relations and a CP3 (Certified Public Participation Professional) designation through IAP2 Canada.

    • 16 Nov 2021
    • 12:00 PM - 3:00 PM (PST)
    • Zoom
    • 15
    Register


    It’s been said a hundred times before, the pandemic has wildly changed the landscape of public engagement, and it’s essential to accept that it will never go back to the way it was. Over the course of this pandemic, we’ve changed how we do things with new expectations for how and when people engage and what’s available to them when they do.

    Pre-pandemic, everyone expected the one-evening event and maybe the one-weekend event. But now we’re in a space where the time of day, time zone and date for events almost don’t matter because online events have increased the ability to participate.

    But people ARE going to want to participate in-person AND they are going to want to participate online. It’s time to get AGILE and create hybrid engagement opportunities!

    Design for Hybrid Public Engagement Events is similar to stand alone in-person or online, however a number of key considerations and accommodations are needed for meaningful events that deliver results and create connection between participants.

    PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    This course will be offered in one, three hour segment. To find out the time the training takes place in your time zone you can use this link

    — Cancellation and Refund Policy —

    Learning Objectives
    Participants can expect to walk away with:
    • Learn the 8 key elements for effective event design
    • Walk away with an event design template to use at your very next event
    • Understand the 5 principles to successfully integrate online and in-person events

    Trainer: Kim Hyshka, CP3

    Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

    Watch this short video to see Kim in action!

    • 17 Nov 2021
    • 9:00 AM - 12:00 PM (PST)
    • Zoom
    • 20
    Register


    Public participation practitioners understand the need to involve others in decision making. It builds connections, increases buy-in and reduces blind spots. But too often, once that input has been given, it enters a “black box” of mystery and, seemingly magically, out pops a decision that may appear to bear little resemblance to the advice received. This course will help participants plan and facilitate effective group collaboration by being explicit about how decisions will be made, by whom, and based on what considerations, before actually making them. Learn tips and techniques for designing and leading collective decision-making processes that are not only more transparent and defensible, but ultimately quicker and wiser too.

    Participants will leave the course with:

    • Greater conscious awareness of how decisions are or could be made.

    • Specific considerations to break down a decision-making process into its component parts.
    • Techniques for effectively facilitating a group decision-making process.
    • A high energy, engaging learning experience to make the learning content more sticky and memorable.

    PLEASE NOTE:  If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    This virtual course is offered in one, three hour session. To find out the time the training takes place in your time zone you can use this link

     - Cancellation and Refund Policy

    Trainer: Dr. Rebecca Sutherns

    Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.

    • 22 Nov 2021
    • (PST)
    • 25 Nov 2021
    • (PST)
    • 4 sessions
    • Zoom
    • 16
    Register


    This  training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviours to work together more effectively when communities and stakeholders are outraged. This course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    Please note that scheduling online training is very different from face-to-face. This online course will be offered in four, three hour segments over the week.

    Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

    To find out the time the training takes place in your time zone you can use this link

    Cancellation policy

    Learning Objectives

    Participants who complete this course will gain skills that result in:

    • How to identify and assess the root causes of public frustration, anger and outrage.
    • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
    • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
    • Specific tools and techniques for working with the angriest people.
    • How to address internal resistance to trying new ways of engaging with the public.
    • How to ask questions and engage meaningfully with value and empathy.
    • How your attitude and behaviour impacts public anger, and how to show up more effectively.
    • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviours to apply in your next public engagement challenge.


    Trainer: Stephani Roy McCallum

    Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.   

    • 25 Nov 2021
    • 9:00 AM - 12:00 PM
    • Zoom
    • 19
    Register


    Durée et lieu du cours

    1 séance pour un total de 3h

    Vous aurez le choix d’y assister en personne (lieu à déterminer selon les inscriptions) ou en ligne. Il nous faut des participants en personne ET en ligne.

    Résumé du cours

    La pandémie de COVID-19 a changé nos vies. Elle a également modifié profondément nos façons de mener des consultations publiques! Et si la nouvelle norme était les consultations en mode hybrides?

    En effet, pour différentes raisons, plusieurs personnes ne reviendront plus ou pas de sitôt en personne dans les consultations publiques. Et ces personnes ne peuvent et ne doivent être traitées différemment de toutes les autres. Elles ont le «droit» de prendre part aux processus participatifs en même temps et avec les mêmes opportunités que toutes autres personnes. 

    Cela implique donc dorénavant pour les organisations, de mener des consultations en mode hybride (ou co-modal), c’est-à-dire en personne et en ligne simultanément. 

    Mais est-ce seulement possible? Et si oui, comment?

    Cet atelier pratique permettra aux participant-e-s de mettre à l’essai différentes formules pour mener des activités en mode hybride. 

    Programme ou plan de cours

    • Atelier pratique (approx. 90 minutes) «laboratoire humain» - Nous allons mettre à l’essai un montage de salle (en personne et en ligne) avec des technologies simples incluant possibles : Zoom, une ou des caméras web, des téléphones intelligents, un casque-micro sans fil). Les participant-es seront appelé-es à jouer un rôle afin de tester la solution technologique, identifier les points forts et les pistes d’amélioration possibles.
    • Partage d’études de cas de consultations menées en mode hybride (60 minutes) – les points forts et les points à améliorer

    Objectifs d’apprentissage

    • Permettre aux participant-e-s de développer leurs propres conclusions sur le futur des consultations en mode hybride / co-modal.
    • Optimiser une méthode en mettant en commun nos meilleures pratiques et bonnes idées.

    +

    VEUILLEZ NOTER : Si vous êtes membre de l’AIP2 Canada, veuillez vous connecter sur le site Web (coin supérieur droit) pour vous inscrire et bénéficier automatiquement du tarif offert aux membres. Les membres de l’AIP2 International auront besoin d’un code pour s’inscrire et peuvent envoyer un courriel à l’adresse info@iap2canada.ca pour l’obtenir.

    Veuillez noter que la programmation des formations en ligne est très différente de celle des formations en personne. Ce cours en ligne sera offert en sept segments répartis sur plusieurs séances tout au long d’une semaine (en matinée et en après-midi). Tout comme pour les formations en personne, nous nous attendons à ce que les participants assistent à toutes les séances comprises dans cette formation.

    Nous utilisons la Suite Google / Google Drive (Google Docs, Google Slides, Google Jamboard) pour cette formation. Nous vous demandons d'obtenir un autre accès si votre employeur ne vous autorise pas à accéder à Google.

    Veuillez noter que l’heure des séances est indiquée en heure de l’Est.

    Politique d'annulation   —

    Votre formateur : Hugo Mimee, CP3

    Hugo Mimee a une solide expérience de plus de 20 ans comme professionnel en participation publique et citoyenne, en animation et en gestion des parties prenantes. Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, énergie) et a animé des centaines de rencontres publiques en tout genre autant pour Hydro-Québec qu’à titre de consultant. Il est formateur en participation publique, en acceptabilité sociale et en gestion des parties prenantes.

    Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets et membre de l’Ordre des urbanistes du Québec. Il a complété récemment des mandats de plusieurs années comme vice-président du conseil d’administration de l’AIP2 Canada et de l’Association québécoise pour la participation publique (AQP2).

    Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

    • 25 Nov 2021
    • (PST)
    • 02 Dec 2021
    • (PST)
    • 5 sessions
    • Zoom
    • 17
    Register


    Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

    This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

    This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

    PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

    This virtual course will be offered in five evening segments with multiple sessions over two weeks. Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

    To find out the time the training takes place in your time zone you can use this link

    Cancellation policy

    Learning Objectives

    Participants who have completed the Techniques course will be able to:

    • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

    • Assess and select techniques to meet identified public participation objectives

    • Modify and combine techniques to meet various objectives and circumstances

    • Determine the skills and resources needed to use different techniques effectively

      Course Overview
      • Review of Planning for Effective Public Participation
      • Inclusive design
      • Techniques to Share information
      • Techniques to Collect & Compile Input
      • Online Engagement
      • Techniques to Bring People Together
      • Open Public Forums
      • Specialized Processes
      • Representative Processes
      • Advisory Committees
      • Technique Selection Exercise
      Trainer: Amanda Mitchell

      Amanda Mitchell is a public engagement coach, trainer and strategist with over thirteen years of experience designing processes that meaningfully involve the public in policy decisions. Amanda is known for her creativity, ability to brainstorm, and tendency to ask strategic questions during process design. She is passionate about cities and the bulk of her experience has been with local governments.

      As a trainer, she creates a learning environment that is safe, relevant, experiential and draws on the experience in the room. Amanda is committed to helping practitioners grow their skills and has established peer-to-peer learning networks for municipal public engagement practitioners in Canada and at the City of Vancouver.

      • 29 Nov 2021
      • 03 Dec 2021
      • 7 sessions
      • Zoom
      • 10
      Register


      IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

      This is part one of two modules in the Foundations program. Please see our website for when the second module, Techniques, is being offered.

      Completion of the Foundations program (both modules) is a prerequisite for Certification as a P2 Professional (CP3).

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in seven segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

      Note that the session time is Eastern Time.

      To find out the time the training takes place in your time zone you can use this link

      Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

      Cancellation policy

      Learning Objectives

      Participants who complete the Planning course will be able to:

      • Understand and apply the IAP2 Foundations for effective public participation.
      • Articulate and assess the benefits and risks of integrating public participation into decision- making.
      • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
      • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
      • Develop and implement a comprehensive and effective public participation plan.
      • Integrate communication strategies to reach and engage the public and support the public participation process.
      • Evaluate public participation processes being used and outcomes
      Course Overview
      • What is Public Participation?
      • Who is the Public?
        • The Orbits of Public Participation
        • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
      • IAP2’s Foundations of Public Participation
        • Foundation 1: Values-Based What are Values? and why are they important in P2?
          —IAP2’s Core Values for the Practice of Public Participation
          —IAP2's Code of Ethics
        • Foundation 2: Decision-Oriented
        • Foundation 3: Goal-Driven
          —IAP2s Public Participation Spectrum
      • IAP2’s Five Steps for Public Participation Planning
        • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
        • Planning Step 2: Learn from the Public
        • Planning Step 3: Select the Level of Participation
        • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
        • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
      • Digging Deeper
        • Public Participation Planning and Effective Communication
        • Learning Styles and Public Participation
        • Helping People Move from Positions to Interests
        • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
        • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
        • Closing the Loop with Stakeholders
        • Attitude is Everything
      • Wrap up & Closure

      Trainer: Tracey Ehl, MCP3

      In 2017, Tracey became a Master Certified Public Participation Practitioner (MCP3) and in 2020, she completed the process to become a licensed trainer. Tracey has over two decades of professional P2 experience in the public, private and not for profit sectors. Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supportable solutions that uphold shared values. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, and community development.

      • 30 Nov 2021
      • 9:00 AM - 12:00 PM (PST)
      • Zoom
      • 20
      Register


      Ask yourself these three questions:

      • Are you expecting a loud, controversial event or engagement?

      • Does your organization use the same tools over and over again with limited effectiveness?

      • Do you value strong relationships and building community participation capacity but not sure where and how to get started?

      Ignoring the controversy, aiming to control the discussion, or hoping that enough facts will cool the fire ISN’T going to work. Ready for something different? Willing to immerse yourself in the emotion and complexity, and make space for the tough conversations? While there is no magic technique, these tools are sure to set you up with a better opportunity to support new innovative discussion to emerge. Join us as we explore 1) Gamified Techniques, 2) A Human Library, 3) Socratic Circle© 4) Deliberative Forum.

      It’s time to stretch BEYOND the open house and find techniques and tools that will help you host better, bolder conversations.

      PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

      This course will be offered in one, three hour segment. To find out the time the training takes place in your time zone you can use this link

      — Cancellation and Refund Policy —

      Learning Objectives

      Participants can expect to walk away with:

      • Attend an interactive session where four new techniques, specifically design for situations of high emotion and controveresy are explored

      • Understand the design and implementation of each technique and how it would be useful in different projects, conversations and applied with different stakeholders and participants

      • Experience the tool such that they will be able to modify, design and customize the technique to suit specific needs and circumstances

      • Walk away with the excitement, motivation and know-how to try something different 

        Trainer: Kim Hyshka, CP3

        Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

        Watch this short video to see Kim in action!

        • 01 Dec 2021
        • 9:00 AM - 12:00 PM (PST)
        • Zoom
        • 11
        Register


        It’s been said a hundred times before, the pandemic has wildly changed the landscape of public engagement, and it’s essential to accept that it will never go back to the way it was. Over the course of this pandemic, we’ve changed how we do things with new expectations for how and when people engage and what’s available to them when they do.

        Pre-pandemic, everyone expected the one-evening event and maybe the one-weekend event. But now we’re in a space where the time of day, time zone and date for events almost don’t matter because online events have increased the ability to participate.

        But people ARE going to want to participate in-person AND they are going to want to participate online. It’s time to get AGILE and create hybrid engagement opportunities!

        Design for Hybrid Public Engagement Events is similar to stand alone in-person or online, however a number of key considerations and accommodations are needed for meaningful events that deliver results and create connection between participants.

        PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        This course will be offered in one, three hour segment. To find out the time the training takes place in your time zone you can use this link

        — Cancellation policy —

        Learning Objectives
        Participants can expect to walk away with:
        • Learn the 8 key elements for effective event design
        • Walk away with an event design template to use at your very next event
        • Understand the 5 principles to successfully integrate online and in-person events

        Trainer: Kim Hyshka, CP3

        Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

        Watch this short video to see Kim in action!

        • 06 Dec 2021
        • 8:30 AM - 10:30 AM (PST)
        • Zoom
        • 19
        Register


        Dynamic, interactive and engaging hybrid meetings, sessions workshops have never been more important and are likely to become the norm! How you show up, interact with online participants, ability to “read of room” and navigate the unique needs of any online conversation, not only impacts the meeting results but also the experience people have with it.

        This course ISN’T about facilitation skills. This course digs deeper, it’s is all about YOU - Your presence, your style, your ability to ignite collaboration and energize colleagues and participants. The very best P2 practitioners continually hone their ability to craft just the right space for people to create and connect.

        PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        This course will be offered in one, two hour segment. To find out the time the training takes place in your time zone you can use this link

        — Cancellation policy —

        Learning Objectives
        Participants can expect to walk away with:
        • A how-to guide for setting the best tone and environment so your participants and stakeholders feel comfortable and ready to engage in meaningful ways (regardless of how they are joining)

        • Three key fundamentals to “reading the online & in-person room” (people participate differently, learn to read the visible & invisible cues)

        • Reflection time for your own facilitation style, approach and how it might need to adapt to suit the hybrid engagement environment

        Trainer: Kim Hyshka, CP3

        Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

        Watch this short video to see Kim in action!

        • 08 Dec 2021
        • 10 Dec 2021
        • 5 sessions
        • Zoom
        • 16
        Register


        Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

        This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

        This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

        PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

        Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

        Note that the session time is Eastern Time.

        To find out the time the training takes place in your time zone you can use this link

        Cancellation policy

        Learning Objectives

        Participants who have completed the Techniques course will be able to:

        • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

        • Assess and select techniques to meet identified public participation objectives

        • Modify and combine techniques to meet various objectives and circumstances

        • Determine the skills and resources needed to use different techniques effectively

          Course Overview
          • Review of Planning for Effective Public Participation
          • Inclusive design
          • Techniques to Share information
          • Techniques to Collect & Compile Input
          • Online Engagement
          • Techniques to Bring People Together
          • Open Public Forums
          • Specialized Processes
          • Representative Processes
          • Advisory Committees
          • Technique Selection Exercise
          Trainer: Tracey Ehl, MCP3

          In 2017, Tracey became a Master Certified Public Participation Practitioner (MCP3) and in 2020, she completed the process to become a licensed trainer. Tracey has over two decades of professional P2 experience in the public, private and not for profit sectors. Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supportable solutions that uphold shared values. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, and community development.

          • 10 Dec 2021
          • 9:00 AM - 12:00 PM (PST)
          • Zoom
          • 19
          Register


          This course offers community engagement professionals a foundational understanding of culturally appropriate methods for meaningful engagement with Indigenous Peoples. While there is tremendous diversity within and among Indigenous communities across Canada, there are shared experiences related to colonization that affect how Indigenous people and communities participate in engagement processes. Participants will build on their existing understanding of the history and experiences of Indigenous Peoples in Canada, moving from knowledge to application in an engagement context. Together we will explore key considerations to apply when selecting engagement methods, including Indigenous governance, language, Ceremony, community structure, interconnectedness, effects of colonization, identity, power dynamics, legal rights, competing interests, and the presence of non-Indigenous (or Settler) participants.

          NOTE - this course assumes participants have a basic awareness of the history and experiences of Indigenous Peoples in Canada. Indigenous Awareness for Engagement Professionals or equivalent knowledge is a recommended prerequisite.

          PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          This course will be offered in one, three hour segment. To find out the time the training takes place in your time zone you can use this link

          — Cancellation and Refund Policy —

          Learning Objectives:

          Through this session, participants will:

          • Identify existing system barriers within community engagement practice for the meaningful involvement of Indigenous Peoples
          • Reflect on the current interests of Indigenous Peoples in Canada and the impact of government policies of assimilation, including the Indian residential school legacy, with a specific focus on decision-making structures and processes
          • Discuss complexities regarding the intersection between Indigenous Peoples and community engagement practice in Canada, including the diversity within and among Indigenous communities
          • Consider common adaptations of engagement methods for contexts in which Indigenous Peoples are included along with other interested and affected parties
          • Identify engagement methods that reflect Indigenous Ways of Knowing
          • Discuss and assess key considerations for selecting culturally appropriate engagement methods

          Trainers: Steve Francis & Anne Harding, CP3

          Steve FrancisSteve Francis is the President of 3S Consulting Services, a Calgary based Indigenous consulting company. A member of Nekaneet First Nation in southwest Saskatchewan and a law school graduate, Steve provides strategic guidance and workshops focused on Aboriginal consultation and Indigenous participation in energy development. He is passionate about educating organizations and their personnel about Indigenous interests and proposing policy solutions that benefit Indigenous people and the federal or provincial Crown respectively.


          Anne HardingAnne Harding, CP3 is the Owner of Forum Community Relations Inc., a Calgary based consulting company dedicated to catalyzing better communities through Indigenous relations and community engagement. In her 17+ years of experience as a community and Indigenous engagement professional, she has engaged with over 80 Indigenous communities and organizations across Canada on economic development, community engagement, reconciliation, education, training, and resource consultation initiatives. Anne holds an MA in Corporate-Aboriginal Relations and a CP3 (Certified Public Participation Professional) designation through IAP2 Canada.

          • 13 Dec 2021
          • 11:00 AM - 2:00 PM (PST)
          • Zoom
          • 20
          Register


          The effectiveness of public participation design and facilitation is dependent on real people engaging in real time, against the backdrop of real life. This candid, practical session will provide P2 practitioners with road-tested tips for building effective engagement with members of the public whose behaviour is challenging for a variety of reasons. When people, or the organizations they represent, are exhausted, distracted, irritable or entrenched, we need a deeper toolbox and a more flexible mindset to channel their attention productively. This course will provide both.

          Following this session, participants will be able to:

          • Build empathy for participants in public engagement processes who appear to be too distracted, exhausted and/or belligerent to participate effectively.
          • Draw appropriately on a more extensive inventory of public participation design and facilitation tools to respond to difficult or unexpected behaviours in real-time.
          • Manage their personal state and mindset more effectively as a result of understanding how to strengthen their “adaptability quotient.”
          PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.


          This virtual course is offered in one, three hour session. 

          To find out the time the training takes place in your time zone you can use this link


           - Cancellation and Refund Policy


          Trainer: Dr. Rebecca Sutherns

          Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.




          • 14 Dec 2021
          • (PST)
          • 16 Dec 2021
          • (PST)
          • 2 sessions
          • Zoom
          • 20
          Register


          Effective engagement is not possible without skilled communication. Understanding the vital role communication plays in all engagement processes is an important step to improving your engagement outcomes. Through large and small group discussions, real life examples, and hands-on exercises, this course will explore aspects of good communication. The course will also look at the links and symbiotic relationship between engagement and communication. Key topics include the role of communication in public participation, conducting a situation assessment with a communication lens, communication objectives, how communication can impact diversity & inclusion, and the use of plain language.

          PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          This virtual course will be offered in two, three hour segmentsJust like the face-to-face training, we expect all participants to attend all sessions listed in the event. To find out the time the training takes place in your time zone you can use this link

          — Cancellation and Refund Policy —

          Learning Objectives

          At the end of this course, participants will:

          • Discuss the relevance of good communication to effective public participation
          • Explore the connection between situation assessments and effective communications

          • Describe the difference between public participation objectives and communication objectives

          • Review different types of communication objectives and when to use them

          • Develop communication objectives to support public participation objectives

          • Discuss how diversity & inclusion influence communication

          • Determine the diversity of communication materials needed for an inclusive process

          • Explain the role of key messages in effective communication

          • Explore a variety of verbal and non-verbal communications skills, including active listening

          • Examine the use of plain language in effective and inclusive communication

          • Discuss ways to communicate technical information in community language

          Course Outline

          Trainer: Gay Robinson, CP3

          Over her 40 year career, Gay has developed extensive expertise in engagement and communication. Through her boutique consultancy in Calgary, she provides strategic counsel, and designs and implements engagement programs for a wide range of clients including municipal governments, school boards, regulators and petroleum industry organizations.

          Gay is an IAP2 Canada Certified Public Participation Professional (CP3) and an active member of IAP2 Canada. She has been a licensed trainer for the IAP2 Foundations program since 2005 and serves as an assessor for the IAP2 Canada professional certification program. Gay is also accredited by the Canadian Public Relations Society.

          • 10 Jan 2022
          • (PST)
          • 14 Jan 2022
          • (PST)
          • 7 sessions
          • Zoom
          • 15
          Register


          IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

          This is part one of Foundations two modules. The next session of the second module, Techniques, will be offered Jan 26-28.

          Completion of the Foundations program (both modules) is a prerequisite for Certification as a P2 Professional (CP3).

          PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          This virtual course will be offered in seven segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event. To find out the time the training takes place in your time zone you can use this link

          Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

          Cancellation and Refund Policy

          Learning Objectives

          Participants who complete the Planning course will be able to:

          • Understand and apply the IAP2 Foundations for effective public participation.
          • Articulate and assess the benefits and risks of integrating public participation into decision- making.
          • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
          • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
          • Develop and implement a comprehensive and effective public participation plan.
          • Integrate communication strategies to reach and engage the public and support the public participation process.
          • Evaluate public participation processes being used and outcomes
          Course Overview
          • What is Public Participation?
          • Who is the Public?
            • The Orbits of Public Participation
            • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
          • IAP2’s Foundations of Public Participation
            • Foundation 1: Values-Based What are Values? and why are they important in P2?
              —IAP2’s Core Values for the Practice of Public Participation
              —IAP2's Code of Ethics
            • Foundation 2: Decision-Oriented
            • Foundation 3: Goal-Driven
              —IAP2s Public Participation Spectrum
          • IAP2’s Five Steps for Public Participation Planning
            • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
            • Planning Step 2: Learn from the Public
            • Planning Step 3: Select the Level of Participation
            • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
            • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
          • Digging Deeper
            • Public Participation Planning and Effective Communication
            • Learning Styles and Public Participation
            • Helping People Move from Positions to Interests
            • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
            • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
            • Closing the Loop with Stakeholders
            • Attitude is Everything
          • Wrap up & Closure

          Trainer: Tannis Topolnisky, CP3 

          Tannis has 18 years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. Her passion is in creating the space where people come together to make a difference in the individual, the organization, their relationships and beyond into programs, policies and decision making. She has experience in a wide diversity of projects where impacts on health, livelihood, relationships, well-being and community are most common. She has worked with organizations and on projects that have received national and international recognition of excellence, including IAP2 Canada and IAP2 International Core Values Awards. She is an IAP2 mentor for new practitioners and an assessor for new IAP2 Foundations candidate trainers.

          “What is a teacher? I'll tell you: it isn't someone who teaches something, but someone who inspires the student to give of her best in order to discover what she already knows.” – Paulo Coelho

          • 12 Jan 2022
          • 9:00 AM - 12:30 PM (PST)
          • Zoom
          • 17
          Register


          The past year has provided ample opportunity to test your digital facilitation skills, and with remote collaboration well established as the new normal, now’s the time to up your game.

          This practical 3.5-hour workshop introduces tools and activities, and gives you an opportunity to practice them with a small group of people. It also offers a space for collective problem solving with other participants.

          This course has an “ask me anything” approach and will be partially co-created in real time with students. Bring your facilitation scenarios, dilemmas, stories and questions and we’ll workshop solutions to help you better engage your audience.

          Enhancing Engagement in Digital Facilitation or equivalent knowledge is a recommended prerequisite.

          PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it. 

          This virtual course is offered in one, three and a half hour session. To find out the time the training takes place in your time zone you can use this link

           - Cancellation and Refund Policy

          Learning Objectives:

          • Discover and try new tools and techniques for engaging your audience.
          • Gain feedback and advice on digital facilitation hardware, platforms, activities and scenarios from a Certified Professional Facilitator and a group of peers.
          • Increase your confidence and performance with digital facilitation.

          Trainer: Dr. Rebecca Sutherns

          Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.
          • 26 Jan 2022
          • (PST)
          • 28 Jan 2022
          • (PST)
          • 5 sessions
          • Zoom
          • 18
          Register


          Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

          This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

          This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

          PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

          This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event. To find out the time the training takes place in your time zone you can use this link

          Cancellation and Refund Policy

          Learning Objectives

          Participants who have completed the Techniques course will be able to:

          • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

          • Assess and select techniques to meet identified public participation objectives

          • Modify and combine techniques to meet various objectives and circumstances

          • Determine the skills and resources needed to use different techniques effectively

            Course Overview
            • Review of Planning for Effective Public Participation
            • Inclusive design
            • Techniques to Share information
            • Techniques to Collect & Compile Input
            • Online Engagement
            • Techniques to Bring People Together
            • Open Public Forums
            • Specialized Processes
            • Representative Processes
            • Advisory Committees
            • Technique Selection Exercise
            Trainer: Lara Tierney, CP3

            Lara became a licensed trainer in 2014 and in 2019 became a Certified Public Participation Professional (CP3). She has been working in the field of public participation for 15 years. Her experience is both from municipal (The City of Calgary) and consulting perspectives. She enjoys working on projects in diverse fields including community development, land use planning, transportation, open spaces, law and the arts. She is currently working in Stakeholder Relations for a mega LRT project. Lara was pleased to be able to train the IAP2 Foundations Planning course virtually with a group of participants from BC to Newfoundland.
            • 31 Jan 2022
            • 04 Feb 2022
            • 7 sessions
            • Zoom
            • 19
            Register


            Vous cherchez une formation complète et rigoureuse sur les principes de base de la participation publique? 


            Vous souhaitez améliorer votre expertise?

            Cette formation sur la planification des processus de participation publique est pour vous!


            La formation Les fondements de la P2 : Planification pour une participation publique efficace, qui fait partie des Fondements de la participation publique de l’AIP2, vous donnera une longueur d’avance ainsi que les connaissances et la confiance nécessaires pour planifier et mettre en œuvre des initiatives efficaces, quel que soit votre domaine d’intervention. Notre module de planification fournit une structure éprouvée qui augmentera considérablement les chances de réussite de vos projets. Ce cours pratique vous offre la possibilité d’explorer les défis auxquels vous êtes confrontés, à l’aide des éléments essentiels à une participation efficace du public.

            Il s’agit du premier des deux modules de la formation Fondements

            VEUILLEZ NOTER : Si vous êtes membre de l’AIP2 Canada, veuillez vous connecter sur le site Web (coin supérieur droit) pour vous inscrire et bénéficier automatiquement du tarif offert aux membres. Les membres de l’AIP2 International auront besoin d’un code pour s’inscrire et peuvent envoyer un courriel à l’adresse info@iap2canada.ca pour l’obtenir.

            Veuillez noter que la programmation des formations en ligne est très différente de celle des formations en personne. Ce cours en ligne sera offert en sept segments répartis sur plusieurs séances tout au long d’une semaine (en matinée et en après-midi). Tout comme pour les formations en personne, nous nous attendons à ce que les participants assistent à toutes les séances comprises dans cette formation.

            Nous utilisons la Suite Google / Google Drive (Google Docs, Google Slides, Google Jamboard) pour cette formation. Nous vous demandons d'obtenir un autre accès si votre employeur ne vous autorise pas à accéder à Google.

            Veuillez noter que l’heure des séances est indiquée en heure de l’Est.

            Les participants seront répartis en petits groupes et recevront des travaux à réaliser ensemble au cours de la semaine. Les participants assureront la coordination nécessaire pour mener à bien ces travaux. Des lectures et des travaux individuels devront également être effectués avant ou entre les séances virtuelles.


            Politique d'annulation   —

            Objectifs d’apprentissage

            Après avoir terminé le cours Planification, les participants seront en mesure :

            • De comprendre et d’intégrer les fondements de l’AIP2 pour une participation efficace du public;

            • D’exprimer et d’évaluer les avantages et les risques associés de l’intégration de la participation du public à la prise de décisions;

            • D’établir des objectifs de participation adéquats, qui clarifient le rôle du public et qui sont harmonisés avec le processus décisionnel et le soutiennent;

            • D’identifier les parties prenantes ainsi que leurs besoins et attentes, et de sélectionner des méthodes efficaces pour les inciter à participer à un processus décisionnel;

            • D’élaborer et de mettre en œuvre un plan efficace et exhaustif de participation du public;

            • D’intégrer des stratégies de communication visant à atteindre et mobiliser le public, et à soutenir le processus de participation du public;

            • D’évaluer les processus de participation du public utilisés et les résultats obtenus.

            Aperçu du cours

            • Qu’est-ce que la participation du public?
            • Définition du terme « public »
              • Les orbites de la participation du public
              • Parties prenantes difficiles à rejoindre et viser une participation inclusive
            • Principes de base de la participation du public selon l’AIP2
              • Principe 1 : Participation fondée sur des valeurs
              • Que sont les valeurs et pourquoi sont-elles importantes dans le cadre de la P2?
            – Valeurs essentielles de l’AIP2 pour la pratique de la participation publique

            – Code d’éthique de l’AIP2

            • Principe 2 : Participation orientée vers la prise de décisions
            • Principe 3 : Participation axée sur les résultats\

            – Spectrum de la participation publique de l’AIP2

            • Les cinq étapes de planification d’un exercice de participation publique selon l’AIP2
              • Étape 1 de la planification : Obtenir l’engagement des acteurs internes – décideurs, organisations, description préliminaire de la décision, liste des parties prenantes, niveau sur le Spectrum
              • Étape 2 de la planification : S’informer auprès du public
              • Étape 3 de la planification : Sélectionner le degré de participation
              • Étape 4 de la planification : Définir le processus décisionnel à suivre et les objectifs de la participation publique
              • Étape 5 de la planification : Concevoir le plan de participation publique, ce qui inclut la sélection des techniques, l’évaluation des ressources nécessaires et disponibles, et la planification de l’évaluation
            • Approfondissement des connaissances
              • Planification de la participation du public et communication efficace
              • Styles d’apprentissage et participation publique
              • Aider les gens à passer de l’opinion à l’intérêt
              • Intégration des Autochtones, des groupes marginalisés ou exclus, et des voix oubliées
              • Gestion des émotions – l’indignation, la peur et la colère – dans un contexte de participation publique et importance de faire preuve d’empathie et de nouer des liens
              • Boucler la boucle avec les parties prenantes
              • L’attitude est primordiale
            • Conclusion et mot de la fin

            Formateur : Hugo Mimee, CP3

            Hugo Mimee a une solide expérience de plus de 20 ans comme professionnel en participation publique et citoyenne, en animation et en gestion des parties prenantes. Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, énergie) et a animé des centaines de rencontres publiques en tout genre. Il est formateur en participation publique, en acceptabilité sociale, en communication et en gestion des parties prenantes.

            Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets et membre de l’Ordre des urbanistes du Québec. Il a complété récemment des mandats de plusieurs années comme vice-président du conseil d’administration de l’AIP2 Canada et de l’Association québécoise pour la participation publique (AQP2).

            Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

            • 02 Feb 2022
            • 8:30 AM - 11:30 AM (PST)
            • Zoom
            • 20
            Register


            Ask yourself these three questions:

            • Are you running out of constructive ways to bring people together in conversation? 

            • Are you ready for some innovative tools to generate discussion, create vision and leave behind inspiration?

            • Does your organization use the same tools over and over again with limited effectiveness?

            • Do you value strong relationships and building community participation capacity? 

            Join us for a Techniques for Brainstorming & Idea Generation, where you can fill your toolbox with some new, innovative, and effective public engagement techniques.  This course will introduce you to four tools including 1)Ideas Fair, 2) PhotoVoice 3) Story Telling, 3) Scenario Thinking

            It’s time to stretch BEYOND the open house and find techniques and tools that will help you host better, bolder conversations.  

            PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

            This course will be offered in one, three hour segment. To find out the time the training takes place in your time zone you can use this link

            — Cancellation and Refund Policy —

            Learning Objectives

            Participants can expect to walk away with:

            • Receive a participatory and interactive session specifically centered around techniques for idea generation and brainstorming

            • Understand the design and implementation of each technique and how it would be useful in different projects, conversations and applied with different stakeholders and participants

            • Experience the tool such that they will be able to modify, design and customize the technique to suit specific needs and circumstances

            • Walk away with the excitement, motivation and know-how to try something different 

              Trainer: Kim Hyshka, CP3

              Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

              Watch this short video to see Kim in action!

              • 09 Feb 2022
              • 10:30 AM - 1:30 PM
              • Zoom
              • 20
              Register


              It’s been said a hundred times before, the pandemic has wildly changed the landscape of public engagement, and it’s essential to accept that it will never go back to the way it was. Over the course of this pandemic, we’ve changed how we do things with new expectations for how and when people engage and what’s available to them when they do.

              Pre-pandemic, everyone expected the one-evening event and maybe the one-weekend event. But now we’re in a space where the time of day, time zone and date for events almost don’t matter because online events have increased the ability to participate.

              But people ARE going to want to participate in-person AND they are going to want to participate online. It’s time to get AGILE and create hybrid engagement opportunities!

              Design for Hybrid Public Engagement Events is similar to stand alone in-person or online, however a number of key considerations and accommodations are needed for meaningful events that deliver results and create connection between participants.

              PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

              This course will be offered in one, three hour segment. Note that the session time is Eastern Time. To find out the time the training takes place in your time zone you can use this link

              — Cancellation policy —

              Learning Objectives
              Participants can expect to walk away with:
              • Learn the 8 key elements for effective event design
              • Walk away with an event design template to use at your very next event
              • Understand the 5 principles to successfully integrate online and in-person events

              Trainer: Kim Hyshka, CP3

              Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

              Watch this short video to see Kim in action!

              • 16 Feb 2022
              • (PST)
              • 24 Feb 2022
              • (PST)
              • 4 sessions
              • Zoom
              • 20
              Register


              This  training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviours to work together more effectively when communities and stakeholders are outraged. This course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

              PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

              This online course will be offered in four, three hour segments over the week.

              Just like the face-to-face training, we expect all participants to attend all sessions listed in the event. To find out the time the training takes place in your time zone you can use this link

              Cancellation policy

              Learning Objectives

              Participants who complete this course will gain skills that result in:

              • How to identify and assess the root causes of public frustration, anger and outrage.
              • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
              • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
              • Specific tools and techniques for working with the angriest people.
              • How to address internal resistance to trying new ways of engaging with the public.
              • How to ask questions and engage meaningfully with value and empathy.
              • How your attitude and behaviour impacts public anger, and how to show up more effectively.
              • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviours to apply in your next public engagement challenge.


              Trainer: Stephani Roy McCallum

              Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.   

              • 28 Feb 2022
              • 04 Mar 2022
              • 7 sessions
              • Zoom
              • 20
              Register


              IAP2 Foundations in Public Participation: Planning for Effective Public Participation will let you hit the ground running armed with the knowledge and confidence you need to plan and execute effective initiatives for any area in which you may be working. Our planning module provides you with a proven structure that will greatly increase your odds of a successful project. This hands-on course gives you the opportunity to delve into your own challenges using the essential elements of effective public participation planning.

              This is part one of two modules in the Foundations program. Please see our website for when the second module, Techniques, is being offered.

              Completion of the Foundations program (both modules) is a prerequisite for Certification as a P2 Professional (CP3).

              PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

              This virtual course will be offered in seven segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

              Note that the session time is Eastern Time.

              To find out the time the training takes place in your time zone you can use this link

              Participants will be given a small group to work in and given assignments that they need to complete throughout the week together. Participants will need to coordinate themselves and find time on their own to do this. There will also be individual readings/assignments - to be completed before or in-between virtual sessions.

              Cancellation and Refund Policy

              Learning Objectives

              Participants who complete the Planning course will be able to:

              • Understand and apply the IAP2 Foundations for effective public participation.
              • Articulate and assess the benefits and risks of integrating public participation into decision- making.
              • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process.
              • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process.
              • Develop and implement a comprehensive and effective public participation plan.
              • Integrate communication strategies to reach and engage the public and support the public participation process.
              • Evaluate public participation processes being used and outcomes
              Course Overview
              • What is Public Participation?
              • Who is the Public?
                • The Orbits of Public Participation
                • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
              • IAP2’s Foundations of Public Participation
                • Foundation 1: Values-Based What are Values? and why are they important in P2?
                  —IAP2’s Core Values for the Practice of Public Participation
                  —IAP2's Code of Ethics
                • Foundation 2: Decision-Oriented
                • Foundation 3: Goal-Driven
                  —IAP2s Public Participation Spectrum
              • IAP2’s Five Steps for Public Participation Planning
                • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
                • Planning Step 2: Learn from the Public
                • Planning Step 3: Select the Level of Participation
                • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
                • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
              • Digging Deeper
                • Public Participation Planning and Effective Communication
                • Learning Styles and Public Participation
                • Helping People Move from Positions to Interests
                • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
                • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
                • Closing the Loop with Stakeholders
                • Attitude is Everything
              • Wrap up & Closure

              Trainer: Tracey Ehl, MCP3

              In 2017, Tracey became a Master Certified Public Participation Practitioner (MCP3) and in 2020, she completed the process to become a licensed trainer. Tracey has over two decades of professional P2 experience in the public, private and not for profit sectors. Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supportable solutions that uphold shared values. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, and community development.

              • 08 Mar 2022
              • 10 Mar 2022
              • 5 sessions
              • Zoom
              • 18
              Register


              Once you’ve completed IAP2 Planning for Effective Public Participation, you are ready to add 50+ practical tools and methodologies to your public participation toolkit. Working experientially with seasoned IAP2 trainers and your peers, you’ll now learn powerful techniques you can put to immediate use in your next project.

              This module breaks down specific methods including World Café, Interviews, Revolving Conversations, Deliberation, and Advisory Groups. You’ll leave armed with a wealth of reference material, IAP2 tipsheets, and the ability to select appropriate procedures for each new project. You’ll also learn how to establish and maintain effective communication during the process.

              This is part two of Foundations two modulesThe Planning Module is a prerequisite to Techniques.

              PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

              Please note that scheduling online training is very different from face-to-face. This virtual course will be offered in five, three and two hour segments with multiple sessions over the week (both in morning and afternoon). Just like the face-to-face training, we expect all participants to attend all sessions listed in the event.

              Note that the session time is Eastern Time.

              To find out the time the training takes place in your time zone you can use this link

              Cancellation policy

              Learning Objectives

              Participants who have completed the Techniques course will be able to:

              • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies

              • Assess and select techniques to meet identified public participation objectives

              • Modify and combine techniques to meet various objectives and circumstances

              • Determine the skills and resources needed to use different techniques effectively

                Course Overview
                • Review of Planning for Effective Public Participation
                • Inclusive design
                • Techniques to Share information
                • Techniques to Collect & Compile Input
                • Online Engagement
                • Techniques to Bring