9 - 10 am  Credentials Matter! Invest in YOU! IAP2 Professional Certification

Brenda Pichette

Wendy Green Lowe

Cassie Hemphill

Professional, knowledgeable and skilled P2 professionals can build better partnerships with their communities and clients. IAP2 Canada and USA champion the Professional Certification Program as the gold standard for P2 professionals. This session is designed to help participants understand and appreciate this recognized credential for our profession. Certification is absolutely value added for more authentic and meaningful engagement and dialogue in order to address the big issues in this time of change. Join us to learn more about the value and benefits professional certification can bring to you, your career, and our profession. At the end of this session you will have all the information you need to apply for Certification!

 9 - 10 am   I Don’t Have a TikTok— What Now?

Sheila Shockey, Shockey Consulting

Tyler Waldorf, Shockey Consulting

Maddie Hughes, Shockey Consulting

The pandemic has accentuated a disengaged society, where people are able to log onto a zoom meeting, partially pay attention, and sign off without learning or contributing anything. How do we engage participants who are experiencing virtual meeting fatigue? Are hybrid meetings the new normal now? And how do we hold the attention of participants about a serious public policy topic in a TikTok world?

Join us for a fireside chat to share experiences and brainstorm new techniques to drive participation in a disengaged society with shrinking attention spans. Spend time discussing how different generations alter the engagement arena.

 9 - 10 am    How Can Community Engagement Address Hate Crimes and Incidents?

Landon Turlock, RSW, BSW, MACE Candidate, University of Alberta

Reporting of hate crimes in Canada increased by 37% from 2019 to 2020 (Statistics Canada, 2021). Many Canadian stakeholders advocate for increased community engagement to address this increasing concern. In this session, Landon Turlock will explore the application of community engagement and Community-Based Research to hate crimes and incidents based on Landon’s own professional and academic experience in this area. The presenter will first provide participants with relevant context and information that will prepare them for the case study brainstorm/debrief activity. Participants will then be engaged through case studies on applying community engagement strategies to addressing various hate crime/incident related scenarios. Participants can participate in brainstorming, discussions, and debriefing to determine how they might approach community engagement in these areas.

MORNING - 90-minute sessions ||| 10:30 - noon

 10:30 - noon  Building an Ethical Space in a Colonial world: a Journey with the Indigenous Gathering Place Society of Calgary

Michelle Fournie

John Fischer

Doreen Healy

Anne Harding

Participants are invited to walk with members of the Indigenous Gathering Place Society of Calgary (IGPSC) as we share our journey to build a physical place for Indigenous ceremonial practice in the urban municipality of Calgary. As we sit together in Circle and share stories of how we have engaged and been engaged, we will explore the complexities, opportunities, and challenges of inclusive and apolitical engagement in an urban Indigenous context. We will share with humility what we have learned and invite reflections on how the experience of the IGPSC may connect with opportunities for healing and reconciliation in participants’ home communities and organizations.

 10:30 - noon  Explorons ensemble 10 techniques de p2 préférées des citoyens / Let's Try out 10 Favourite Citizen Engagement Techniques

Hugo Mimee - CP3, Table ronde

 10:30 - noon   "DEI? Yes! But what the heck is intersectionality?" How Applying an Intersectional Lens to P2 Projects Helps Us Live IAP2 Values More Fully

Pam Kapoor

We are on an increasingly meaningful path toward mainstreaming DEI in our discipline and organizations. We seem to be understanding that DEI is about more than policies – it's about culture change.

But what about this other thing known as intersectionality? What’s the difference between intersectionality and DEI? What is an intersectional lens? Intersectional analysis? How would better understanding intersectionality enhance the efforts of P2 practitioners and in turn, our outcomes? This session will help deepen our collective understanding of intersectionality as a way of improving P2 experiences and outcomes.

 10:30 - noon  Building a Shared Decision-making Model Grounded in Indigenous Values

Jane Newlands, CP3

Catherine Rockandel, IAP2 Canada President

The importance of decolonizing Indigenous engagement and conducting meaningful consultation involving authentic relationships and mutual trust has been widely acknowledged. Indigenous peoples have collectively held rights to the land that are unique from rights of other Canadians and unique to each nation. To truly understand the potential impact of decisions on unique rights requires meaningful consultation, recognition, commitment, and vulnerability. 

Building a values based shared decision-making process that is rooted in Indigenous values moves the relationship beyond consultation to reconciliation and a new way of being together. This workshop draws on structured decision making literature and research to provide new insights and tools for practitioners interested in deepening their P2 practice. 

AFTERNOON - 60 minute sessions ||| 2 - 3 pm

 2- 3 pm  Engagement Tips & Bingo

Amanda Mitchell

Join fellow practitioners for a game of Bingo where an engagement tip will be shared for each ball drawn. Come away from this fun, interactive session with over 70 tips to help plan and run engagement processes from someone who has been doing this for a while.

These tips have been collected over the years from processes that went well, and processes that could have gone better. They cover a range of topics from defining scope, raising awareness, framing content, running online and in-person sessions, inclusion, analyzing data, reporting back, and more. These bite-sized pieces of advice are practical and can be implemented right away to make your processes run a little smoother.

Participants will get a chance to meet other practitioners, collaborate in small groups to share your own tips, and have a chance to win prizes.

 2- 3 pm  Fight Different: The Power of Focal Thinking in Systemic Conflicts

Dr. Mark Szabo

Fight Different: The Power of Focal Thinking in Systemic Conflicts is an interactive session where participants will learn the principles of Focal Thinking and how to apply them to complex conflict situations characterized by multiple parties, extremely challenging issues, and extremely low probability of collaborative engagement.

 2- 3 pm  Uncovering the ‘So What’ of Public and Patient Engagement: How to Evaluate the Impact of Engagement Using the Engage with Impact Toolkit 

Julia Abelson, PhD - Professor, Department of Health Research Methods, Evidence and Impact, Lead, Public and Patient Engagement Collaborative, McMaster University, Member, Centre for Health Economics and Policy Analysis (CHEPA), McMaster University

Laura Tripp, MSc - Research Coordinator, Public and Patient Engagement Collaborative, Department of Health Research Methods, Evidence and Impact, McMaster University

As public and patient engagement continues to become embedded within organizations and systems, interest in learning how this work is unfolding and the impact it is having has grown. While we have a good handle on how to evaluate the basics of engagement processes, our understanding of the outputs, outcomes and impacts of engagement is much less developed.

To fill this gap, the Engage with Impact Toolkit was co-developed by a working group of patient partners, engagement practitioners and researchers led by the Public and Patient Engagement Collaborative at McMaster University. The Toolkit supports organizations to evaluate engagement initiatives, with a focus on measuring impact.

This interactive session will begin by providing background information on impact evaluation and on the Engage with Impact Toolkit. In group discussions, participants will then have the opportunity to review and practice using the Toolkit. The toolkit is available at: www.evaluateengagement.ca

 2- 3 pm   IAP2 Canada's Research Committee Presents "Value Creation in P2"

Members of IAP2 Canada Research Committee

Is your organization questioning the value of the work you do? Do you know how to demonstrate that your engagement work is providing ‘value for money’?

The concept of ‘value’ is shifting and, in the context of Environmental, Social and Governance (ESG), Stakeholder Capitalism, and our post-Covid world, becoming more broadly defined. Together with IAP2 researchers internationally, the IAP2 Canada Research Committee is initiating a project to clarify the new business case and Return on Investment (ROI) for participation.

This workshop invites conference attendees to learn more about and engage with peers to define ‘value’, explore ways in which value is created through P2 practice, and share stories from the field. The input gathered through facilitated discussions will inform this exciting multi-year international research project.

AFTERNOON - 60 minute sessions ||| 3:15 - 4:15 pm

 3:15 - 4:15 pm  Breaking Down Barriers to Bolster Youth Voices

Victoria Etchegary, City of St. John's

Getting young people engaged in the work of cities and towns is key to ensuring policies are progressive and our communities are sustainable today and for future generations.

Learn what the City of St. John’s did to better understand why youth were not engaging in civic matters and check out the easy to use tools they have employed to get youth more engaged in matters that impact them. You'll hear about the lessons learned along the way and how engagement staff simply can’t do it all on their own.

 3:15 - 4:15 pm  Pause and Pivot: Challenges & Lessons Learned from Alberta Health Services

Janine Sakatch, Alberta Health Services

Vicki Hall, Alberta Health Services

During the global pandemic, Alberta Health Services expanded engagement exponentially through virtual tools and social media. We saw a lot that made us smile. Cringe. Cry.

And oh, the lessons we learned!

We’ll share the challenges we faced; the experiences that stuck; and the lessons learned. We’ll discuss how we changed our approach - pivoting repeatedly. And we’ll collect experiences, lessons and strategies from participants. Finally, we’ll discuss how our collective learnings remain relevant and useful as we define a new normal – both for ourselves and engagement professionals, and for our audiences.

We will share real examples of interactions with the public and have some fun talking about some of the strange and puzzling ways Albertans showed up (yes, your camera is on!).

 3:15 - 4:15 pm   No One is Listening! Ottawa Trucker Occupation 2022

Mary E Moreland, Member, Canada’s Free Agent Program (GC) & IAP2 Licensed Trainer

Joseph Thornley, CEO, 76engage

Brenda Pichette, CEO, P2 Facilitators

In February 2022 a very large convoy of trucks descended on Ottawa, Canada’s capital to protest. Their demands: no more mandates, no masks, no proof of covid vaccination. Some protesters believed they could shut down the newly elected federal government. The truckers occupied the downtown core and stayed 3 weeks; there was lawlessness in the streets. The residents felt terrorized; businesses were forced to shut down. Police action was required to force them to disperse. Is this a symptom of a changing P2 landscape? When health mandates were issued there were no citizen consultations. Can P2 be effective? Are collaboration and connection an option? Talk about divide!

Join us for this interactive session to explore this case study and work together to generate approaches to this problem. What lessons could we learn?

 3:15 - 4:15 pm   Let’s Play - Creating Equitable Policies through Gamification

Alysia Osborne, City of Charlotte

The planning process for the Charlotte Future 2040 Comprehensive Plan faced two major challenges: 1) address the city’s history of racial and economic segregation which influenced its built environment and 2) engage the community during a global pandemic. Committed to conquering this challenge, the planning team incorporated gamification techniques into its engagement strategy including an online board game, virtual Tik Tok challenges and drive-in meetings. Join this session to learn more about Charlotte’s equitable engagement strategy and policy development process.