Learn about and apply deep understanding and insights into the people and communities involved in P2/engagement processes, in order to make the processes more meaningful and effective. This course provides an introduction to working with diversity, equity and inclusion in P2/engagement.
Course Objectives:
By the end of this course, participants will be able to:
Identify and apply an approach for understanding people and communities for P2/Engagement processes
Reflect on factors of cultural competence and cultural humility and assess your practice and approach against the factors to identify areas of strength and growth
Apply a variety of analysis and mapping tools to understand diversity
Apply a variety of analysis and mapping tools including values and perspectives mapping
Identify ways to increase access and centre equity by reducing barriers to participation
Reflect on how to build rapport, trust and relationships with people and communities and apply and assess approaches in a P2/engagement scenario
Assess and apply diversity and values mapping to planning and implementation of meaningful and effective P2/engagement across the Practice Framework
Target Audience:
Practitioners building their skills to contribute to meaningful P2/engagement processes
Practitioners who want to understand and apply aspects of equity, diversity and inclusion to their P2/engagement programs
Practitioners and allied professionals who are looking to build their skills in understanding who to engage in meaningful P2/engagement
Course Delivery:
Online and hosted by IAP2 Canada.
Prerequisite:
Fundamental in P2 and Engagement or any course from the previous foundations program.
Diversity, Equity, and Inclusion in P2/Engagement (Level 2)
Diversity, Equity and Inclusion (DEI) in P2/engagement is a Level 2 course which will enhance practitioners’ understanding of key DEI concepts and their relevance to P2/engagement.
The course will help participants identify power imbalances and other barriers to inclusive and equitable engagement. Participants will have the opportunity to develop an Equity Lens for P2/engagement which they can apply to the planning, design and implementation of P2/engagement processes
Course Objectives:
By the end of this course, participants will be able to:
Identify the impacts of exclusion and inequity on P2/engagement processes and decision making
Enhance understanding of the terms diversity, equity and inclusion relative to P2/engagement
Explore how individual biases and stereotypes become embedded in systems and lead to systemic discrimination and marginalisation
Critically reflect on how practitioner identities and social location might impact P2/engagement
Reflect on concepts of power, privilege and intersectionality and their relevance to designing and implementing P2/engagement
Identify strategies for decolonising P2/engagement
Develop and apply an Equity Lens for P2/engagement
Target Audience:
Participants working in P2/engagement who already have some basic experience and/or understanding of DEI
Level 2 practitioners, those:
leading the planning and implementation of P2/engagement processes.
managing teams and planning operations where there is some risk and complexity.
managing key relationships for the P2/engagement processes, be able to troubleshoot, fix problems and implement change in processes as they are needed.
working as a consultant in the sector leading the P2/engagement processes.
Course Delivery:
Online and hosted by IAP2 Canada.
Prerequisite:
Fundamental in P2 and Engagement or any course from the previous foundations program
Understanding Conflict in P2/Engagement (Level 1)
The aim of Conflict in Engagement is to help you understand, and more effectively manage, conflict dynamics.
Course Objectives:
Explore a range of approaches for responding to difficult situations and challenging behaviours
Practice ways to respond to difficult situations
Explore the five dimensions of engagement conflict and ways and tools to anticipate and/or mitigate factors that might give rise to conflict
Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process
Understand the role of power and influence in engagement practice
Understand and identify the cycle of escalation and the behaviours, attitudes and actions that are evident as conflict increases
Contribute to and/or apply strategies to de-escalate challenging situations
Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust
Learn approaches to work in challenging situations applying behaviours that build trust and credibility
Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner and how that is upheld in the process
Target Audience:
People facing conflict in their engagement practise
Course Delivery:
Online and hosted by IAP2 Canada.
Prerequisite:
Fundamental in P2 and Engagement or any course from IAP2 previous foundations program
Working with Conflict and High Emotion (Level 3)
The focus of this course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution is possible. Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to de-escalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.
Course Objectives:
Assess the state of conflict and emotion in the P2/engagement process and identify how to address it to create productive and constructive approaches
Work with the stages of conflict escalation and apply the concepts of de-escalation
Apply a variety of strategies to transform the conflict in P2/engagement practice
Identify the impact of high emotion and apply a range of approaches to de-escalate P2/engagement challenges
Identify how to reduce conflict in situations of misinformation and duelling facts
Apply the principles of story-telling to connect people to each other, increase understanding and reduce conflict
Learn from mistakes and understand the role of failure in P2/engagement processes
Identify and apply how to model integrity and behaviours that de-escalate conflict
Apply the strategies
Target Audience:
Intermediate level practitioners who are leading and managing P2/engagement processes with challenges, scope and scale
Intermediate to advanced practitioners looking for tools and strategies to apply to a polarized, charged P2/engagement environment
Practitioners with experience in P2/engagement processes where is conflict and/or high emotion
Course Delivery:
Online and hosted by IAP2 Canada.
Prerequisite:
Fundamental in P2 and Engagement or any course from IAP2 previous foundations program
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