Master practical skills to design, select, and deliver engagement methods that create meaningful participation. This Level 2 course introduces 60+ participation and engagement methods with hands-on practice in real-world applications.
Selecting the wrong method can undermine an entire engagement process. This course teaches you how to make the right choices for your context and achieve meaningful participation.
Match methods to context, purpose, and audience for maximum relevance and impact
Combine methods to create an effective sequence that builds momentum and trust
Use communication tools that build trust, clarity, and inclusive participation
Adapt methods for inclusion, diversity, and equity to reach all voices and perspectives
What You'll Learn
Practical Skills and Tools
60+ Methods Mastery
Gain knowledge of over 60 engagement methods and understand their applications in different contexts
Method Design Framework
Learn the four steps of method design: selection, design, delivery, and evaluation
Question Design Skills
Improve your ability to develop clear, purposeful questions that drive meaningful dialogue
Face-to-Face & Digital Methods
Explore both traditional and digital participation methods for flexible engagement delivery
Facilitation Confidence
Build confidence in hosting, managing, and facilitating group conversations and processes
Evaluation & Measurement
Learn how to evaluate engagement effectiveness and measure success against your objectives
Who Is This Course For
Engagement Professionals and Practitioners
This Level 2 course is designed for professionals building practical skills to design and apply engagement methods effectively.
Staff & Managers
Staff who manage or support public participation and want a stronger, more practical toolkit of methods
Engagement Professionals
Professionals seeking practical skills to design and apply methods effectively in their work
Pathway Practitioners
People who have completed Level 1 training (such as Fundamentals) and are advancing in the Global Learning Pathway
Team-Based Implementers
Practitioners who are part of a team implementing engagement processes and want to deepen their method skills
Expected Outcomes
Skills You'll Develop
By the end of the course, you will have the knowledge and confidence to design, select, and deliver effective engagement methods.
1
Identify and apply a wide range of participation and engagement methods
2
Select methods that align with purpose, influence level, and context
3
Research, design, and test both online and in-person methods effectively
4
Develop clear rational and experiential aims for engagement
5
Design strong questions and effective conversation flows
6
Combine methods in an effective sequence to build momentum
7
Apply diversity and inclusion principles in method design
8
Identify data management and evaluation needs for your methods
9
Deliver methods using clear, effective, and inclusive communication
10
Evaluate method effectiveness and measure success against engagement goals
Ready to Build Your Methods Toolkit?
Register for an upcoming session today. We offer online, virtual, and in-person options across Canada. This is a practical, hands-on course with real-world application.