Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

Fundamentals of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Our Licensed Trainers:

Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 14 hour, trainer-led Delaney Virtual Academy. Zoom, Miro, and a digital course workbook are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three and a half-hour sessions over four consecutive days. A course certificate is provided upon completion. Each daily session runs 9:30 a.m. – 1:00 p.m. Pacific Time; 12:30 p.m. – 4:00 p.m. Eastern Time.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/ 

Evaluating Risk in Public Participation and Engagement

Every P2/engagement process carries inherent risks, whether in the planning, implementation, or decision-making phases. From the earliest planning stages to implementation and beyond, risks can arise from people dynamics, change impacts, and engagement processes.

Join us for an insightful session where we’ll explore how to identify, assess, and manage risks for an engagement initiative. We’ll focus on four key risk areas and share practical strategies to ensure your consultations are appropriately scaled to the complexity of the issue at hand.

In this webinar, you’ll gain:

Whether you're designing a new engagement process or refining an existing one, this session will equip you with tools to build trust, foster understanding, and support stakeholders through change.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Tracey Sexton is the Manager of Engagement at the BC Financial Services Authority. With over 20 years of experience spanning financial services, banking, mining, and tourism, she is a strategic communications and engagement leader who guides consultations for British Columbia’s financial services sector regulator. Tracey holds a Master of Arts in Professional Communication, as well as certifications in Project Management, Public Participation (IAP2 Canada), and Advanced Facilitation. She is passionate about fostering meaningful engagement that leads to better, more inclusive decision-making. Her work focuses on building understanding, trust, and stronger consumer protection.

LinkedIn 

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 35 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

Dates:

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of Public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Shawn Bravender (CP3) is especially grateful to be one of Canada’s trendsetting Certified Public Participation Professionals and is proud to hold the CP3 designation. With over 24 years of experience, Shawn's approach is through mindful community engagement design and implementation, strategic communication, expert facilitation and sound advice. Throughout his career, Shawn has been privileged to work with exceptional P2 professionals and contribute to meaningful engagement outcomes for effective decision making throughout Alberta and across Canada. From Regional Planning to neighbourhood street design and from explosive open houses with over 1,500 “passionate” attendees to strategic interviews, Shawn loves to help the public, Indigenous communities and stakeholder groups face challenges, overcome obstacles, and ultimately grow!

With experience in leading teams and planning engagement projects from the high-level to the fine grained, Shawn understands a project needs a strong technical foundation as well as community support to succeed. Much of his work has included dealing with emotional dysregulation and outrage. As a skilled facilitator and an engaging public speaker, Shawn’s well-rounded approach and ability combines communications, planning, and engineering with community engagement that instils confidence in clients and results in successful projects.

Join us virtually for the IAP2 Canada Annual General Meeting! Hear about the achievements of your association over the last year and how we supported the P2 profession.

• 3:00 PM to 4:00 PM Eastern Time
• 12:00 PM to 1:00 PM Pacific Time

Add This to your Calendar

Draft Agenda:

• Call to Order & Quorum

• Land Acknowledgment

• Adoption of Agenda (Motion)

• 2025 AGM Minutes (Motion to approve)

• Report (Motion to receive)

• Treasurer's Report (Motion to receive)

• Presentation to the 2026-29 Board of Directors

• New Business

• Questions

• Adjournment

=============================================================

Joignez-vous à nous pour l’assemblée générale annuelle de l’AIP2 Canada! Découvrez les réalisations de votre association au cours de l'année écoulée et la manière dont nous avons soutenu la profession de P2.

• 15h à 16h heure de l'Est
• 12h à 13h heure du Pacifique

Ajoutez ceci à votre calendrier

Ordre du jour provisoire :

• Appel à l'ordre et constatation du quorum
• Reconnaissance territoriale
• Adoption de l'ordre du jour (motion)
• Adoption du procès-verbal de l'AGA 2025 (motion d'approbation)
• Rapport de la présidente (motion portant présentation du rapport)
• Rapport du trésorier (motion portant présentation du rapport)
• Présentation du conseil d'administration 2026-29
• Nouvelles affaires
• Questions
• Levée de l'assemblée

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

Online -Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Our Licensed Trainer:

Jennifer Beyer (she/her) has spent over two decades working on and thinking about community development and public and stakeholder engagement practices, approaches, and mental models. She believes we can tackle the challenges communities are facing through transformed policy development and community service delivery informed by real dialogue with citizens, especially equity-owed people, and true allyship with Indigenous Peoples.

Jen has designed and facilitated dialogues and decision-making at local, provincial, and national levels with nonprofit, public, and private groups. Topics she has worked on range from enhancing equity and inclusion in policing forces in Alberta and fire fighting forces across Canada, to addressing climate change and species at risk in Alberta, to changing nonprofit funding systems, to improving Justice systems for Indigenous people.

Andrea Winkler is an accomplished public engagement professional with 15 years experience working with government, private and not-for-profit sectors across Canada. She has great appreciation for organizations that involve the public in decisions that will impact them and finds it incredibly meaningful to support their work.

She has worked with communities and stakeholder groups on a broad range of projects, including designing a new wastewater treatment plant, developing liquid waste regulations, and pedestrianizing a busy street in downtown Vancouver.

She has built the capacity of local governments to conduct meaningful public engagement through training, establishing corporate policies, creating engagement process guides, and coaching engagement teams.

Andrea is based in the Comox Valley, in BC, where she can be close to the water and mountains.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Prerequisite:

There is no prerequisite.

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

Cost:

$395.00 + applicable tax

Our Licensed Trainers:

Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement.

Register Now!

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses:

1. Fundamentals of Public Participation & Engagement (7 hours)

This course focuses on understanding and applying the practices of meaningful and effective public participation. The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

2. Designing Public Participation & Engagement (14 hours)

In this module, practitioners have the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

3. Applying Methods (14 hours)

The focus of this course is on exploring a variety of methods used in implementing public participation and engagement. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training program delivered externally by an IAP2 licensed trainer.

Dates

July 13-14 - July 16, 17, 20 - July 21, 23, 24

Prerequisite:

There is no prerequisite.

Cost:

$1,750.00 + tax

Our Licensed Trainer:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Prerequisite:

There is no prerequisite.

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by IAP2 licensed trainers.

Cost:

$350.00 + applicable tax

Our Trainers:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of Public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Mary Moreland has been a bilingual trainer for IAP2’s certificate courses since 2005. A former career public servant with Canada’s federal government, she has more than 20 years of experience contributing to national initiatives such as the creation of the Canadian Biotechnology Advisory Committee; the National Innovation and Learning Engagement Strategy; and coordinating outreach activities at the UN Climate Change Conference in Montreal.

Important to Mary’s evolving public participation practice has been adapting Design Thinking engagement methods to regulatory, program and policy projects, with a particular emphasis on how to improve the delivery of services to Canadians, residents, or industry. To cap off this introduction, an important part of IAP2’s training for Mary is the opportunity to learn from participants as they share their experiences or reflect on how they might improve their engagements from what they are learning from their IAP2 courses and from their peers.

The focus of this course is about introducing a model for identifying complexity in engagement and a framework for strategies to manage complexity more effectively over time.

Register Now!

Course Objectives:

• Demonstrate an understanding of the drivers of complexity and complex theory
• Describe the characteristics of complexity within an engagement process
• Identify the key sources of complexity for an engagement process
• Identify and apply a range of strategies for dealing with complex engagement
• Demonstrate critical thinking in choosing strategies that are purposeful, context-appropriate, responsive and iterative, and which meet the Core Values
• Demonstrate an ability to build robust engagement strategies
• Design an engagement plan which describes how strategies are used and when
• Complete a risk management analysis
• Map how complexity may change across a project or an organisation over time

Target Audience:

• Participants who have completed a pre-requisite course from the IAP2 Way
• Participants should be Level 3 practitioners with a minimum of 5 years of experience in:
• • leading the planning and implementation of P2/engagement processes.
  • managing teams and planning operations where there is some risk and complexity.
  • managing key relationships for the P2/engagement processes, be able to troubleshoot, fix problems and implement change in processes as they are needed.
  • Working as a consultant in the sector leading the P2/engagement processes across a range of contexts and sectors

Course Delivery:

This is an IAP2 Canada training course delivered externally by IAP2 licensed trainers.

Prerequisite:

Fundamentals of P2 and Engagement, the IAP2 Ways in Challenging Contexts, or any course from the previous foundations' program.

Cost:

$499 

Licensed Trainers:

Steph Roy McCallum 

is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach. She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Dates:

July 16, 17, 20

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by an IAP2 licensed trainer.

Cost:

$750.00 + applicable tax

Our Licensed Trainers:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

Fundamentals of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Our Licensed Trainers:

Tracey Ehl works with clients and communities locally and globally to explore ideas, opportunities and issues. She approaches public participation as a people centred, learning and capacity building opportunity for positive and transformative change. Tracey has over two decades of professional experience in facilitation, public and community engagement, environmental communications and environmental and strategic planning. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development. Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the interested and affected publics, while effectively managing resource limitations, competing agendas and influences beyond the project. Tracey is a small business owner, and an active volunteer, who loves meeting new people and experiencing new places.

Patricia Quinn-Nichols is a seasoned professional with over 20 years of experience (16 yrs in municipal government) leading or supporting diverse community-focused initiatives. Known for her ability to navigate complexity and align diverse stakeholder interests, Patricia consistently delivers results on high-profile projects with defined timelines. Her values-driven leadership is rooted in integrity, inclusiveness, and collaboration. Patricia’s deep understanding of the significance of meaningful engagement and the critical role people play in shaping decisions, actions, and outcomes has been central to her success in achieving positive, lasting results.

Patricia has collaborated with organizations on projects that have garnered both national and international acclaim, including receiving the IAP2 Canada 2014 Organization of the Year Award and the IAF Platinum Facilitation Impact Award. Working in both municipal government and consulting, she has spearheaded significant initiatives in engagement, facilitation, project management, change management, organizational transformation, and strategy and policy review and development.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Dates:

July 21, 23, 24

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by IAP2 licensed trainers.

Prerequisite:

Fundamentals of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$750.00 + applicable tax

Our Licensed Trainers:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Designing P2 and Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by an IAP2 licensed trainer.

Cost:

$750.00 + applicable tax

Our Licensed Trainers:

Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a seven-hour, trainer-led Engage Delaney virtual course. Zoom, Miro, and a digital course workbook and are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three and a half-hour sessions over two consecutive days. A course certificate is provided upon completion. Each daily session runs 9:30 a.m. – 1:00 p.m. Pacific Time; 12:30 p.m. – 4:00 p.m. Eastern Time.

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

Webinar: Collaboration in Action: Austin’s Equity-Based Preservation Plan

The City of Austin’s new Equity-Based Preservation Plan was authored by a 26-member community working group with input from thousands of Austinites. Join City staff to learn about collaborative engagement strategies—and lessons learned—in the Plan’s development and early implementation. The Plan won the Project of the Year and General Project awards from IAP2 USA in 2025.

Presenter: Cara Bertron, Program Manager II, and Annie Flom, Senior Planner | City of Austin

Cara Bertron works to shape more equitable places through community and cultural preservation. She currently manages policy, programs, and outreach for the Historic Preservation Office in Austin, Texas, after facilitating the development of the City’s award-winning Equity-Based Preservation Plan. Cara’s work has been recognized by the National Trust for Historic Preservation, the National Alliance of Preservation Commissions, Preservation Action, Next City, and IAP2.

Annie Flom is a senior planner at the City of Austin’s Historic Preservation Office. Originally from Chicago, Annie earned her Bachelor of Arts degree in art history from Wesleyan University and earned her Master of Science degree from UT Austin’s Community and Regional Planning program. Her experience includes project management, community engagement, content creation, and research work, and is currently working to implement the Equity-Based Preservation Plan in her role at the City of Austin.

Time Zones

• 01:00 pm - 02:00 pm Eastern
• 12:00 pm - 01:00 pm Central
• 11:00 pm - 12:00 pm Mountain
• 10:00 am - 11:00 am Pacific

**This is webinar is sponsored by Social Pinpoint **

Beyond ‘Who Came?’: How One Simple Lens Revealed Who We Weren’t Hearing

Using social vulnerability to design engagement that enables—not just invites.

Across most municipalities, engagement often reflects who can participate—not necessarily those most affected by the decision. Edmonton wanted to deepen its practice by designing proactively for residents whose circumstances may limit their capacity to demand a service, adapt to change, or participate at all. This concept of social vulnerability—the lived conditions that shape a person’s ability to engage—is now reshaping how the City approaches public participation.

This webinar explores how Edmonton is integrating a social vulnerability lens into engagement planning—an approach that moves beyond generic outreach to understand where participation barriers may be higher and why. By adapting a version of the Social Vulnerability Index (SVI)—originally developed for disaster response—the City began using data to anticipate barriers before engagement begins. This aligns with Edmonton’s Public Engagement Policy (C593D), which calls for equity-based, data-driven, proactive, and continuously improving engagement.

Rather than offering a step-by-step formula, the session shares the mindset behind the work: how a simple data lens can illuminate who is most affected, guide decisions about where to show up, and support more intentional, meaningful participation.

Through examples from the Public Washroom Strategy, Community Sandbox Program, and Sidewalk Maintenance Strategy, participants will see how vulnerability mapping revealed patterns that traditional engagement alone could not—and how it strengthens values-based, impact-oriented decision-making across the organization.

This webinar is for practitioners seeking engagement that does more than invite—it enables.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Maral Hamayeli is a Senior Public Engagement Advisor with the City of Edmonton, bringing over ten years of international and Canadian experience in participatory planning and digital engagement. She holds an MA in Digital Humanities from the University of Alberta and focuses on equity-driven, trauma-informed, and data-informed practices. Maral supports major City initiatives and helps strengthen organizational engagement capacity across the public service.

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 35 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

Dates:

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of Public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Kim Hyshka, CP3 is a trailblazer in high-stakes, high-impact engagement and communication and the powerhouse behind Dialogue Partners, a boutique public engagement consultancy. She doesn’t just facilitate conversations—she transforms them. With a deep passion for navigating complexity, Kim helps organizations, teams, communities, and leaders push beyond the status quo to create real, lasting change. Her expertise has shaped multi-million-dollar projects, influenced policy, and brought diverse voices to the table in meaningful ways.

As a speaker, trainer, and facilitator, Kim brings the principles of engagement and dialogue to life, inspiring participants to embrace bold, intentional conversations that matter. Whether tackling polarizing issues, navigating deep distrust or equipping leaders with the communication tools to strengthen relationships, Kim leaves participants energized, empowered, and ready to engage in dialogue that moves us (and our projects) forward.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Cancellation and Refund Policy

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

Online -Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Our Licensed Trainer:

Tracey Ehl works with clients and communities locally and globally to explore ideas, opportunities and issues. She approaches public participation as a people centred, learning and capacity building opportunity for positive and transformative change. Tracey has over two decades of professional experience in facilitation, public and community engagement, environmental communications and environmental and strategic planning. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development. Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the interested and affected publics, while effectively managing resource limitations, competing agendas and influences beyond the project. Tracey is a small business owner, and an active volunteer, who loves meeting new people and experiencing new places.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a seven-hour, trainer-led Engage Delaney virtual course. Zoom, Miro, and a digital course workbook and are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three and a half-hour sessions over two consecutive days. A course certificate is provided upon completion. Each daily session runs 9:30 a.m. – 1:00 p.m. Pacific Time; 12:30 p.m. – 4:00 p.m. Eastern Time.

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney, CP3 is a seasoned engagement and communications leader with more than 25 years of experience working across government, private, and not-for-profit sectors. She has led and provided strategic oversight for more than 100 complex public participation and communications projects across Canada, often in high-stakes and multi-party contexts. Prior to her current role, Jessica held senior communications positions with the Resort Municipality of Whistler and the District of West Vancouver. Her practice spans public participation, facilitation, strategic communications, change management, and organizational learning, with particular depth in municipal governance, housing, and Indigenous engagement.  

Jessica brings a strong learning and coaching lens to her work, supported by formal training in organizational coaching, Indigenous cultural safety, and First Nations information governance. Known for her collaborative and practical facilitation style, she works closely with staff, elected officials, interested and impacted parties, and Indigenous communities to navigate complexity, build shared understanding, and support informed decision-making. She is a Certified Public Participation Professional (CP3), a licensed IAP2 trainer, a Certified Professional Facilitator (CPF) through the International Association for Facilitation (IAF), and a Certified Organizational Coach (COC) through UBC.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online and hosted by IAP2 Canada.

Course Dates:

September 9,15,22,29

Prerequisite:

There is no prerequisite.

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by IAP2 licensed trainers.

Cost:

$350.00 + applicable tax

Our Licensed Trainers:

Patricia Quinn-Nichols is a seasoned professional with over 20 years of experience (16 yrs in municipal government) leading or supporting diverse community-focused initiatives. Known for her ability to navigate complexity and align diverse stakeholder interests, Patricia consistently delivers results on high-profile projects with defined timelines. Her values-driven leadership is rooted in integrity, inclusiveness, and collaboration. Patricia’s deep understanding of the significance of meaningful engagement and the critical role people play in shaping decisions, actions, and outcomes has been central to her success in achieving positive, lasting results.

Patricia has collaborated with organizations on projects that have garnered both national and international acclaim, including receiving the IAP2 Canada 2014 Organization of the Year Award and the IAF Platinum Facilitation Impact Award. Working in both municipal government and consulting, she has spearheaded significant initiatives in engagement, facilitation, project management, change management, organizational transformation, and strategy and policy review and development.

IAP2 Canada is proud to present our latest training offer, “Nothing about us, without us”, an Indigenous Awareness Training designed by Indigenous professionals, knowledge keepers, elders, and community members. This training focuses on the concept of colonialism being a shared experience and how this impacts the indigenous world & Canadian society today. Learning about this concept through both historic & contemporary means, led by indigenous voices, provides the learner with opportunities to strategize & contemplate equity in our modern society. This training strives to answer the question, when it comes to the Indigenous story, where do we go from here?

The program is designed for professionals whose roles involve engagement, decision-making, service delivery, planning, policy development, or relationship-building with Indigenous Peoples and communities. While this training does not make participants experts, it builds the awareness and responsibility necessary to engage appropriately, recognize limitations, and understand when deeper relationship-building, consultation, or Indigenous-led processes are required.

The intent of this training is educational, reflective, and relational. It encourages participants to broaden awareness, deepen understanding, and reflect on how their roles, organizations, and systems intersect with Indigenous realities. 

Lock in your early bird rate before July 16, 2026!

Course Objectives: 

• Historical Knowledge: Recall and understand key historical events, including the Indian Act, treaties, and the residential school legacy.
• Cultural Awareness: Gain insight into diverse Indigenous worldviews, traditions, and values.
• Contextual Understanding: Recognize the impact of government policies of assimilation and the resulting social, economic, and political challenges.
• Reconciliation & Accountability: Learn to identify personal and systemic biases, myths, and assumptions.
• Colonialism: Understanding how colonialism and colonial thinking came about and how it impacts our world today
• Shared Experience: Creating an understanding of how the history of colonialism affects both Indigenous and Canadians both today and historically
• Effective Engagement: Develop strategies for respectful engagement, partnership, and communication with Indigenous communities.
• Professional Application: Apply knowledge to workplace contexts, Indigenous engagement, professional growth
• Ongoing Learning: Identify opportunities for continued personal and professional development in Indigenous relations.

Target Audience: 

Professionals who want to know more about indigenous ways of knowing, the Indigenous story and colonialism as a shared experience in a safe environment.

Course Delivery:

Online and hosted by IAP2 Canada. Cancellation and Refund Policy

Our Trainers:

Judy Carlick Pearson is an Indigenous Awareness facilitator, community leader, and communications professional with over a decade of experience working across Indigenous engagement, community development, and cross-cultural collaboration. She brings a thoughtful and relationship-centered approach to her work, grounded in respect, lived experience, and a deep understanding of the importance of meaningful dialogue and connection.

With a background in communications and interdisciplinary studies from Royal Roads University, Judy has supported Indigenous organizations, businesses, and communities through facilitation, public engagement, mentorship, and leadership roles. Her experience includes working within Indigenous-led organizations, supporting community initiatives, and helping create spaces for respectful learning and understanding.

Judy’s facilitation style encourages reflection, curiosity, and open conversation. She is passionate about helping participants build stronger awareness of Indigenous histories, perspectives, and contemporary realities while fostering culturally safe and respectful environments for learning.

Deeply connected to the land and ocean of the Northwest Coast, Judy’s work is guided by values of integrity, reciprocity, and community care.

Cody Lookinghorse is a Motivational speaker, Educator & activist from the Cheyenne River of South Dakota traditional Lakota & Mohawk singer. His father is chief Arvol LookingHorse and gets his teachings from the great Sioux nation and his Mohawk mother is Dr Dawn Martin-Hill the first indigenous women in Canada to get a PHD in indigenous studies He has studied Geology and sustainability with Fanshawe college, his hobbies include modeling and acting and attending ceremonies to his native homelands in South Dakota and Ontario.