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Calendar of Events

Upcoming Events & Training

To register for an event, simply click on the event name. If online registration is available, click on the "Register" link. 

If online registration is not available please download the registration form and fax or mail it to the appropriate location. Please note that the majority of our courses are handled by independent consultants and inquiries should be sent directly to them.

For a list of all international IAP2 event opportunities, please visit their website.

    • 21 Feb 2023
    • 12:30 PM
    • 23 Feb 2023
    • 2:30 PM

    Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
    Learn more

    The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

    Register Now!


    Course Objectives: 

    By the end of this course, participants will be able to: 

    • Define public participation and engagement and related terms and what makes it unique
    • Identify what makes public participation and engagement meaningful 
    • Reflect on the benefits, risks and myths related to public participation and engagement
    • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
    • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
    • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
    • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
    • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
    • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
    • Apply the IAP2 spectrum to public participation and engagement situations and practice 
    • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

    Target Audience: 

    • New practitioners beginning their journey in engagement 
    • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

    Course Format:

    This is a six-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook used for exercises and provided at completion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are three, two-hour sessions over three consecutive days. Each daily session runs 9:30 – 11:30 a.m. Pacific Time; 12:30 – 2:30 p.m. Eastern Time.

    Prerequisite:

    There is no prerequisite.

    Cost:

    $395.00 + applicable tax

    Register Now!


    Our Licensed Trainers:

    Jessica Delaney, CP3

    Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

    She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

    Richard Delaney

    Richard Delaney has been a public participation practitioner for almost 35 years – initially in the Government of Ontario and the Government of Canada as a public servant, working on environmental, transportation and defence files, and then as a consultant. Richard founded Delaney + Associates (D+A) in 1996; since that time, he has led, designed, planned and undertaken +400 stakeholder and public engagement projects, specializing in the areas of health, environment, transportation and education. Richard is known for his expertise in supporting science-based regulatory, policy and program decisions. He developed training related to managing advisory groups for the federal government and business, including an approach to ongoing public and stakeholder advisory services that is highly regarded. He has a reputation for bringing calm to complex engagements filled with high emotion.

    Learn more at http://www.rmdelaney.com/

     
    • 22 Feb 2023
    • 11:00 AM - 12:30 PM (PST)
    • Online
    Register

    Improving digital usability for people with disabilities is critical for inclusion, and provides a better user experience for everyone.

    Learn what it looks like to apply an accessibility-first mindset in digital P2. Participants will leave with actionable tips to make accessibility improvements right away.



    About Your Presenter

    Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision makers. She has about 20-years international leadership experience in designing, facilitating, managing and evaluating complex civic engagement efforts. 

    Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program and the Justice Institute of BC’s Centre for Leadership. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large scale engagement and more. 

    For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.



    • 07 Mar 2023
    • 12:30 PM
    • 09 Mar 2023
    • 2:30 PM

    Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
    Learn more

    The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

    Register Now!


    Course Objectives: 

    By the end of this course, participants will be able to: 

    • Define public participation and engagement and related terms and what makes it unique
    • Identify what makes public participation and engagement meaningful 
    • Reflect on the benefits, risks and myths related to public participation and engagement
    • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
    • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
    • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
    • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
    • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
    • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
    • Apply the IAP2 spectrum to public participation and engagement situations and practice 
    • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

    Target Audience: 

    • New practitioners beginning their journey in engagement 
    • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

    Course Format:

    This is a six-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook used for exercises and provided at completion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are three, two-hour sessions over three consecutive days. Each daily session runs 9:30 – 11:30 a.m. Pacific Time; 12:30 – 2:30 p.m. Eastern Time.

    Prerequisite:

    There is no prerequisite.

    Cost:

    $395.00 + applicable tax

    Register Now!


    Our Licensed Trainers:

    Jessica Delaney, CP3

    Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

    She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

    Richard Delaney

    Richard Delaney has been a public participation practitioner for almost 35 years – initially in the Government of Ontario and the Government of Canada as a public servant, working on environmental, transportation and defence files, and then as a consultant. Richard founded Delaney + Associates (D+A) in 1996; since that time, he has led, designed, planned and undertaken +400 stakeholder and public engagement projects, specializing in the areas of health, environment, transportation and education. Richard is known for his expertise in supporting science-based regulatory, policy and program decisions. He developed training related to managing advisory groups for the federal government and business, including an approach to ongoing public and stakeholder advisory services that is highly regarded. He has a reputation for bringing calm to complex engagements filled with high emotion.

    Learn more at http://www.rmdelaney.com/

     
    • 13 Mar 2023
    • 12:30 PM
    • 16 Mar 2023
    • 3:30 PM

    Fundamentals of P2 and Engagement is the level 1 prerequisite for this course. Learn more

    Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

    Register Now!


    Course Objectives: 

    By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

    • Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
    • Conduct detailed stakeholder analysis, community mapping and equity analysis
    • Identify appropriate roles and levels of influence for key players
    • Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
    • Identify relevant profiles of engagement
    • Conduct a detailed risk/opportunities analysis
    • Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
    • Identify key roles for senior leaders and decision makers
    • Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
    • Embed digital strategies, platforms, and methods as part of the plan and process
    • Develop an evaluation framework to suit the scenario
    • Identify key roles and resources needed to implement the P2/engagement plan
    • Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
    • Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

    Target Audience: 

    • Practitioners who are leading the planning and implementation of public participation and engagement practice processes
    • Participants who will be involved in the design and planning of public participation and engagement practice processes

    Course Format:

    This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course end) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time.

    Prerequisite:

    Fundamentals of P2 and Engagement is a prerequisite for this course. 

    Learn more

    Cost:

    $795.00 + applicable tax

    Register Now!


    Our Licensed Trainers:


    Jessica Delaney, CP3

    Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

    She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

    Richard Delaney

    Richard Delaney has been a public participation practitioner for almost 35 years – initially in the Government of Ontario and the Government of Canada as a public servant, working on environmental, transportation and defence files, and then as a consultant. Richard founded Delaney + Associates (D+A) in 1996; since that time, he has led, designed, planned and undertaken +400 stakeholder and public engagement projects, specializing in the areas of health, environment, transportation and education. Richard is known for his expertise in supporting science-based regulatory, policy and program decisions. He developed training related to managing advisory groups for the federal government and business, including an approach to ongoing public and stakeholder advisory services that is highly regarded. He has a reputation for bringing calm to complex engagements filled with high emotion.

    Learn more at http://www.rmdelaney.com/

     
    • 29 Mar 2023
    • 11:00 AM - 12:30 PM (PDT)
    • Online
    Register

    Is social media improving your public participation efforts?

    Learn how other engagement practitioners are measuring how social media impacts who’s involved, what input is being shared, and where public participation is happening. You'll also hear about tools to help manage roles and responses when using social media for P2.



    About Your Presenter

    Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision makers. She has about 20-years international leadership experience in designing, facilitating, managing and evaluating complex civic engagement efforts. 

    Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program and the Justice Institute of BC’s Centre for Leadership. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large scale engagement and more. 

    For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.



    • 11 Apr 2023
    • 12:30 PM
    • 14 Apr 2023
    • 3:30 PM

    Fundamental of P2 and Engagement is a prerequisite for this course. 
    Learn more

    Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

    Register Now!


    Course Objectives: 

    By the end of this course, participants will be able to:

    • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
    • Research, design and test a face to face and/or online method using a range of tools and resources
    • Apply the four steps of designing a method to incorporate the eight key components of method design
    • Develop rational and experiential aims
    • Design an appropriate format
    • Design questions and process
    • Develop appropriate communications
    • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
    • Incorporate inclusivity and diversity principles
    • Identify data management needs, evaluation points and measures
    • Identify resources required
    • Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
    • Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
    • Identify principles for monitoring online activity
    • Test the design by running elements of the method and submitting for peer review using a checklist
    • Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
    • Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

    Target Audience: 

    • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

    Course Format:

    This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

    Prerequisite:

    Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

    Learn more

    Cost:

    $795.00 + applicable tax

    Register Now!


    Our Licensed Trainers:


    Jessica Delaney, CP3

    Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

    She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

    Richard Delaney

    Richard Delaney has been a public participation practitioner for almost 35 years – initially in the Government of Ontario and the Government of Canada as a public servant, working on environmental, transportation and defence files, and then as a consultant. Richard founded Delaney + Associates (D+A) in 1996; since that time, he has led, designed, planned and undertaken +400 stakeholder and public engagement projects, specializing in the areas of health, environment, transportation and education. Richard is known for his expertise in supporting science-based regulatory, policy and program decisions. He developed training related to managing advisory groups for the federal government and business, including an approach to ongoing public and stakeholder advisory services that is highly regarded. He has a reputation for bringing calm to complex engagements filled with high emotion.

    Learn more at http://www.rmdelaney.com/

     
    • 26 Apr 2023
    • 11:00 AM - 12:30 PM (PDT)
    • Online
    Register

    "Zoom fatigue" is real. Fortunately, there are video meeting tools expressly built to address technology overload and low energy among participants. In the last of our Digital Discovery Workshops for this season, here's a chance to experience virtual meeting environments designed for interaction, and explore how they differ from the generalist platforms that so many of us use.


    About your presenter

    Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision makers. She has about 20-years international leadership experience in designing, facilitating, managing and evaluating complex civic engagement efforts. 

    Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program and the Justice Institute of BC’s Center for Leadership. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large scale engagement and more. 

    For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.


    • 31 May 2023
    • 11:00 AM - 12:30 PM (PDT)
    • Online
    Register

    The popular Digital Discovery Workshop Series concludes with a look at the way Facebook can be used in Public Participation. With interactive posts, live streaming, advertising, videos, and more - Facebook has a lot of potential to support public participation, but it is hard to do it well. Learn from power users about how to get your engagement content seen by your desired participants. Hear about innovative approaches and learn how to measure your impact.

    About your presenter:

    Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision makers. She has about 20-years international leadership experience in designing, facilitating, managing and evaluating complex civic engagement efforts. 


    Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program and the Justice Institute of BC’s Center for Leadership. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large scale engagement and more. 


    For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.


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