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Upcoming Events & Training

To register for an event, simply click on the event name. If online registration is available, click on the "Register" link. 

If online registration is not available please download the registration form and fax or mail it to the appropriate location. Please note that the majority of our courses are handled by independent consultants and inquiries should be sent directly to them.

For a list of all international IAP2 event opportunities, please visit their website.

    • 05 Feb 2024
    • 12:30 PM
    • 29 Feb 2024
    • 3:30 PM
    • Online
    • 11

    Remise groupée et remise pour inscription anticipée disponible pour ce forfait !

    Basé sur le parcours d'apprentissage mondial reconnu internationalement par l'AIP2, ce programme de certificat de développement professionnel s'appuie sur les fondements de la formation à la participation publique et sur les meilleures pratiques du monde entier pour offrir aux participants environ 30 heures de formation efficace en participation publique.

    Le Certificat en participation publique (P2) de l'AIP2 Canada pour les participants débutants (niveau 1) se compose de 3 cours de base :

    Note: Les membres doivent être connectés pour accéder aux tarifs membres.

    Principes fondamentaux de la participation publique (2 sessions)

    • 05 février 2024, 12 h 30 - 15 h 30 (HE)
    • 06 février 2024, 12 h 30 - 15 h 30 (HE)
       

      Planifier la participation et la mobilisation publique (4 sessions)

      • 20 février 2024, 12 h 30 - 15 h 30 (HE)
      • 21 février 2024, 12 h 30 - 15 h 30 (HE)
      • 22 février 2024, 12 h 30 - 15 h 30 (HE)
      • 23 février 2024, 12 h 30 - 15 h 30 (HE)
      • 26 février 2024, 12 h 30 - 15 h 30 (HE)
      • 27 février 2024, 12 h 30 - 15 h 30 (HE)
      • 28 février 2024, 12 h 30 - 15 h 30 (HE)
      • 29 février 2024, 12 h 30 - 15 h 30 (HE)
      À la réussite du Certificat en participation publique, les participants reçoivent un "Certificat de réalisation" pour reconnaître leur réussite et attester de leurs heures de formation.


      Politique d'annulation et de remboursement

      Pour en savoir plus sur le Certificat en Participation Publique de l'IAP2 Canada

      • 21 Feb 2024
      • 12:30 PM
      • 07 Mar 2024
      • 3:30 PM
      • Online
      • 3
      Register

      Bundle Discount & Early Bird Discount Available for this Package!

      Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

      IAP2 Canada's Certificate in Public Participation (P2) for intermediate (Level 2) participants consists of 3 core courses, hosted by IAP2 Canada:

      Note: Members must be logged in to access member pricing

      IAP2 Way in Challenging Contexts (2 sessions)

      • 21 Feb 2024, 12:30 PM - 3:30 PM (EDT)
      • 22 Feb 2024, 12:30 PM - 3:30 PM (EDT)
         

        Designing Public Participation & Engagement (4 sessions)

        • 26 Feb 2024, 1:30 PM 4:30 PM (EDT)
        • 27 Feb 2024, 1:30 PM 4:30 PM (EDT)
        • 28 Feb 2024, 1:30 PM 4:30 PM (EDT)
        • 29 Feb 2024, 1:30 PM 4:30 PM (EDT)

              
        Applying Methods (4 sessions)

        • 04 March 2024, 12:30 PM - 3:30 PM (EDT)
        • 05 March 2024, 12:30 PM - 3:30 PM (EDT)
        • 06 March 2024, 12:30 PM - 3:30 PM (EDT)
        • 07 March 2024, 12:30 PM - 3:30 PM (EDT)

        Upon successful completion of the Certificate in Public Participation, participants receive a "Certificate of Completion" to acknowledge their accomplishment and verify their training hours.

        Cancellation and Refund Policy

        Learn more about the IAP2 Canada's Certificate in Public Participation

        • 26 Feb 2024
        • 12:30 PM
        • 29 Feb 2024
        • 3:30 PM

        Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

        Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

        Bundle Discount Available!

        Register Now!


        Course Objectives: 

        By the end of this course, participants will be able to:

        • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
        • Research, design and test a face to face and/or online method using a range of tools and resources
        • Apply the four steps of designing a method to incorporate the eight key components of method design
        • Develop rational and experiential aims
        • Design an appropriate format
        • Design questions and process
        • Develop appropriate communications
        • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
        • Incorporate inclusivity and diversity principles
        • Identify data management needs, evaluation points and measures
        • Identify resources required
        • Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
        • Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
        • Identify principles for monitoring online activity
        • Test the design by running elements of the method and submitting for peer review using a checklist
        • Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
        • Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

        Target Audience: 

        • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

        Course Delivery:

        This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

        This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

        Prerequisite:

        Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

        Learn more

        Cost:

        $795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

        Register Now!


        Our Licensed Trainers:


        Jessica Delaney, CP3

        Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

        She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

        Learn more at http://www.rmdelaney.com/

         
        • 26 Feb 2024
        • 29 Feb 2024
        • 4 sessions
        • Zoom
        • 5
        Register

        "Principes fondamentaux de la participation publique (Niveau 1)" ou "Bonnes pratiques de l'AIP2 en contextes difficiles (Niveau 2)" est requis en tant que préalable à ce cours. En Savoir plus.

        Appliquer les méthodes est un cours de niveau 2 axé sur l'exploration de diverses méthodes utilisées dans la mise en œuvre de la participation et de la mobilisation du public, et examine comment concevoir et intégrer ces méthodes dans le processus de pratique de la participation et de la mobilisation du public. Les participants apprendront à sélectionner, évaluer et créer des éléments efficaces de méthodes pour travailler de manière significative avec les participants.

        Politique d'annulation et de remboursement

        Objectifs du cours: 

        À la fin de ce cours, les participants seront en mesure de :
        • Identifier une gamme de méthodes pouvant être utilisées à diverses fins et processus de mobilisation, ainsi que des stratégies pour sélectionner la méthode ou les méthodes les plus appropriées pour un projet ou un processus de participation publique.
        • Rechercher, concevoir et tester une méthode en face à face et/ou en ligne en utilisant divers outils et ressources
        • Appliquer les quatre étapes de la conception d'une méthode pour incorporer les huit composants clés de la conception de la méthode
        • Élaborer des objectifs rationnels et expérientiels
        • Concevoir un format approprié
        • Concevoir des questions et des processus
        • Développer des communications appropriées
        • Combiner des méthodes pour atteindre les objectifs et les objectifs de mobilisation de publique, et tester le séquençage approprié
        • Incorporer des principes d'inclusivité et de diversité
        • Identifier les besoins en gestion des données, les points d'évaluation et les mesures
        • Identifier les ressources nécessaires
        • Explorer une variété de méthodes/techniques à la fois en face à face et en ligne, y compris une structure imbriquée de différentes méthodes (par exemple, processus délibératif, Appreciative Inquiry, Open Space Technology)
        • Analyser les exigences spécifiques de participation publique pour les méthodes en ligne et numériques, identifier et sélectionner les plates-formes et les outils appropriés pour répondre aux besoins, et élaborer des stratégies pour séquencer ces méthodes pour la livraison.
        • Identifier les principes de surveillance de l'activité en ligne.
        • Tester la conception en exécutant des éléments de la méthode et en soumettant ceux-ci à un examen par les pairs en utilisant une liste de contrôle.
        • Appliquer des méthodes pour atteindre les objectifs et les objectifs de mobilisation du public, notamment en utilisant des compétences de communication efficaces, et tester le séquençage approprié
        • Concevoir des messages clés et savoir comment utiliser des outils de communication qui renforcent la confiance et l'intégrité, et répondent aux besoins de divers publics

        Public cible : 

        • Praticiens ayant une certaine expérience de la pratique de la participation et de mobilisation du public et souhaitant consolider leurs connaissances et compétences.

        Modalité de cours :

        En ligne et hébergé par l'AIP2 Canada.

        Prérequis :

        Principes fondamentaux de la participation publique (Niveau 1) ou Bonnes pratiques de l'AIP2 en contextes difficiles (Niveau 2).


        Notre formateur:


        Hugo Mimee, CP3, Professionnel de la participation publique, a une solide expérience de près de 25 ans comme professionnel en participation citoyenne et consultation publique, mais aussi en relations avec les communautés et en animation et facilitation de rencontres. Il a obtenu en 2020 la certification professionnelle en participation publique (CP3). Hugo est formateur en participation publique, notamment dans des contextes difficiles et s’intéresse particulièrement à l’intégration sociale des projets dans leurs communautés d’accueil.

        Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, aménagement du territoire, développement régional, énergie, sports et loisirs, culture) et a animé des centaines de rencontres publiques, ateliers, groupes de travail et comités autant pour Hydro-Québec qu’avec son entreprise individuelle Table ronde Participation publique.

        Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets, administrateur sur le conseil d’administration de Connexion nature et membre de l’Ordre des urbanistes du Québec.

        Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

        • 26 Feb 2024
        • 29 Feb 2024
        • 4 sessions
        • 5
        Register
        Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

        Learn more

        Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

        Cancellation and Refund Policy

        Course Objectives: 

        By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

        • Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
        • Conduct detailed stakeholder analysis, community mapping and equity analysis
        • Identify appropriate roles and levels of influence for key players
        • Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
        • Identify relevant profiles of engagement
        • Conduct a detailed risk/opportunities analysis
        • Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
        • Identify key roles for senior leaders and decision makers
        • Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
        • Embed digital strategies, platforms, and methods as part of the plan and process
        • Develop an evaluation framework to suit the scenario
        • Identify key roles and resources needed to implement the P2/engagement plan
        • Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
        • Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

        Target Audience: 

        • Practitioners who are leading the planning and implementation of public participation and engagement practice processes
        • Participants who will be involved in the design and planning of public participation and engagement practice processes

        Course Delivery:

        Online and hosted by IAP2 Canada.

        Prerequisite:

        Fundamentals of P2 and Engagement is a prerequisite for this course. 

        Learn more

        Our Licensed Trainers:

        Tannis Topolnisky, CP3 has eighteen years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.
        • 28 Feb 2024
        • 26 Jun 2024
        • 5 sessions
        • Online
        Register

        Digital Discovery Series 2024

        Elevate your digital engagement proficiency in today's dynamic world through the widely acclaimed Digital Discovery Series, presented collaboratively by IAP2 Canada and IAP2 USA.

        Delve into this collection of meticulously designed webinars, featuring seasoned practitioners who explore fundamental aspects of digital civic participation.


        Bundle & Save

        Maximize your learning experience by purchasing 5-pack workshop bundle! With the bundle, you'll not only gain access to the live sessions but you'll also unlock on-demand access to all workshop content.

        Select all five workshops in the Digital Discovery Series for just $140.00 (for IAP2 members) or $200 (for non-members). When you register for all five, you'll receive one session for free! You can register for the entire five-pack or choose individual sessions.

        This means you can revisit key insights, catch up on sessions you missed, and tailor your learning experience to suit your schedule. Don't miss out on this exclusive opportunity to dive deep into the world of digital engagement at your own pace.

        Note: Members must be logged in to access member pricing.

        What to expect in this five-part series:


        Boost Your Impact: Digital Advertising Strategies for Public Participation

        • 28 February 2024, 2:00 PM - 3:30 PM (ET)

        Multi-Channel Engagement: Gathering Input across Multiple Digital Platforms

        • 27 March 2024, 2:00 PM - 3:30 PM (ET)

        AI Essentials: Tools and Policies for a Changing P2 Environment

        • 24 April 2024, 2:00 PM - 3:30 PM (ET)

        Inclusion and Digital Tools: Planning for Intersectionality in Online Engagement

        • 29 May 2024, 2:00 PM - 3:30 PM (ET)

        Decoding Open-Ended Input: Analysis Tools

        • 26 June 2024, 2:00 PM - 3:30 PM (ET)
        We look forward to seeing you there as we collectively strive to elevate our digital engagement strategies!


        About your presenter:

        Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision-makers. She has over 20-years of international leadership experience in designing, facilitating, managing, and evaluating complex civic engagement efforts. 


        Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large-scale engagement, and more. 


        For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.

        • 28 Feb 2024
        • 2:00 PM - 3:30 PM
        • Online
        Register

        The popular Digital Discovery Series kicks off this year with this insightful webinar, featuring digital advertising strategists. They will share how they effectively employ online ads to connect with and engage communities.

        In a noisy digital world, where capturing participants' attention can be challenging, leveraging targeted ads proves to be highly effective.



        Time Zones
        • 02:00 pm - 03:30 pm Eastern
        • 01:00 pm - 02:30 pm Central
        • 12:00 pm - 01:30 pm Mountain
        • 11:00 am - 12:30 pm Pacific
        About your presenter:

        Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision-makers. She has over 20-years of international leadership experience in designing, facilitating, managing, and evaluating complex civic engagement efforts. 


        Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large-scale engagement, and more. 


        For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.

        • 04 Mar 2024
        • 12:30 PM
        • 05 Mar 2024
        • 3:30 PM

        Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
        Learn more

        The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

        Bundle Discount Available!

        Register Now!


        Course Objectives: 

        By the end of this course, participants will be able to: 

        • Define public participation and engagement and related terms and what makes it unique
        • Identify what makes public participation and engagement meaningful 
        • Reflect on the benefits, risks and myths related to public participation and engagement
        • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
        • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
        • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
        • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
        • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
        • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
        • Apply the IAP2 spectrum to public participation and engagement situations and practice 
        • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

        Target Audience: 

        • New practitioners beginning their journey in engagement 
        • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

        Course Delivery:

        This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

        This is a six-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook used for exercises and provided at completion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are three, two-hour sessions over three consecutive days. Each daily session runs 9:30 – 12:30 p.m. Pacific Time; 12:30 – 3:30 p.m. Eastern Time.

        Prerequisite:

        There is no prerequisite.

        Cost:

        $395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

        Register Now!


        Our Licensed Trainers:

        Jessica Delaney, CP3

        Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

        She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

        Learn more at http://www.rmdelaney.com/

        • 04 Mar 2024
        • 07 Mar 2024
        • 4 sessions
        • 10
        Register

        Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

        Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

        Cancellation and Refund Policy

        Course Objectives: 

        By the end of this course, participants will be able to:

        • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
        • Research, design and test a face to face and/or online method using a range of tools and resources
        • Apply the four steps of designing a method to incorporate the eight key components of method design
        • Develop rational and experiential aims
        • Design an appropriate format
        • Design questions and process
        • Develop appropriate communications
        • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
        • Incorporate inclusivity and diversity principles
        • Identify data management needs, evaluation points and measures
        • Identify resources required
        • Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
        • Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
        • Identify principles for monitoring online activity
        • Test the design by running elements of the method and submitting for peer review using a checklist
        • Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
        • Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

        Target Audience: 

        • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

        Course Delivery:

        Online and hosted by IAP2 Canada.

        Prerequisite:

        Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

        Learn more

        Our Licensed Trainers:

        Tannis Topolnisky, CP3 has eighteen years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.
        • 05 Mar 2024
        • 12:00 PM
        • 08 Mar 2024
        • 4:00 PM
        The focus of this course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution is possible. Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to de-escalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.


        Register Now!


        Course Objectives:

        • Assess the state of conflict and emotion in the P2/engagement process and identify how to address it to create productive and constructive approaches
        • Work with the stages of conflict escalation and apply the concepts of de-escalation
        • Apply a variety of strategies to transform the conflict in P2/engagement practice
        • Identify the impact of high emotion and apply a range of approaches to de-escalate P2/engagement challenges
        • Identify how to reduce conflict in situations of misinformation and duelling facts
        • Apply the principles of story-telling to connect people to each other, increase understanding and reduce conflict
        • Learn from mistakes and understand the role of failure in P2/engagement processes
        • Identify and apply how to model integrity and behaviours that de-escalate conflict
        • Apply the strategies

        Target Audience:

        • Intermediate level practitioners who are leading and managing P2/engagement processes with challenges, scope and scale
        • Intermediate to advanced practitioners looking for tools and strategies to apply to a polarized, charged P2/engagement environment
        • Practitioners with experience in P2/engagement processes where is conflict and/or high emotion

        Course Delivery:

        This is an IAP2 Canada training course delivered externally by an IAP2 licensed trainer.

        Prerequisite:

        Fundamental in P2 and Engagement, the IAP2 Ways in Challenging Contexts, or any course from the previous foundations' program.

        Cost:

        $999.00 + applicable tax 

        Register Now!


        Licensed Trainer:

        Steph Roy McCallum is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.
        • 11 Mar 2024
        • 12:30 PM
        • 14 Mar 2024
        • 3:30 PM

        Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

        Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

        Bundle Discount Available!

        Register Now!


        Course Objectives: 

        By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

        • Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
        • Conduct detailed stakeholder analysis, community mapping and equity analysis
        • Identify appropriate roles and levels of influence for key players
        • Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
        • Identify relevant profiles of engagement
        • Conduct a detailed risk/opportunities analysis
        • Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
        • Identify key roles for senior leaders and decision makers
        • Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
        • Embed digital strategies, platforms, and methods as part of the plan and process
        • Develop an evaluation framework to suit the scenario
        • Identify key roles and resources needed to implement the P2/engagement plan
        • Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
        • Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

        Target Audience: 

        • Practitioners who are leading the planning and implementation of public participation and engagement practice processes
        • Participants who will be involved in the design and planning of public participation and engagement practice processes

        Course Delivery:

        This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

        This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course end) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time.

        Prerequisite:

        Fundamentals of P2 and Engagement is a prerequisite for this course. 

        Learn more

        Cost:

        $795.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

        Register Now!


        Our Licensed Trainer:


        Jessica Delaney, CP3

        Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

        She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

        Learn more at http://www.rmdelaney.com/

         
        • 11 Mar 2024
        • 12:30 PM
        • 05 Apr 2024
        • 3:30 PM
        • Online
        • 0
        Join waitlist

        Bundle Discount & Early Bird Discount Available for this Package!

        Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

        IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

        Note: Members must be logged in to access member pricing

        Fundamentals of Public Participation and Engagement (2 sessions)

        • 11 Mar 2024, 12:30 PM - 3:30 PM (EDT)
        • 12 Mar 2024, 12:30 PM - 3:30 PM (EDT)
           

          Designing Public Participation & Engagement (4 sessions)

          • 18 Mar 2024, 12:30 PM 3:30 PM (EDT)
          • 19 Mar 2024, 12:30 PM 3:30 PM (EDT)
          • 20 Mar 2024, 12:30 PM 3:30 PM (EDT)
          • 21 Mar 2024, 12:30 PM 3:30 PM (EDT)

                
          Applying Methods (4 sessions)

          • 02 April 2024, 12:30 PM - 3:30 PM (EDT)
          • 03 April 2024, 12:30 PM - 3:30 PM (EDT)
          • 04 April 2024, 12:30 PM - 3:30 PM (EDT)
          • 05 April 2024, 12:30 PM - 3:30 PM (EDT)

          Upon successful completion of the Certificate in Public Participation, participants receive a "Certificate of Completion" to acknowledge their accomplishment and verify their training hours.

          Cancellation and Refund Policy

          Learn more about the IAP2 Canada's Certificate in Public Participation

          • 11 Mar 2024
          • 12:30 PM
          • 12 Mar 2024
          • 3:30 PM
          • 0
          Join waitlist

          Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
          Learn more

          The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

          Cancellation and Refund Policy

          Course Objectives: 

          By the end of this course, participants will be able to: 

          • Define public participation and engagement and related terms and what makes it unique
          • Identify what makes public participation and engagement meaningful 
          • Reflect on the benefits, risks and myths related to public participation and engagement
          • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
          • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
          • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
          • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
          • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
          • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
          • Apply the IAP2 spectrum to public participation and engagement situations and practice 
          • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

          Target Audience: 

          • New practitioners beginning their journey in engagement 
          • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          There is no prerequisite.

          Our Licensed Trainers:

          Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

          • 13 Mar 2024
          • 14 Mar 2024
          • 2 sessions
          • Online
          • 17
          Register

          The focus of this course is on the collection, analysis, use, and reporting back of input collected through P2/engagement, and evaluation of, and reporting on, success of P2/engagement processes.

          Cancellation and Refund Policy


          Course Objectives: 

          By the end of this course participants will be able to:

          • Identify considerations for ensuring the integrity of managing and analysing P2/engagement data
          • Explain qualitative and quantitative approaches to data analysis
          • Analyse qualitative data to theme and interpret meaning
          • Define the purpose for evaluation P2/engagement
          • Describe the approach to evaluating P2/engagement
          • Explain what to consider and include in effectively reporting back on P2/engagement
          • Reflect on potential challenges and strategies to upholding integrity throughout data management, data analysis, evaluation and reporting back 

          Target Audience: 

          • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          Fundamentals of P2 and Engagement or IAP2 Way in Challenging Contexts is a prerequisite for this course. 

          Learn more

          Our Licensed Trainers:

          Tannis Topolnisky, CP3 has eighteen years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.
          • 18 Mar 2024
          • 21 Mar 2024
          • 4 sessions
          • 2
          Register
          Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

          Learn more

          Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

          Cancellation and Refund Policy

          Course Objectives: 

          By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

          • Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
          • Conduct detailed stakeholder analysis, community mapping and equity analysis
          • Identify appropriate roles and levels of influence for key players
          • Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
          • Identify relevant profiles of engagement
          • Conduct a detailed risk/opportunities analysis
          • Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
          • Identify key roles for senior leaders and decision makers
          • Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
          • Embed digital strategies, platforms, and methods as part of the plan and process
          • Develop an evaluation framework to suit the scenario
          • Identify key roles and resources needed to implement the P2/engagement plan
          • Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
          • Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

          Target Audience: 

          • Practitioners who are leading the planning and implementation of public participation and engagement practice processes
          • Participants who will be involved in the design and planning of public participation and engagement practice processes

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          Fundamentals of P2 and Engagement is a prerequisite for this course. 

          Learn more

          Our Licensed Trainers:

          Tracey Ehl brings groups together to explore ideas, opportunities and issues.  She approaches public participation as a learning process, for everyone.  This is based on a belief that individual and collective learning hold great potential for positive, transformative change. 

          Tracey has over two decades of professional experience in facilitation, public and stakeholder engagement, environmental communications and environmental and strategic planning.  Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supported, realistic solutions and achieve shared goals. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development.  Within these projects, Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the affected stakeholder groups, while managing controversy, outrage and budget limitations, multiple agendas and influences beyond the project.

          • 25 Mar 2024
          • 12:30 PM
          • 28 Mar 2024
          • 3:30 PM

          Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

          Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

          Bundle Discount Available!

          Register Now!


          Course Objectives: 

          By the end of this course, participants will be able to:

          • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
          • Research, design and test a face to face and/or online method using a range of tools and resources
          • Apply the four steps of designing a method to incorporate the eight key components of method design
          • Develop rational and experiential aims
          • Design an appropriate format
          • Design questions and process
          • Develop appropriate communications
          • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
          • Incorporate inclusivity and diversity principles
          • Identify data management needs, evaluation points and measures
          • Identify resources required
          • Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
          • Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
          • Identify principles for monitoring online activity
          • Test the design by running elements of the method and submitting for peer review using a checklist
          • Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
          • Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

          Target Audience: 

          • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

          Course Delivery:

          This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

          This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

          Prerequisite:

          Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

          Learn more

          Cost:

          $795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

          Register Now!


          Our Licensed Trainers:


          Jessica Delaney, CP3

          Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

          She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

          Learn more at http://www.rmdelaney.com/

           
          • 25 Mar 2024
          • 26 Mar 2024
          • 2 sessions
          • 20
          Register

          Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
          Learn more

          The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

          Cancellation and Refund Policy

          Course Objectives: 

          By the end of this course, participants will be able to: 

          • Define public participation and engagement and related terms and what makes it unique
          • Identify what makes public participation and engagement meaningful 
          • Reflect on the benefits, risks and myths related to public participation and engagement
          • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
          • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
          • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
          • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
          • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
          • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
          • Apply the IAP2 spectrum to public participation and engagement situations and practice 
          • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

          Target Audience: 

          • New practitioners beginning their journey in engagement 
          • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          There is no prerequisite.

          Our Licensed Trainer:

          Amanda Mitchell has over fifteen years of experience designing public engagement processes that meaningfully involve the public in policy decisions. Her work is creative and attention-getting while also strategic and results-oriented. She thrives helping engagement practitioners fine-tune their skills.

          Amanda is passionate about cities and the bulk of her experience has been with local governments. At the City of Vancouver, Amanda has worked with staff to increase their skills and confidence for public engagement. She has provided strategic advice on process design and implementation on over 75 projects from neighborhood land use plans to City-wide strategic plans like the Greenest City Action Plan.

          As a trainer, Amanda creates a learning environment that is relevant, experiential and draws on the experience in the room. Learning is cemented through reflections and case study exercises. She draws on stories and uses humour and a variety of teaching methods to keep things fresh. Amanda has led trainings in Vancouver, North America, and Scandinavia.

          • 27 Mar 2024
          • 28 Mar 2024
          • 2 sessions
          • Zoom
          • 25
          Register

          Learn about and apply deep understanding and insights into the people and communities involved in P2/engagement processes, in order to make the processes more meaningful and effective. This course provides an introduction to working with diversity, equity and inclusion in P2/engagement.

          Cancellation and Refund Policy


          Course Objectives:

          By the end of this course, participants will be able to: 

          • Identify and apply an approach for understanding people and communities for P2/Engagement processes

          • Reflect on factors of cultural competence and cultural humility and assess your practice and approach against the factors to identify areas of strength and growth

          • Apply a variety of analysis and mapping tools to understand diversity and map values

          • Identify ways to increase access and centre equity by reducing barriers to participation 

          • Reflect on how to build rapport, trust and relationships with people and communities and apply and assess approaches in a P2/engagement scenario

          • Assess and apply diversity and values mapping to planning and implementation of meaningful and effective P2/engagement across the Practice Framework  

          Target Audience:

          Practitioners building their skills to contribute to meaningful P2/engagement processes

          Practitioners who want to understand and apply aspects of equity, diversity and inclusion to their P2/engagement programs

          Practitioners and allied professionals who are looking to build their skills in understanding who to engage in meaningful P2/engagement

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          Fundamental in P2 and Engagement or any course from the previous foundations program

          Licensed Trainer:

          Tannis Topolnisky, CP3 has eighteen years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.
          • 27 Mar 2024
          • 2:00 PM - 3:30 PM
          • Online
          Register

          P2 projects frequently receive input from various channels, such as websites, social media, email, in-person events, and more. Gain insights from engagement leaders on effectively coordinating and deriving significance from this diverse array of input channels.





          Time Zones
          • 02:00 pm - 03:30 pm Eastern
          • 01:00 pm - 02:30 pm Central
          • 12:00 pm - 01:30 pm Mountain
          • 11:00 am - 12:30 pm Pacific
          About your presenter:

          Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision-makers. She has over 20-years of international leadership experience in designing, facilitating, managing, and evaluating complex civic engagement efforts. 


          Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large-scale engagement, and more. 


          For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.

          • 02 Apr 2024
          • 05 Apr 2024
          • 4 sessions
          • 1
          Register

          Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

          Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

          Cancellation and Refund Policy

          Course Objectives: 

          By the end of this course, participants will be able to:

          • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
          • Research, design and test a face to face and/or online method using a range of tools and resources
          • Apply the four steps of designing a method to incorporate the eight key components of method design
          • Develop rational and experiential aims
          • Design an appropriate format
          • Design questions and process
          • Develop appropriate communications
          • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
          • Incorporate inclusivity and diversity principles
          • Identify data management needs, evaluation points and measures
          • Identify resources required
          • Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
          • Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
          • Identify principles for monitoring online activity
          • Test the design by running elements of the method and submitting for peer review using a checklist
          • Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
          • Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

          Target Audience: 

          • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

          Learn more

          Our Licensed Trainers:

          Steph Roy McCallum is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach. She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.
          • 03 Apr 2024
          • 02 May 2024

          Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

          IAP2 Canada's Certificate in Public Participation (P2) for intermediate (Level 2) participants consists of 3 core courses:

          Deadline to register is March 26 - don't miss out!

          Register Now!

          1. Fundamentals of Public Participation & Engagement (7 hours; Level 1) with Gay Robinson and Amelia Shaw

          This course focuses on understanding and applying the practices of meaningful and effective public participation. The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work or,

          1. IAP2 Way in Challenging Contexts (7 hours, Level 2) -Online

          This module covers the fundamental models and frameworks of public participation and engagement practice as defined by the IAP2 community. Specifically in terms of what it is, who is involved, standards of practice, and why it is important to be practiced ethically and effectively.

          2. Designing Public Participation & Engagement (14 hours, Level 2) - In-Person

          In this module, practitioners have the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. 

          3. Applying Methods (14 hours, Level 2) - In-Person

          The focus of this course is on exploring a variety of methods used in implementing public participation and engagement. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

          Course Delivery:

          This course is delivered in person in Ottawa, ONThis is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

          Cost:

          $1,970.00 + applicable tax,

          Our Licensed Trainers:

          Amelia Shaw, Amelia is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

          Tannis Topolnisky, CP3 has eighteen years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.

          • 03 Apr 2024
          • 12:30 PM
          • 04 Apr 2024
          • 3:30 PM

          Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
          Learn more

          The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

          Deadline to register is March 26 - don't miss out!

          Register Now!

          Course Objectives: 

          By the end of this course, participants will be able to: 

          • Define public participation and engagement and related terms and what makes it unique
          • Identify what makes public participation and engagement meaningful 
          • Reflect on the benefits, risks and myths related to public participation and engagement
          • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
          • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
          • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
          • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
          • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
          • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
          • Apply the IAP2 spectrum to public participation and engagement situations and practice 
          • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

          Target Audience: 

          • New practitioners beginning their journey in engagement 
          • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

          Course Delivery:

          This is an IAP2 Canada core training course delivered externally by an IAP2 licensed trainer.

          Cost:

          $395.00 + applicable tax,

          Our Licensed Trainer:

          Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation.

          • 04 Apr 2024
          • 1:00 PM - 2:30 PM
          • Online
          Register

          2023 IAP2 Canada Core Values Awards Winners 

          Join us next week to learn more about the 2023 Core Values Awards winning projects. Congratulations to the teams working on these outstanding projects.


          City Plan – Nanaimo ReImagined: An Engagement Journey

          Visual Engagement Award

          Nanaimo, BC


          In 2020, the City of Nanaimo embarked on an ambitious journey to develop an integrated community vision that will guide how the City evolves over its next 25 years and beyond. In 2022, after two years of community conversations, intensive collaboration, and continuous improvement, City Plan – Nanaimo ReImagined emerged. ReImagine Nanaimo, the engagement process behind City Plan, was the largest community engagement program the City of Nanaimo has ever attempted. The engagement process started with a bold goal: develop an outreach approach that would cross the path of every person in the community.

          While Lisa and Jana would love to say the two-year journey of ReImagine Nanaimo was smooth sailing, the reality is that any process like this one will encounter some rocky waters and twists and turns that necessitate experimentation and adaptation. Their endpoint wasn’t necessarily the place they thought they’d go initially – but it was where they needed to be.

          In this webinar Lisa and Jana will share some of the defining moments in the process and what they learned along the way. Some of the questions they found themselves needing to answer included:

          • What happens when your brand fails to connect with people?
          • What do you do when a global pandemic hits two weeks before your launch?
          • How do you stake a visible presence in an expansive city?
          • How do you bring (and keep) everyone in the tent for an inter-disciplinary process?
          • What do you do when a doughnut enters the mix?
          • How do you adapt to different audiences with diverse needs?
          • What tools can you use to gather meaningful feedback on a complex topic without overwhelming?
          In the end, ReImagine Nanaimo connected with more residents than any process to date. Thousands of people worked together to create a collective vision for Nanaimo’s future. Join us to learn how. 

          Watch their Video, Visit their Website 

          Time Zones
          • 01:00 pm - 02:30 pm Eastern
          • 12:00 pm - 01:30 pm Central
          • 11:00 pm - 12:30 pm Mountain
          • 10:00 am - 11:30 pm Pacific
          About the presenters:

          Lisa Bhopalsingh works for the City of Powell River as a Chief Administrative Officer and was the Former City of Nanaimo, Director of Community Development. Lisa is a planning professional with 23 years of experience working with municipal, regional, First Nation, and Provincial levels of government in British Columbia. She led a cross-departmental team through the ReImagine Nanaimo process that led to the creation of City Plan and a corresponding Integrated Action Plan and Monitoring Strategy.


          Jana Zelenski is LANARC's Principal. Jana is a project manager, engagement professional, and landscape architect with over 20 years of experience collaborating to support thriving, resilient, and forward-thinking communities. She led the consulting team collaborating with City staff in the ReImagine Nanaimo process and creation of City Plan.


          • 08 Apr 2024
          • 09 Apr 2024
          • 2 sessions
          • Zoom
          • 24
          Register

          The aim of Conflict in Engagement is to help you understand, and more effectively manage, conflict dynamics.

          Cancellation and Refund Policy



          Course Objectives:

          • Explore a range of approaches for responding to difficult situations and challenging behaviours
          • Practice ways to respond to difficult situations
          • Explore the five dimensions of engagement conflict and ways and tools to anticipate and/or mitigate factors that might give rise to conflict
          • Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process
          • Understand the role of power and influence in engagement practice
          • Understand and identify the cycle of escalation and the behaviours, attitudes and actions that are evident as conflict increases
          • Contribute to and/or apply strategies to de-escalate challenging situations
          • Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust
          • Learn approaches to work in challenging situations applying behaviours that build trust and credibility
          • Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner and how that is upheld in the process

          Target Audience:

          People facing conflict in their engagement practice.

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          Fundamental in P2 and Engagement, IAP2 Way in Challenging Contexts, or any course from the previous foundations program.

          Our Trainer:

          Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.
          • 08 Apr 2024
          • 12:30 PM
          • 11 Apr 2024
          • 3:30 PM

          Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

          Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

          Bundle Discount Available!

          Register Now!


          Course Objectives: 

          By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

          • Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
          • Conduct detailed stakeholder analysis, community mapping and equity analysis
          • Identify appropriate roles and levels of influence for key players
          • Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
          • Identify relevant profiles of engagement
          • Conduct a detailed risk/opportunities analysis
          • Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
          • Identify key roles for senior leaders and decision makers
          • Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
          • Embed digital strategies, platforms, and methods as part of the plan and process
          • Develop an evaluation framework to suit the scenario
          • Identify key roles and resources needed to implement the P2/engagement plan
          • Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
          • Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

          Target Audience: 

          • Practitioners who are leading the planning and implementation of public participation and engagement practice processes
          • Participants who will be involved in the design and planning of public participation and engagement practice processes

          Course Delivery:

          This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

          This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course end) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time.

          Prerequisite:

          Fundamentals of P2 and Engagement is a prerequisite for this course. 

          Learn more

          Cost:

          $795.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

          Register Now!


          Our Licensed Trainer:


          Jessica Delaney, CP3

          Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

          She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

          Learn more at http://www.rmdelaney.com/

           
          • 10 Apr 2024
          • 9:00 AM (MDT)
          • 17 Apr 2024
          • 4:30 AM (MDT)

          Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

          IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses:

          Deadline to register is March 20, 2024 - don't miss out.

          Register Now!

          1. Fundamentals of Public Participation & Engagement (7 hours; Level 1) with Gay Robinson and Amelia Shaw

          This course focuses on understanding and applying the practices of meaningful and effective public participation. The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

          2. Designing Public Participation & Engagement (14 hours; Level 2) with Gay Robinson and Amelia Shaw

          In this module, practitioners have the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

          3. Applying Methods (14 hours; Level 2) with Amelia Shaw and Lara Tierney

          The focus of this course is on exploring a variety of methods used in implementing public participation and engagement. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

          Course Delivery:

          This course is delivered in person in Calgary, ABThis is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

          Cost:

          $2,000.00 + applicable tax,

          Our Licensed Trainers:

          Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

          Gay Robinson, CP3 has over 30 years’ experience in public consultation, facilitation and stakeholder relations. Throughout her career she has been drawn to working with clients who realize the benefits of involving stakeholders in decision-making.

          After a successful career in government, not-for-profit, education and the private sector, Gay opened her consulting practice in 1999. Her client list includes energy companies, regulators, community groups, local governments, not-for-profits and industry associations. Based in Alberta, Canada, much of her work is in the energy sector, pushing to raise the bar and establish best practices for stakeholder engagement. Gay has facilitated a number of multi-stakeholder groups and is active in Synergy Alberta – a network of grassroots community groups working on oil and gas related issues.

          Lara Tierney, CP3 has been working in the field of public participation for the last 15 years with both municipal experience (The City of Calgary) and working as a consultant. Her experience ranges from the very tactical with event planning for various types of public participation events all the way to high level strategic planning. She has worked on the collaborative development0 of a municipal engage policy and framework, training of engagement courses, creation of engagement strategies and plans for complex and controversial multi-stakeholder projects, implementation of a large variety of digital and in-person engagement tactics, and facilitation for many types of engagement activities.


          • 10 Apr 2024
          • 9:30 AM (MDT)
          • 12 Apr 2024
          • 4:30 PM (MDT)

          Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
          Learn more

          The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

          Deadline to register is March 20, 2024 - don't miss out.

          Register Now!


          Course Objectives: 

          By the end of this course, participants will be able to: 

          • Define public participation and engagement and related terms and what makes it unique
          • Identify what makes public participation and engagement meaningful 
          • Reflect on the benefits, risks and myths related to public participation and engagement
          • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
          • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
          • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
          • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
          • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
          • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
          • Apply the IAP2 spectrum to public participation and engagement situations and practice 
          • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

          Target Audience: 

          • New practitioners beginning their journey in engagement 
          • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

          Course Delivery:

          Online and hosted by IAP2 Canada.

          Prerequisite:

          There is no prerequisite.


          Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

          Register Now!


          Course Objectives: 

          By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

          • Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
          • Conduct detailed stakeholder analysis, community mapping and equity analysis
          • Identify appropriate roles and levels of influence for key players
          • Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
          • Identify relevant profiles of engagement
          • Conduct a detailed risk/opportunities analysis
          • Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
          • Identify key roles for senior leaders and decision makers
          • Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
          • Embed digital strategies, platforms, and methods as part of the plan and process
          • Develop an evaluation framework to suit the scenario
          • Identify key roles and resources needed to implement the P2/engagement plan
          • Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
          • Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

          Target Audience: 

          • Practitioners who are leading the planning and implementation of public participation and engagement practice processes
          • Participants who will be involved in the design and planning of public participation and engagement practice processes

          Course Delivery:

          This course is delivered in person in Calgary, ABThis is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

          Cost:

          $1,275.00 + applicable tax

          Our Licensed Trainers:

          Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

          Gay Robinson, CP3 has over 30 years’ experience in public consultation, facilitation and stakeholder relations. Throughout her career she has been drawn to working with clients who realize the benefits of involving stakeholders in decision-making.

          After a successful career in government, not-for-profit, education and the private sector, Gay opened her consulting practice in 1999. Her client list includes energy companies, regulators, community groups, local governments, not-for-profits and industry associations. Based in Alberta, Canada, much of her work is in the energy sector, pushing to raise the bar and establish best practices for stakeholder engagement. Gay has facilitated a number of multi-stakeholder groups and is active in Synergy Alberta – a network of grassroots community groups working on oil and gas related issues.

          Lara Tierney, CP3 has been working in the field of public participation for the last 15 years with both municipal experience (The City of Calgary) and working as a consultant. Her experience ranges from the very tactical with event planning for various types of public participation events all the way to high level strategic planning. She has worked on the collaborative development0 of a municipal engage policy and framework, training of engagement courses, creation of engagement strategies and plans for complex and controversial multi-stakeholder projects, implementation of a large variety of digital and in-person engagement tactics, and facilitation for many types of engagement activities.


          • 11 Apr 2024
          • 9:30 AM (MDT)
          • 12 Apr 2024
          • 4:30 PM (MDT)

          Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

          Deadline to register is March 20, 2024 - don't miss out.

          Register Now!


          Course Objectives: 

          By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

          • Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
          • Conduct detailed stakeholder analysis, community mapping and equity analysis
          • Identify appropriate roles and levels of influence for key players
          • Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
          • Identify relevant profiles of engagement
          • Conduct a detailed risk/opportunities analysis
          • Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
          • Identify key roles for senior leaders and decision makers
          • Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
          • Embed digital strategies, platforms, and methods as part of the plan and process
          • Develop an evaluation framework to suit the scenario
          • Identify key roles and resources needed to implement the P2/engagement plan
          • Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
          • Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

          Target Audience: 

          • Practitioners who are leading the planning and implementation of public participation and engagement practice processes
          • Participants who will be involved in the design and planning of public participation and engagement practice processes

          Course Delivery:

          This course is delivered in person in Calgary, ABThis is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

          Cost:

          $850.00 + applicable tax

          Our Licensed Trainers:

          Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

          Gay Robinson, CP3 has over 30 years’ experience in public consultation, facilitation and stakeholder relations. Throughout her career she has been drawn to working with clients who realize the benefits of involving stakeholders in decision-making.

          After a successful career in government, not-for-profit, education and the private sector, Gay opened her consulting practice in 1999. Her client list includes energy companies, regulators, community groups, local governments, not-for-profits and industry associations. Based in Alberta, Canada, much of her work is in the energy sector, pushing to raise the bar and establish best practices for stakeholder engagement. Gay has facilitated a number of multi-stakeholder groups and is active in Synergy Alberta – a network of grassroots community groups working on oil and gas related issues

          Lara Tierney, CP3 has been working in the field of public participation for the last 15 years with both municipal experience (The City of Calgary) and working as a consultant. Her experience ranges from the very tactical with event planning for various types of public participation events all the way to high level strategic planning. She has worked on the collaborative development0 of a municipal engage policy and framework, training of engagement courses, creation of engagement strategies and plans for complex and controversial multi-stakeholder projects, implementation of a large variety of digital and in-person engagement tactics, and facilitation for many types of engagement activities.



          • 15 Apr 2024
          • 12:30 PM
          • 16 May 2024
          • 3:30 PM
          • Online
          • 12
          Register

          Remise groupée et remise pour inscription anticipée disponible pour ce forfait !

          Basé sur le parcours d'apprentissage mondial reconnu internationalement par l'AIP2, ce programme de certificat de développement professionnel s'appuie sur les fondements de la formation à la participation publique et sur les meilleures pratiques du monde entier pour offrir aux participants environ 30 heures de formation efficace en participation publique.

          Le Certificat en participation publique (P2) de l'AIP2 Canada pour les participants débutants (niveau 1) se compose de 3 cours de base :

          Note: Les membres doivent être connectés pour accéder aux tarifs membres.

          Principes fondamentaux de la participation publique (2 sessions)

          • 15 avril 2024, 12 h 30 - 15 h 30 (HE)
          • 16 avril 2024, 12 h 30 - 15 h 30 (HE)
             

            Planifier la participation et la mobilisation publique (4 sessions)

            • 29 avril 2024, 12 h 30 - 15 h 30 (HE)
            • 30 avril 2024, 12 h 30 - 15 h 30 (HE)
            • 01 mai 2024, 12 h 30 - 15 h 30 (HE)
            • 02 mai 2024, 12 h 30 - 15 h 30 (HE)
            • 13 mai 2024, 12 h 30 - 15 h 30 (HE)
            • 14 mai 2024, 12 h 30 - 15 h 30 (HE)
            • 15 mai 2024, 12 h 30 - 15 h 30 (HE)
            • 16 mai 2024, 12 h 30 - 15 h 30 (HE)
            À la réussite du Certificat en participation publique, les participants reçoivent un "Certificat de réalisation" pour reconnaître leur réussite et attester de leurs heures de formation.


            Politique d'annulation et de remboursement

            Pour en savoir plus sur le Certificat en Participation Publique de l'IAP2 Canada

            • 15 Apr 2024
            • 16 Apr 2024
            • 2 sessions
            • Zoom
            • 10
            Register

            Prérequis pour "Planifier la participation et la mobilisation publique", et pour "Appliquer les méthodes" (pour les praticiens de niveau 1) - Certificat de l'AIP2 Canada en participation publique. En Savoir plus.

            Ce cours met l'accent sur la compréhension et l'application des pratiques de participation publique (P2) significative et efficace. La formation explore les principes, les concepts et les meilleures pratiques, ainsi que la manière de concevoir et d'appliquer ces connaissances à votre travail de participation et de mobilisation du public.

            Politique d'annulation et de remboursement

            Objectifs du cours: 

            À la fin de ce cours, les participants seront en mesure de :
            • Définir la participation publique ainsi que les termes connexes et ce qui la rend unique.
            • Identifier ce qui rend la participation publique significative.
            • Réfléchir aux avantages, aux risques et aux mythes liés à la participation publique.
            • Identifier et discuter des cinq fondements de l'AIP2 dans leur application au travail de participation publique.
            • Identifier le rôle joué par les valeurs (sept valeurs essentielles) dans le travail de participation publique, ainsi que les attributs de leadership qui les serviront dans leur pratique.
            • Comprendre le Spectrum de la participation publique de l'AIP2 et la justification de l'intensification croissante en fonction de l'impact des décisions.
            • Réfléchir sur et appliquer des actions et des capacités de leadership éthiques aux situations de participation publique.
            • Appliquer le modèle de profil de participation publique et explorer la mobilisation dirigée par l'organisation et dirigée par la communauté, ainsi que son impact sur le processus de participation.
            • Réfléchir sur et appliquer les principes de l'équité, de la diversité et de l'inclusion, et explorer le rôle du pouvoir et de l'influence, ainsi que leurs impacts sur l'approche de la participation publique.
            • Appliquer le Spectrum de l'AIP2 aux situations de participation publique.
            • Explorer le cadre de pratique (conception, planification, mise en œuvre, apprentissage) en tant qu'outil pour une planification et un processus efficaces, et évaluer la qualité du processus.

            Public cible : 

            • Nouveaux praticiens commençant leur parcours en participation publique.
            • Toute personne travaillant dans le domaine ou un domaine connexe qui souhaite comprendre et appliquer les fondements de la pratique significative et efficace de la participation publique.

            Modalité de cours :

            En ligne et hébergé par l'AIP2 Canada.

            Prérequis :

            Il n'y a pas de prérequis.


            Notre formateur:


            Hugo Mimee, CP3, Professionnel de la participation publique, a une solide expérience de près de 25 ans comme professionnel en participation citoyenne et consultation publique, mais aussi en relations avec les communautés et en animation et facilitation de rencontres. Il a obtenu en 2020 la certification professionnelle en participation publique (CP3). Hugo est formateur en participation publique, notamment dans des contextes difficiles et s’intéresse particulièrement à l’intégration sociale des projets dans leurs communautés d’accueil.

            Hugo amène les gens à collaborer dans différents types de projets (urbanisme, environnement, transport, aménagement du territoire, développement régional, énergie, sports et loisirs, culture) et a animé des centaines de rencontres publiques, ateliers, groupes de travail et comités autant pour Hydro-Québec qu’avec son entreprise individuelle Table ronde Participation publique.

            Hugo est également chargé de cours à l’Université du Québec à Montréal (UQAM) à la maîtrise en gestion de projets, administrateur sur le conseil d’administration de Connexion nature et membre de l’Ordre des urbanistes du Québec.

            Hugo aide les gens à mieux communiquer, à bien se comprendre et à trouver ensemble des solutions!

            • 16 Apr 2024
            • 9:30 AM (MDT)
            • 17 Apr 2024
            • 4:30 PM (MDT)

            Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

            Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

            Deadline to register is March 20, 2024 - don't miss out.

            Register Now!


            Course Objectives: 

            By the end of this course, participants will be able to:

            • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
            • Research, design and test a face to face and/or online method using a range of tools and resources
            • Apply the four steps of designing a method to incorporate the eight key components of method design
            • Develop rational and experiential aims
            • Design an appropriate format
            • Design questions and process
            • Develop appropriate communications
            • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
            • Incorporate inclusivity and diversity principles
            • Identify data management needs, evaluation points and measures
            • Identify resources required
            • Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
            • Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
            • Identify principles for monitoring online activity
            • Test the design by running elements of the method and submitting for peer review using a checklist
            • Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
            • Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

            Target Audience: 

            • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

            Course Delivery:

            This course is delivered in person in Calgary, ABThis is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

            Prerequisite:

            Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

            Learn more

            Cost:

            $850.00 + applicable tax

            Register Now!


            Our Licensed Trainers:

            Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation.

            Gay Robinson, CP3 has over 30 years’ experience in public consultation, facilitation and stakeholder relations. Throughout her career she has been drawn to working with clients who realize the benefits of involving stakeholders in decision-making.

            After a successful career in government, not-for-profit, education and the private sector, Gay opened her consulting practice in 1999. Her client list includes energy companies, regulators, community groups, local governments, not-for-profits and industry associations. Based in Alberta, Canada, much of her work is in the energy sector, pushing to raise the bar and establish best practices for stakeholder engagement. Gay has facilitated a number of multi-stakeholder groups and is active in Synergy Alberta – a network of grassroots community groups working on oil and gas related issues

            Lara Tierney, CP3 has been working in the field of public participation for the last 15 years with both municipal experience (The City of Calgary) and working as a consultant. Her experience ranges from the very tactical with event planning for various types of public participation events all the way to high level strategic planning. She has worked on the collaborative development0 of a municipal engage policy and framework, training of engagement courses, creation of engagement strategies and plans for complex and controversial multi-stakeholder projects, implementation of a large variety of digital and in-person engagement tactics, and facilitation for many types of engagement activities.

            • 22 Apr 2024
            • 24 May 2024
            • Online
            • 7
            Register

            Bundle Discount & Early Bird Discount Available for this Package!

            Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement. 

            IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

            Note: Members must be logged in to access member pricing

            Fundamentals of Public Participation and Engagement (2 sessions)

            • 22 April 2024, 12:30 PM - 3:30 PM (EDT)
            • 23 April 2024, 12:30 PM - 3:30 PM (EDT)
               

              Designing Public Participation & Engagement (4 sessions)

              • 06 May 2024, 12:30 PM - 3:30 PM (EDT)
              • 07 May 2024, 12:30 PM - 3:30 PM (EDT)
              • 08 May 2024, 12:30 PM - 3:30 PM (EDT)
              • 09 May 2024, 12:30 PM 3:30 PM (EDT)

                    
              Applying Methods (4 sessions)

              • 21 May 2024, 12:30 PM - 3:30 PM (EDT)
              • 22 May 2024, 12:30 PM - 3:30 PM (EDT)
              • 23 May 2024, 12:30 PM - 3:30 PM (EDT)
              • 24 May 2024, 12:30 PM - 3:30 PM (EDT)

              Upon successful completion of the Certificate in Public Participation, participants receive a "Certificate of Completion" to acknowledge their accomplishment and verify their training hours.

              Cancellation and Refund Policy

              Learn more about the IAP2 Canada's Certificate in Public Participation

              • 22 Apr 2024
              • 12:30 PM
              • 25 Apr 2024
              • 3:30 PM

              Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

              Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

              Bundle Discount Available!

              Register Now!


              Course Objectives: 

              By the end of this course, participants will be able to:

              • Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
              • Research, design and test a face to face and/or online method using a range of tools and resources
              • Apply the four steps of designing a method to incorporate the eight key components of method design
              • Develop rational and experiential aims
              • Design an appropriate format
              • Design questions and process
              • Develop appropriate communications
              • Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
              • Incorporate inclusivity and diversity principles
              • Identify data management needs, evaluation points and measures
              • Identify resources required
              • Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
              • Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
              • Identify principles for monitoring online activity
              • Test the design by running elements of the method and submitting for peer review using a checklist
              • Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
              • Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

              Target Audience: 

              • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

              Course Delivery:

              This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

              This is a 12-hour, trainer-led Delaney Virtual Academy. Zoom and Google Suites (digital workbook provided at course conclusion) are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three-hour sessions over four consecutive days. Each daily session runs 9:30 a.m. – 12:30 p.m. Pacific Time; 12:30 p.m. – 3:30 p.m. Eastern Time

              Prerequisite:

              Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

              Learn more

              Cost:

              $795.00 + applicable tax - - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

              Register Now!


              Our Licensed Trainers:


              Jessica Delaney, CP3

              Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

              She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

              Learn more at http://www.rmdelaney.com/

               
              • 22 Apr 2024
              • 23 Apr 2024
              • 2 sessions
              • 10
              Register

              Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
              Learn more

              The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

              Cancellation and Refund Policy

              Course Objectives: 

              By the end of this course, participants will be able to: 

              • Define public participation and engagement and related terms and what makes it unique
              • Identify what makes public participation and engagement meaningful 
              • Reflect on the benefits, risks and myths related to public participation and engagement
              • Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
              • Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
              • Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
              • Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
              • Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
              • Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
              • Apply the IAP2 spectrum to public participation and engagement situations and practice 
              • Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

              Target Audience: 

              • New practitioners beginning their journey in engagement 
              • Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

              Course Delivery:

              Online and hosted by IAP2 Canada.

              Prerequisite:

              There is no prerequisite.

              Our Licensed Trainers:

              Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

              • 23 Apr 2024
              • 12:30 PM
              • 24 Apr 2024
              • 3:30 PM

              Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 2 Practitioners) - IAP2 Canada Certificate in Public Participation
              Learn more

              The IAP2 Way in Challenging Contexts is Level 2 course that sets out the underpinning models and frameworks of public participation and engagement practice as defined by the IAP2 community. Specifically in terms of what it is, who is involved, standards of practice, and why it is important to be practiced ethically and effectively. Participants will explore these concepts and models in contexts that are challenging and will gain skills and knowledge to apply to their work. This course is suitable for practitioners who already have substantial experience in public participation and engagement practice work and are ready to be leading this work with others (2-5 years).

              Deadline to register is April 09 - don't miss out!

              Register Now


              Course Objectives: 

              By the end of this course, participants will be able to:

              • Define public participation and engagement and related terms and describe its relationship with communication
              • Identify what makes public participation and engagement meaningful and reflect on the benefits, risks and myths related to P2/engagement
              • Identify the role that values play in challenging public participation and engagement work and the leadership attributes that will serve them as they practice.
              • Reflect on and apply ethical leadership actions and abilities to challenging engagement situations
              • Apply the Profiles of Engagement model to public participation and engagement and explore organization led and community led engagement and how that impacts the engagement process
              • Apply the IAP2 spectrum to challenging public participation and engagement situations and practice
              • Explore the Practice Framework as a tool for effective planning and process
              • Reflect on and apply the principles of diversity, equity and inclusion and explore the concept of inter-cultural engagement
              • Explore the role of power and influence in challenging engagement contexts and its impacts to our work.

              Target Audience: 

              • Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

              Course Delivery:

              Online - This is an IAP2 Canada core training course delivered externally by an IAP2 licensed trainer.

              Prerequisite:

              None

              Cost:

              $395.00 + applicable tax

              Licensed Trainer:

              Tannis Topolnisky, CP3 has eighteen years of public engagement experience and has been a licensed trainer of the IAP2 Foundations and IAP2 for Decision Makers courses since 2011. She has worked in a variety of areas such as legislation, policy and program development, health, contaminated sites, heritage conservation, municipal budgeting, land use planning, affordable housing, education and more. Tannis has diverse experience engaging communities, interest groups, non-government organizations, professional and industry associations, academics, patient groups and Indigenous peoples. She often finds herself planning and facilitating projects where there are potential impacts to health, livelihood, relationships, community and quality of life.
              • 24 Apr 2024
              • 12:30 PM - 4:30 PM
              • Online
              • 25
              Register

              Public Participation and Engagement for Senior Leaders looks at P2 and engagement from the perspective of those in leadership and decision-making roles. It explores what makes P2 and engagement meaningful, standards of practice, and the unique and critical role that senior leaders play in building a positive culture of P2 and engagement that contributes to improved results, credibility, and performance.

              Cancellation and Refund Policy

              Course Objectives: 

              By the end of this course, participants will be able to:

              • Identify and consider how external and internal factors are impacting P2/engagement
              • Define P2 and engagement as well as related terms and what makes it unique, and consider the role of leaders in P2 and engagement
              • Identify what makes P2 and engagement meaningful, and reflect on the impacts and results of collaboration and connection
              • Explore the critical role of leaders in building trust, working with power and influence, and committing to the purpose of engagement and level of influence, through the lens of the spectrum and the Profiles of the Engagement model
              • Explore the Practice Framework to identify the role of leaders in building an engagement culture and in working with community and stakeholders
              • Explore the role of power and influence in challenging engagement contexts, and their impacts on our work and the perception of our organization
              • Identify the steps on the development continuum for a culture of P2/engagement and assess organization (s) against those steps; evidence and measures of how well we are doing.
              • Discover the role of the leader in leading culture change in communities and organizations, and practice skills and knowledge

              Target Audience: 

              • Senior Leaders are: Management and Executive levels of an organization where decisions are made related to the whole of an organization and where accountability and responsibility rest. This can include the Executive team, Chief and Council, elected officials, or senior leadership of specific organizational departments.

              Course Delivery:

              Online and hosted by IAP2 Canada.

              Prerequisite:

              There is no prerequisite.

              Learn more

              Our Licensed Trainer:

              Tracey Ehl brings groups together to explore ideas, opportunities and issues.  She approaches public participation as a learning process, for everyone.  This is based on a belief that individual and collective learning hold great potential for positive, transformative change. 

              Tracey has over two decades of professional experience in facilitation, public and stakeholder engagement, environmental communications and environmental and strategic planning.  Tracey’s energetic and attentive style has assisted communities locally and internationally to develop supported, realistic solutions and achieve shared goals. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development.  Within these projects, Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the affected stakeholder groups, while managing controversy, outrage and budget limitations, multiple agendas and influences beyond the project.

              • 24 Apr 2024
              • 2:00 PM - 3:30 PM
              • Online
              Register

              Delve into the realm of artificial intelligence and explore the ways in which AI tools can be harnessed to achieve success in public participation. Gain insights into cutting-edge tools, ethical considerations regarding AI utilization for engagement, and the development of emerging organizational policies.




              Time Zones
              • 02:00 pm - 03:30 pm Eastern
              • 01:00 pm - 02:30 pm Central
              • 12:00 pm - 01:30 pm Mountain
              • 11:00 am - 12:30 pm Pacific
              About your presenter:

              Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision-makers. She has over 20-years of international leadership experience in designing, facilitating, managing, and evaluating complex civic engagement efforts. 


              Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large-scale engagement, and more. 


              For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons.

              • 29 Apr 2024
              • 12:30 PM
              • 30 Apr 2024
              • 3:30 PM

              The aim of Conflict in Engagement is to help you understand, and more effectively manage, conflict dynamics. This course explores conflict dimensions, tools for anticipation and mitigation, understanding conflict sources and impacts, the role of power, and much more.


              Register Now!


              Course Objectives:

              • Explore a range of approaches for responding to difficult situations and challenging behaviours
              • Practice ways to respond to difficult situations
              • Explore the five dimensions of engagement conflict and ways and tools to anticipate and/or mitigate factors that might give rise to conflict
              • Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process
              • Understand the role of power and influence in engagement practice
              • Understand and identify the cycle of escalation and the behaviours, attitudes and actions that are evident as conflict increases
              • Contribute to and/or apply strategies to de-escalate challenging situations
              • Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust
              • Learn approaches to work in challenging situations applying behaviours that build trust and credibility
              • Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner and how that is upheld in the process.

              Target Audience:

              People facing conflict in their engagement practice.

              Course Delivery:

              This is an IAP2 Canada training course delivered externally by an IAP2 licensed trainer.

              Prerequisite:

              Fundamental in P2 and Engagement or any course from the previous foundations' program.

              Cost:

              $395.00 + applicable tax 

              Register Now!


              Our Licensed Trainers:

              Jessica Delaney, CP3

              Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

              She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

              Learn more at http://www.rmdelaney.com/