About This CourseComplexity in public participation and engagement arises when issues are novel, unpredictable, interconnected, or politically sensitive. Traditional approaches often fall short in these environments. This course introduces participants to models such as the Cynefin Framework and IAP2’s Practice Framework to help analyze complexity, build adaptive strategies, and design resilient engagement plans. Through case studies, planning tools, and peer review, you will apply learning directly to real-world contexts. By the end, you will have the skills to design strategies that are context-appropriate, iterative, and aligned with IAP2 Core Values. Key Benefits
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Engagement today often involves wicked problems like climate change, policy gridlock, misinformation, or sensitive social issues. These challenges demand more than technical skills. They require the ability to recognize patterns, test approaches, and adapt in real time.
By taking this course, you will:
Improve outcomes in projects where standard methods fail
Reduce risk by applying complexity-aware frameworks
Enhance trust, transparency, and legitimacy in decision-making
Build resilience into engagement strategies for long-term effectiveness
By the end of this course, you will be able to:
Identify and explain the drivers of complexity in P2 and engagement
Map and assess sources of complexity across decision, implementation, community, and organizational factors
Apply the Cynefin Framework and other tools to diagnose system dynamics
Develop and justify strategies that are purposeful, context-appropriate, and iterative
Design engagement plans that integrate complexity strategies and risk management analysis
Anticipate how complexity may evolve across a project or organization over time
Confidently present and peer review engagement strategies
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