2019 Skills Symposium - IAP2’s Strategies for Dealing with Opposition & Outrage in Public Participation

This two-day training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times of environmental, health, cultural, economic and social changes this course will give participants strategies and behaviours to enhance quality outcomes, even when communities and stakeholders are emotional or outraged.

PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

— Cancellation and Substitution policy —

Learning Objectives

When participants have completed this course, they will have:

• Learned how to identify and assess outrage and its causes
• Gained new knowledge about strategies that will reduce outrage in public engagement
• Learned how and when to implement strategies to reduce outrage, applying them in the planning of P2 and in the moment
• Practiced applying strategies and approaches to respond to and address outrage and emotion
• Come away with a new way of thinking and analyzing outrage, and with enhanced skills, knowledge and behaviours to apply in their next public engagement challenge

Course Outline

Trainer: Stephani Roy McCallum

Stephani Roy McCallum is the Chief Storm Rider at the Courageous Leadership Project and also the Founder and a team member at Dialogue Partners Inc. Steph is a Leadership Coach, Certified Professional Facilitator and a seasoned leader specializing in conflict, high emotion and controversy. She was the Lead Developer for IAP2 of the Strategies for Public Opposition & Outrage training course, and was President of IAP2 International. She has facilitated conversations on 5 continents, engaging people in dialogue on controversial projects, working with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that brave, honest conversations are how we solve the problems we face in our lives, organizatons and communities - together.

#Schedule at a Glance