Webinars presented by IAP2 Canada and IAP2 USA are recorded; the recordings and any collateral material are made available for the professional development use of our members. Watch them at your own pace and get inspired to keep learning.
IAP2 Tasters are mini-versions of professional development courses. In these webinars, you'll get to engage with a trainer on a given topic, ask questions and make comments, and come away with two or three learning points that you can put to work right away in your own practice. Many of these same trainers present longer versions of these courses, whether ad hoc throughout the year or in online trainings.
Webinar Series |
2025 Webinar Series |
Access learning webinars hosted by IAP2 Canada in 2025. |
Hands-on Help: Become a CP3Building the future of engagement means being recognized as a true professional. The Certified Public Participation Professional (CP3) designation from IAP2 validates your expertise and commitment to excellence. In this session, CP3 assessors from IAP2 Canada and USA shared tips on the certification process, including how to showcase your skills and what assessors look for in your case study. |
The Fraser River Tunnel Project: Using the Five Senses to Spark Interest During Regulatory Engagement, 2024 Core Values Award Recipient in Creativity, Contribution, and Innovation in the FieldWhat do a 3D printer, a motorboat and salmon dog treats have in common? Join this special encore presentation to learn how the Fraser River Tunnel Project team worked within the prescriptive rules of a regulatory Environmental Assessment to design a creative and human-centric approach engagement. The Fraser River Tunnel Project is a $4.15 billion transportation project in the Greater Vancouver region of British Columbia. The Project is the first immersed tube tunnel in Canada in nearly 60 years and is undergoing a provincial Environmental Assessment (EA). As part of the regulatory EA engagement, the Project team harnessed the five-senses to spark interest in this highly technical process. The Fraser River Tunnel Project won the 2024 IAP2 Canada Core Values Award for Creativity, Innovation and Contribution to the Field. |
NATIONAL Public Relations Case Study Webinar Series: Navigating Complexity: Engagement to Drive Change Amid Tragedy and DivisionAs we approach the 5th anniversary of the 2020 mass casualty in Nova Scotia, this webinar will explore the approach taken for the public inquiry by the Mass Casualty Commission including guiding principles, engagement activities, and outcomes. Facing challenges including the sensitive nature of the mandate, operating during the Covid-19 pandemic, the increasing distrust in institutions, and the limitations of a legal process, the Commission’s engagement team focused on driving substantive, long-lasting societal change. Through innovative engagement, communication, and outreach strategies, the Commission has set new precedents for public inquiries and associated processes across |
Wise Practices in Indigenous Engagement, 2024 Core Value Awards Honourable Mention for Indigenous EngagementJoin us for a fast-paced dive into the many tools and methods applied to Indigenous engagement on EPCOR’s multi-year Flood Mitigation Project. Discover how an integrated project team supported nimble adaptation, and grew trust and relationships. We’ll share what went well and what we’d do differently. EPCOR’s project received a 2024 Core Values Award Honorable Mention in Indigenous Engagement. You’ll leave with:
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NATIONAL Public Relations Case Study Webinar Series: Public Participation as a Tool for Better Airport PlanningIn the context of continuous growth in air traffic and rapid technological advancements, ADM Aéroports de Montréal must anticipate future needs to ensure efficient and sustainable airport infrastructure. Updating its master plans for the 2023-2043 period is a crucial step in this process. These master plans aim to define the strategic directions that will guide the development of airport infrastructures over the next two decades, taking into account not only economic and environmental imperatives, but also societal expectations. In this webinar, experts from NATIONAL Public Relations will present the methodological framework adopted by ADM Aéroports de Montréal to conduct an extensive consultation process with its stakeholders and the general public. They will highlight how these exchanges influenced the drafting of the master plans, as well as the importance of adopting a collaborative approach to address the complex challenges that the Canadian airport sector faces. Learning Outcomes
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Engagement Review: An Approach for Building Public Trust in EngagementJoin Shannon Gordon and Cheeying Ho from WCS Engagement + Planning for an interactive one-hour webinar that will help you step back from the day to day of delivering engagement and asses what’s working, what’s not, and what if. This session is essential for local government officials and engagement practitioners looking to objectively evaluate and refresh their public engagement practices, taking trends, best practices, and community expectations and preferences into consideration. Don’t miss your chance to enhance your skills and contribute to building stronger community relationships. What You Will Learn: Discover a practical approach to assessing your engagement efforts, ensuring they align with policies, best practices, and public expectations. This webinar will be enriched with real-world examples that highlight effective strategies. Learn how to conduct an in-depth review of your organization’s engagement policies and practices to uncover strengths and areas for improvement. We’ll illustrate this with case studies from Whistler, showcasing how such reviews can bolster organizational transparency and enhance community trust. |
Combatting Misinformation: Strategies for Authentic Engagement in a Post-Truth EraIn the contemporary digital landscape, engagement experts face a formidable challenge: the swift spread of misinformation and disinformation. Such false narratives jeopardize the integrity of engagement initiatives, diminish public trust, and hinder effective governance. Tailored for the engagement community, this session delves into cutting-edge research on these phenomena. It goes beyond diagnostics, offering actionable strategies to neutralize misinformation's impact. Attendees will acquire tools to bolster the authenticity of their communications and engagement. Join us to fortify your planning approach in a post-truth world. |
2024 Webinar Series |
Access learning webinars hosted by IAP2 Canada in 2024. |
Sustainable Futures: Integrating Sustainability into Public Participation StrategiesJoin us for an insightful webinar designed to equip public participation (P2) practitioners with the knowledge and tools needed to weave sustainability into their strategies. This session will delve into defining sustainability within the context of P2, aligning it with the core values and ethical principles of IAP2, and showcasing successful case studies of sustainability-focused projects. Participants will explore interactive strategies for integrating sustainability into their initiatives and discuss emerging trends that could shape the future of public participation. Learning Objectives:
Enhance your P2 strategies and drive meaningful, sustainable outcomes in your community engagement efforts. |
The Importance of Trauma-Informed EngagementAs human beings, we are complex – we simultaneously inhabit many different social locations, and when we come together to do engagement we all as individuals bring our own political, cultural, economic, subjective and experiential knowledge to the table. And sometimes the incredibly valuable experiential knowledge people bring to engagement can be intertwined with experiences of trauma. This is why it is so important to build engagement strategies that are trauma-informed from the very start, and that incorporate critical reflexive practice. By the end of this session learners should be able to:
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Diverse Engagement on Ottawa's Waste Management PlanningCurious about how a city can engage diverse communities in shaping its solid waste policy? Join us for a discussion of the City of Ottawa's award-winning public engagement process for its new Solid Waste Master Plan (SWMP). This case study is a successful example of how a city can actively involve its residents in shaping critical policies. You'll learn about the innovative strategies used to ensure diverse and inclusive participation, from multilingual content to targeted focus groups. Whether you're a policy maker, urban planner, or just interested in civic engagement, this webinar will provide valuable insights about engaging with diverse communities. Don't miss out on this opportunity to learn from a successful real-world example of public policy development. |
Sea2City Design ChallengeThe 2023 IAP2 Canada Core Value- Indigenous Engagement, Project of the Year Recipient and the 2023 IAP2 International Project of the Year Sea2City achieved three notable outcomes. It redefined coastal planning language by addressing the interconnectedness of land and water and moving away from the colonial perspective that separates the two. The project also crafted an ambitious and inclusive vision for the False Creek shoreline, integrating Indigenous voices, values, and community needs. Finally, it developed practical site concepts and pilot projects refined through public engagement, introducing innovative decolonized ideas not previously seen in Canadian urban contexts. The webinar highlighted three important takeaways from the engagement process. Firstly, the active involvement of Host Nation representatives and cultural advisors was crucial for the project’s success, creating a collaborative environment. Secondly, engaging youth and the arts community proved essential, as their perspectives and artistic expression helped make complex adaptation issues more accessible. Lastly, the webinar emphasized the importance of interdisciplinary collaboration and integrating engagement efforts across various City departments, policies, and the public for effective coastal adaptation. |
![]() | Tear Down the Open House: “Youth-ifying” EngagementWhen was the last time you engaged young people in your projects? Young people are at the front lines of today’s most complex issues from the housing and affordability crisis, climate change, the opioid poisoning crisis, and many overlapping systemic issues. At the same time, youth are frequently left out of decision-making despite being left to live with the consequences the longest. Join us for a workshop that explores how our engagement practices can be more inclusive of all ages and how centering youth in our engagements can support us in shaping a better, more resilient, and sustainable future. As award-winning youth engagement specialists, CityHive will be tapping into our years of experience and sharing lessons learned on youth engagement. Participants will walk away with clear examples, tools, and strategies to take back into their own engagement practice. |
Enhancing Engagement in Mental Health and Substance Use Health2023 IAP2 Canada Core Values Awards Recipient – Creativity, Contribution, Innovation The Mental Health Commission of Canada (MHCC) has adapted the IAP2 spectrum to improve how they meaningfully engage people with lived and living experience (PWLLE) in mental health and substance use initiatives. This approach ensures trust and credibility while involving stakeholders. Join us to explore how our new organizational framework for engagement enables the MHCC to effectively leverage the advice, expertise, and interests of their Advisory Councils. Learn how we integrate PWLLE into decision-making processes at various stages of project life cycles on topics that matter the most to them. |
Artificial Intelligence: Its potential and ethics in the practice of public participationArtificial Intelligence (AI) technologies are poised to have profound practical and ethical implications for the process of decision-making in democratic societies. However, public participation practitioners and the communities we work with are not powerless in the face of these rapid technological advancements. Equipped with a foundational understanding of the technology, a sound ethical framework rooted in the core values long promoted by IAP2, and actionable guidelines, policymakers, P2 practitioners, and AI developers can better support the responsible integration of AI in public participation processes. Join Dr. Pamela Robinson, professor at the School of Urban and Regional Planning at Toronto Metropolitan University, and Morgan Boyco, community engagement practitioner at Dillon Consulting and Ph.D. Candidate at the University of Waterloo, for a discussion of their recent research on the potentials and the ethical implications of Artificial Intelligence in the practice of public participation. |
City Plan - Nanaimo ReImagined: A Blueprint for Community Engagement2023 Core Value Award Winner – Visual Engagement Join us to learn more about the 2023 Core Values Awards winning projects. Congratulations to the teams working on these outstanding projects. In 2020, the City of Nanaimo embarked on an ambitious journey to develop an integrated community vision that will guide how the City evolves over its next 25 years and beyond. In 2022, after two years of community conversations, intensive collaboration, and continuous improvement, City Plan – Nanaimo ReImagined emerged. ReImagine Nanaimo, the engagement process behind City Plan, was the largest community engagement program the City of Nanaimo has ever attempted. The engagement process started with a bold goal: develop an outreach approach that would cross the path of every person in the community. |
Neuro-Inclusion in Public ParticipationThis is the beginning of an important conversation to deepen your understanding of the experiences of neurodivergent people to enhance your approach to engagement. Join us to gain valuable perspectives and actionable tips to create more inclusive spaces for individuals of all neurotypes. This webinar, led by two neurodivergent engagement professionals, Brittany Kroiss and Kelly Guthrie, will share the insights and experiences of their research journey to make engagement activities more neuro-inclusive. |
Measuring What MattersMaria deBruijn gives a preview of her course on evaluating P2 processes. Check the IAP2 Events pages for the dates and times of her virtual courses. Here is Maria’s slide deck and some some additional resources:
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A Culture of Engagement” + Auditing Your Organization for P2 SuccessAnne Carroll and MJ Bull, and Tannis Topolnisky, CP3, combine to give "tastes" of two upcoming courses offered through IAP2 Canada. |
Trauma Awareness and Self-Care Interventions
Have you been experiencing increased anxiety, depression, low self-esteem or other psychological issues, directly or indirectly related to the COVID-19 pandemic? Do you know people who have? Dr Adriene B. Wright gives a preview of a course aimed at dealing with those symptoms and their root causes. Access the webinar |
Engaging with an online platform for P2 activitiesUsing a platform (or a site) to engage with your community is a different experience than using social media, live meetings or a simple online survey. In this 45-minute "taste" of her upcoming course, "Engaging With an Online Platform for P2 Activities," Stéphanie Beauregard shows you some best practices for using a platform, how to plan for an online engagement process, and offer some tools for online engagement. She'll also share her experiences from over the past fifteen years and provide a number of examples. Access the webinar |
Thinking Outside the Scope: Using Systems Thinking to Create Transformational Engagement StrategiesThe impacts of a global pandemic, growing environmental awareness, and calls for equality and justice surround us. As engagement professionals it has become critical that we think not only about our individual projects, but about how they fit within and influence the social and global settings that surround them. In this Taster Series course, which is derived from a three-hour course, we’ll explore Systems Thinking, a way of looking at engagement that can help us see the bigger pictures we’re working within, and perhaps even more importantly contribute to the positive changes we see happening around us. Receive practical tips for applying this way of thinking to your engagement strategies and explore how thinking ‘outside the scope’ might just be your key to creating truly transformational engagement projects. |
Project Management for P2 Practitioners
You have a P2 project to set up. Do you want to increase your certainty that your process will be a success? This Taster with Carole Spicer PMP, is just the ticket you need! Project Management is all about the knowledge, tools and techniques to make a project run smoothly, and it's a natural fit with IAP2's Five Steps for Public Participation Planning. Based on Carole's upcoming course, "Project Management for Public Participation Practitioners" (Thursday, May 20), this Taster will provide you with an introduction to project management concepts, a project management framework, and start the discussion of how project managers and public practitioners compliment and need one another to succeed. Here is Carole's slide deck. |
NAC Encore 2021
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