On-Demand Webinars
On-Demand Library
Catch up on any IAP2 Canada webinar, anytime
Webinars presented by IAP2 Canada and IAP2 USA are recorded, and the recordings and any collateral material are made available for the professional development use of our members.
Library at a Glance
Access
IAP2 Canada members
Non-Member Price
$50 per webinar
Library Includes
Past webinars & IAP2 Tasters
Browse By
Year and topic
Access
IAP2 Canada members
Non-Member Price
$50 per webinar
Format
Recorded video
Delivered With
IAP2 USA partnership
About the On-Demand Library
Every recorded webinar, in one place
IAP2 Canada, in partnership with IAP2 USA, records its regular learning webinars. As an IAP2 Canada member, you can revisit any recording and its collateral material anytime through this on-demand library, part of your membership.
Not yet a member? You can purchase access to a single upcoming webinar for $50, or join IAP2 Canada for full, ongoing access to the entire library.
The library also includes recordings of IAP2 Tasters, bite-sized, mini-versions of our professional development courses, exclusively for members.
What's Included
- Watch the full library of past IAP2 Canada and IAP2 USA webinars
- Revisit collateral material and resources shared during each session
- Catch up on IAP2 Tasters you missed live
- Browse the library anytime, organized by year
The Library
On-Demand Webinars
Members-Only Content
Log in using the account menu above to watch these recordings, or become a member for full access to the on-demand library.
Become a Member ›You're logged in. Click "Access the Webinar" on any recording below to watch it.
2026 Webinar Series
Beyond “Who Came?”: How One Simple Lens Revealed Who We Weren’t Hearing
Using social vulnerability to design engagement that enables participation, especially for residents whose circumstances limit their capacity to engage, featuring the City of Edmonton's integration of a Social Vulnerability Index into engagement planning.
Evaluating Risk in Public Participation and Engagement
Every P2/engagement process carries inherent risks, whether in the planning, implementation, or decision-making phases. This session looks at how to identify and manage them.
Building Engagement Strategies for Capital Projects & Construction Disruptions
A step-by-step engagement approach for municipal construction projects: expectation-setting, progress updates, frustration reduction, and maintaining community support.
Internal Strategy, External Output: Building a Public Engagement Improvement Flywheel
Three years of work building continuous improvement processes for public engagement, including managing decentralized engagement networks and automation strategies.
A Maturity Model for Public Participation
A developmental assessment tool from SFU's Morris J. Wosk Centre, designed to help organizations assess their engagement practice against core principles.
The Art of Being HEARD: Designing Equitable Engagements
Based on Dihya Insight's HEARD Theory, this session uses an equity lens to identify practical solutions for including people who face systemic barriers to participation.
AI for Community Engagement & Reporting: Beyond Basic ChatGPT
Advanced, practical applications of AI tools to support municipal engagement processes and reporting.
2025 Webinar Series
Embracing Partnerships for Local Equitable Climate Action
Research shows that local governments that form partnerships with their broader community make better progress toward their climate targets.
Chet wa í7sun, “We Pull Together:” Sḵwx̱wú7mesh Úxwumixw Elders Program Plan (2024 IAP2 Canada Core Values Award, Indigenous Engagement)
A case study on how Squamish Elders and youth collaboratively shaped a culturally rooted, community-led Elders Plan.
Building Community Support: The 6-Year Engagement Journey for the Imperial Waterdown to Finch Pipeline Project
A comprehensive public engagement campaign spanning six years, from planning through post-construction, for a 63 km infrastructure project.
Rebuilding Trust with 2SLGBTQIA+ Communities: Co-Developing a Public Apology
The process of rebuilding trust through deep, inclusive engagement, centered on a community-led approach.
Hands-on Help: Become a CP3
CP3 assessors share tips on the certification process and what assessors look for in case study submissions.
The Fraser River Tunnel Project: Using the Five Senses to Spark Interest During Regulatory Engagement
A 2024 Core Values Award recipient, showing a creative, human-centric approach within a prescriptive regulatory process.
NATIONAL Public Relations Case Study: Navigating Complexity, Engagement to Drive Change Amid Tragedy and Division
The approach taken for the public inquiry by the Mass Casualty Commission, including its guiding principles and engagement activities.
Wise Practices in Indigenous Engagement
A 2024 Core Values Award Honourable Mention, highlighting tools and methods for Indigenous engagement on multi-year projects.
NATIONAL Public Relations Case Study: Public Participation as a Tool for Better Airport Planning
The methodological framework adopted by ADM Aéroports de Montréal for extensive consultation with stakeholders and the public.
Engagement Review: An Approach for Building Public Trust in Engagement
A practical approach to assessing engagement efforts, ensuring alignment with policy and community expectations.
Combatting Misinformation: Strategies for Authentic Engagement in a Post-Truth Era
Research on the misinformation phenomenon, with actionable strategies to neutralize the impact of false narratives.
2024 Webinar Series
Sustainable Futures: Integrating Sustainability into Public Participation Strategies
Equips practitioners with the knowledge and tools to weave sustainability into their engagement strategies.
The Importance of Trauma-Informed Engagement
Building engagement strategies that incorporate trauma-informed approaches and critical, reflexive practice.
Diverse Engagement on Ottawa's Waste Management Planning
An award-winning public engagement process demonstrating innovative strategies for diverse and inclusive participation.
Sea2City Design Challenge
The 2023 IAP2 Canada Core Values Indigenous Engagement Project of the Year, integrating Indigenous voices with community needs.
Tear Down the Open House: “Youth-ifying” Engagement
Exploring how engagement practices can be more inclusive of all ages, centering youth in decision-making.
Enhancing Engagement in Mental Health and Substance Use Health
A 2023 IAP2 Canada Core Values Awards recipient, showing an adapted IAP2 Spectrum for meaningful engagement.
Artificial Intelligence: Its Potential and Ethics in the Practice of Public Participation
Research on the potential and the ethical implications of AI in public participation processes.
City Plan, Nanaimo ReImagined: A Blueprint for Community Engagement
A 2023 Core Values Award winner for Visual Engagement, showing the City of Nanaimo's largest community engagement program.
Neuro-Inclusion in Public Participation
A conversation on neurodivergent experiences, with actionable tips for creating more inclusive engagement spaces.
Taster Sessions - P2 Training
Measuring What Matters
An IAP2 Taster: a preview of an evaluation course on measuring and assessing P2 processes.
A Culture of Engagement + Auditing Your Organization for P2 Success
An IAP2 Taster covering two upcoming courses: building a culture of engagement, and auditing your organization for P2 success.
Trauma Awareness and Self-Care Interventions
An IAP2 Taster addressing anxiety, depression, and other psychological impacts related to the COVID-19 pandemic.
Engaging with an Online Platform for P2 Activities
An IAP2 Taster on best practices for using online platforms for engagement, with planning tools and examples.
Thinking Outside the Scope: Using Systems Thinking to Create Transformational Engagement Strategies
An IAP2 Taster exploring systems thinking to help practitioners see the bigger picture and contribute to positive change.
Project Management for P2 Practitioners
An IAP2 Taster introducing project management concepts and a framework aligned with IAP2's Five Steps.
NAC Encore Series 2022
Digital Discovery Workshop: Digital Public Participation, Practice, Challenges, and Opportunities
Research on leveraging digital tools, with key considerations for high-quality digital engagement.
Addressing Historic Inequities in Texas Housing Investments Through Strategic Engagement and Analyzing Root Causes of Inequities
The Displacement Prevention Division discusses the spectrum of community engagement and the root causes of inequity.
Breaking Down Barriers to Bolster Youth Voices
A real-life engagement evaluation identifying a lack of youth participation at in-person events, and how to address it.
Building a Shared Decision-Making Model Grounded in Indigenous Values
Exploring how world views shape cultural bias, and how to build shared decision-making grounded in Indigenous values.
NAC Encore: City of Edmonton Ward Re-Naming Initiative
An Indigenous women-led initiative giving Edmonton's wards new names that reflect the diversity of language groups.
Community Connectors-in-Residence: Building Power, Raising Voices, and Elevating the Experiences and Priorities of Communities of Color
A program supporting the voices and building the power of underrepresented communities by reducing barriers to participation.
DEI, Yes! But What the Heck Is Intersectionality? How Applying an Intersectional Lens to P2 Projects Helps Us Live IAP2 Values More Fully
Learn about the concept of intersectionality and its application to P2 planning and the IAP2 Core Values.
NAC Encore: Community Liaisons, an Equitable Approach to Community Engagement with Multicultural Communities
The Port of Seattle's equity-based approach to engagement, grantmaking, and environmental justice.
Credentials Matter! Invest in YOU! IAP2 Professional Certification
A review of IAP2's training, certificate program, and the international CP3 certification and designation.
Cultivating Safe Spaces in P2: Lessons Learned from the Classroom
Best practices for defining and creating safe spaces in public participation and engagement.
A Decolonized Approach to Community Engagement in a Municipal Planning Process
A panel discussion on a decolonized approach to community engagement, using the West End Community Hub as an example.
Disrupting Stigma and Advancing Diversity, Equity and Inclusion in Health Care Through Illustrated Storytelling
Principles of co-design applied to challenge stigma and advance DEI through illustrated storytelling.
Engagement Tips & Bingo
An interactive session on how to effectively lead BINGO! as an engagement method.
Explorons Ensemble 10 Techniques de P2 Préférées des Citoyens / Let's Try Out 10 Favourite Citizen Engagement Techniques
A bilingual (French/English) session reflecting on effective citizen engagement techniques.
Les Femmes ne Participent pas, C'est Parce qu'Elles ne Sont pas Intéressées… Mais Encore! / Women Do Not Participate, It's Because They're Not Interested... Wait, What?
A bilingual (French/English) session on women's public participation, with supporting data and best practices.
‘Forensic Analysis’ of Hybrid Facilitation Engagements: Lessons from the Trenches
Resources and fixed points for planning successful hybrid meetings, with practical facilitation tips.
Hello. হ্যালো. வணக்கம். 你好. Engaging Culturally and Linguistically Diverse Neighbourhoods
The Regent Park revitalization case study, showing an engagement approach for diverse representation.
How Can a City Help Businesses During Construction? Embedding Economic Justice into Municipal Infrastructure Projects
A construction mitigation program addressing long-term economic benefits alongside short-term impacts on local businesses.
How Can Community Engagement Address Hate Crimes and Incidents?
Defining hate crimes and discussing the role of community engagement in responding to them.
Fight Different: The Power of Focal Thinking in Systemic Conflicts
An introduction to Focal Thinking, covering the nature of problems, conflict, and the role of the facilitator.
NAC Encore: From the Bottom Up, How the Public Can Create Public Policy
Lessons learned from a nonprofit paired with government entities to influence elected officials.
Recording Link Needed Become a Member to Watch ›
Closing Keynote 2022: How to Change a City
A motivational presentation by an anti-oppression consultant on changing cities.
I Don't Have a TikTok, What Now?
A discussion on reaching different demographics beyond TikTok, using transgenerational thinking.
IAP2 Makeover with Isabella GiaVulva, “The Engagement Drag Queen”
Reimagining the IAP2 Spectrum of Public Participation through a drag performance perspective.
NAC Encore: Innovations in Climate Community Engagement
Citizens' assemblies and co-creating solutions for climate action toward net-zero emissions.
Know Yourself, Know Your Audience: Leadership Skills Building for Productive Conversations
Skills for enhancing productive conversations through self-awareness and stronger communication.
Many Pathways Lead to Stronger Relationships: EPCOR's Indigenous Engagement Strategy
Meaningful engagement with more than 30 Indigenous Nations and communities on multi-year projects.
Opening Keynote 2022: Maximizing Impact, Tap into the 3 T's to Build Great Teams and Organizations
The opening keynote for the 2022 North American Conference, with an Olympic gold medallist on teamwork.
The Next Step for Lottery-Selected Citizen Panels: Equity-Driven Design
Lottery-selected citizen panels as a new approach to democracy, applied to P2 with an equity focus.
No One Is Listening! Ottawa Trucker Occupation 2022
A discussion of P2 effectiveness during polarized events, using the 2022 Ottawa trucker occupation as a case.
Nothing About Us, Without Us: Applying an Equity Lens to Climate Change Management
The City of Calgary's climate engagement strategy and tactics, applying an equity lens throughout.
Playful Planning: How to Gamify Public Engagement
Game design elements used in non-game contexts to increase motivation and improve engagement outcomes.
Reimagining Traditional Strategic Planning: Using Co-Design to Engage Diverse Voices in a Digital-First Context
Applying co-design to engage diverse voices digitally, in remote and hybrid contexts.
Showing Up: A Behavioural Insights Approach
Using behavioural insights to design better outcomes by understanding how citizens actually make decisions.
Uncovering the ‘So What’ of Public and Patient Engagement: How to Evaluate Impact Using the Engage with Impact Toolkit
A toolkit for evaluating the impact of public and patient engagement work.
Value Creation in P2
An exploration of the concept of value creation in P2, from the IAP2 Canada Research Committee.
NAC Encore: What Can I Do About the Deepening Political Divide?
Approaches for neutral facilitators helping people move toward healing amid political division.
What Do Your Online Participants Really Want? Choice Architecture and Purposeful Design
Designing thoughtful online engagement tools, with a toolkit of best practices for meaningful input.
What's Your Story: Exploring Storytelling as an Engagement Technique
Storytelling as a tool for deeper, more equitable engagement in public participation.
When Equitable Engagement Gets Pushback
Municipal planners discuss pushback on equity initiatives and approaches for responding constructively.
2021 Core Values Award Winners (Canada and USA Categories)
Three Core Values Award honourees from 2021, across Canada and USA categories.
2021 Core Values Award Winners: Government of Manitoba's EngageMB and Avenue Consultants' 300 West Project
Presentations from the Government of Manitoba's EngageMB and Avenue Consultants' 300 West Project.
NAC Encore 2021
NAC Encore: Re-Imagining Communications Approaches Using Art, Design and Super-Heroes!
The Philadelphia Water Department's use of local art and “Water Woman” to support infrastructure communications.
2020 IAP2 Core Values Awards, International Organization of the Year: Nova Scotia Health Authority
Nova Scotia Health Authority's commitment to making engagement part of its organizational DNA.
2020 IAP2 Core Values Awards Winners
Winners from the City of Winnipeg, Maximus City, TransLink, and JLA Public Involvement.
NAC Encore: Experience 8 Unusual Participation Techniques in 2 Hours / Faites l'Expérience de 8 Techniques Participatives
A bilingual session with a hands-on look at eight innovative public engagement techniques.
NAC Encore: “Aistowaípiiyáoóp” and “Partnerships Are All About Relationships”
Cooperative efforts between public agencies and Indigenous communities, including stories of reconciliation.
NAC Encore: Appreciative Inquiry, Empowering Communities Through Collaborative Infrastructure Design
Appreciative inquiry used for BC Ferries terminal planning, with community co-creation.
NAC Encore: Participatory Budgeting to Promote Resiliency and Community Healing in Response to Ferguson
Participatory budgeting used to help restore community in the St. Louis Promise Zone following the unrest in Ferguson.
Recording Link Needed Become a Member to Watch ›
How to Access
Watching a recording takes a few simple steps
Access depends on whether you're already an IAP2 Canada member.
1
Confirm that your IAP2 Canada membership is active
2
Log in using the account menu above
3
Browse the library below by year or topic
4
Not a member? Purchase single-webinar access for $50, or join for full access
Become a Member
Unlock the full
on-demand library
Membership includes every recorded webinar, live webinars, and IAP2 Tasters, your gateway to staying ahead in the field.
The leading membership organization for public participation and engagement professionals in Canada and around the world.
Version Française