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(Virtual Training) When Things Go Sideways: How to embrace emotion and outrage and change results

  • 23 Mar 2021
  • (PDT)
  • 25 Mar 2021
  • (PDT)
  • 3 sessions
  • 23 Mar 2021, 8:30 AM 11:30 AM (PDT)
  • 24 Mar 2021, 8:30 AM 11:30 AM (PDT)
  • 25 Mar 2021, 8:30 AM 11:00 AM (PDT)
  • Zoom
  • 19


  • For members of the IAP2 Affiliates or IAP2 Federation International Associates.


Does this sound like your project?

  • The issue is incredibly complex.
  • You are surrounded by outrage and controversy.
  • You expecting lots of high emotion and anger at your next meeting.

Then, this is the course for you!

Building on IAP2’s Strategies for Outrage and Opposition (but not a pre-requisite), this highly participatory course will have participants uncover what’s driving emotion and outrage in P2 processes and discover what triggers these natural responses. Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate. International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it.

Please note that scheduling online training is very different from face-to-face. This course will be offered in two, three hour segments. 


— Cancellation policy —

Learning Objectives

Participants can expect to walk away with:
  • Participants will explore skills and tools to embrace high emotion and outrage in public settings
  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
  • Understand and identify some of the brain science, triggers for emotion that creates high emotion
  • Provide participants an opportunity to understand the tools and how they would be useful in different projects and with different stakeholders

Trainer: Kim Hyshka, CP3

Kim Hyshka, CP3Kim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations. Better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

Watch this short video to see Kim in action!

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