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(Virtual Training) Designing Public Engagement for the Tired and Distracted

  • 19 Oct 2021
  • 10:00 AM - 1:00 PM (PDT)
  • Zoom
  • 7


  • For members of the IAP2 Affiliates or IAP2 Federation International Associates.

Registration is closed

The effectiveness of public participation design and facilitation is dependent on real people engaging in real time, against the backdrop of real life. This candid, practical session will provide P2 practitioners with road-tested tips for building effective engagement with members of the public whose behaviour is challenging for a variety of reasons. When people, or the organizations they represent, are exhausted, distracted, irritable or entrenched, we need a deeper toolbox and a more flexible mindset to channel their attention productively. This course will provide both.

Following this session, participants will be able to:

  • Build empathy for participants in public engagement processes who appear to be too distracted, exhausted and/or belligerent to participate effectively.
  • Draw appropriately on a more extensive inventory of public participation design and facilitation tools to respond to difficult or unexpected behaviours in real-time.
  • Manage their personal state and mindset more effectively as a result of understanding how to strengthen their “adaptability quotient.”
PLEASE NOTE: If you are a member of IAP2 Canada please log into the website (top right-hand corner) to register automatically at the member rate.

International IAP2 members require a code to register. Please contact info@iap2canada.ca to obtain it. 

This virtual course is offered in one, three hour session. To find out the time the training takes place in your time zone you can use this link 

 - Cancellation and Refund Policy

Trainer: Dr. Rebecca Sutherns

Dr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.

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