Designing P2 and Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by an IAP2 licensed trainer.

Cost:

$750.00 + applicable tax

Our Licensed Trainers:

Amelia Shaw is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a seven-hour, trainer-led Engage Delaney virtual course. Zoom, Miro, and a digital course workbook and are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three and a half-hour sessions over two consecutive days. A course certificate is provided upon completion. Each daily session runs 9:30 a.m. – 1:00 p.m. Pacific Time; 12:30 p.m. – 4:00 p.m. Eastern Time.

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney is a seasoned engagement and communications professional with 15 years of experience working with government, private and not-for-profit sectors.

She provides clients with engagement, facilitation and strategic communications services in her strength sectors that include municipal government, sustainable housing, and healthcare. Jessica has planned, implemented and reported on over 100 comprehensive and inclusive engagements using a variety of in-person and online engagement techniques. Her approach to community, public, stakeholder and Indigenous engagement is to make it safe, inclusive, fun and practical.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

IAP2 Canada is proud to present our latest training offer, “Nothing about us, without us”, an Indigenous Awareness Training designed by Indigenous professionals, knowledge keepers, elders, and community members. This training focuses on the concept of colonialism being a shared experience and how this impacts the indigenous world & Canadian society today. Learning about this concept through both historic & contemporary means, led by indigenous voices, provides the learner with opportunities to strategize & contemplate equity in our modern society. This training strives to answer the question, when it comes to the Indigenous story, where do we go from here?

The program is designed for professionals whose roles involve engagement, decision-making, service delivery, planning, policy development, or relationship-building with Indigenous Peoples and communities. While this training does not make participants experts, it builds the awareness and responsibility necessary to engage appropriately, recognize limitations, and understand when deeper relationship-building, consultation, or Indigenous-led processes are required.

The intent of this training is educational, reflective, and relational. It encourages participants to broaden awareness, deepen understanding, and reflect on how their roles, organizations, and systems intersect with Indigenous realities. 

Lock in your early bird rate before July 16, 2026!

Interested in this course but the schedule doesn’t fit your availability? Let us know your preferred timing by completing this form

Course Objectives: 

• Historical Knowledge: Recall and understand key historical events, including the Indian Act, treaties, and the residential school legacy.
• Cultural Awareness: Gain insight into diverse Indigenous worldviews, traditions, and values.
• Contextual Understanding: Recognize the impact of government policies of assimilation and the resulting social, economic, and political challenges.
• Reconciliation & Accountability: Learn to identify personal and systemic biases, myths, and assumptions.
• Colonialism: Understanding how colonialism and colonial thinking came about and how it impacts our world today
• Shared Experience: Creating an understanding of how the history of colonialism affects both Indigenous and Canadians both today and historically
• Effective Engagement: Develop strategies for respectful engagement, partnership, and communication with Indigenous communities.
• Professional Application: Apply knowledge to workplace contexts, Indigenous engagement, professional growth
• Ongoing Learning: Identify opportunities for continued personal and professional development in Indigenous relations.

Target Audience: 

Professionals who want to know more about indigenous ways of knowing, the Indigenous story and colonialism as a shared experience in a safe environment.

Course Delivery:

Online and hosted by IAP2 Canada. Cancellation and Refund Policy

Our Trainers:

Judy Carlick Pearson is an Indigenous Awareness facilitator, community leader, and communications professional with over a decade of experience working across Indigenous engagement, community development, and cross-cultural collaboration. She brings a thoughtful and relationship-centered approach to her work, grounded in respect, lived experience, and a deep understanding of the importance of meaningful dialogue and connection.

With a background in communications and interdisciplinary studies from Royal Roads University, Judy has supported Indigenous organizations, businesses, and communities through facilitation, public engagement, mentorship, and leadership roles. Her experience includes working within Indigenous-led organizations, supporting community initiatives, and helping create spaces for respectful learning and understanding.

Judy’s facilitation style encourages reflection, curiosity, and open conversation. She is passionate about helping participants build stronger awareness of Indigenous histories, perspectives, and contemporary realities while fostering culturally safe and respectful environments for learning.

Deeply connected to the land and ocean of the Northwest Coast, Judy’s work is guided by values of integrity, reciprocity, and community care.

Webinar: Collaboration in Action: Austin’s Equity-Based Preservation Plan

The City of Austin’s new Equity-Based Preservation Plan was authored by a 26-member community working group with input from thousands of Austinites. Join City staff to learn about collaborative engagement strategies—and lessons learned—in the Plan’s development and early implementation. The Plan won the Project of the Year and General Project awards from IAP2 USA in 2025.

Presenter: Cara Bertron, Program Manager II, and Annie Flom, Senior Planner | City of Austin

Cara Bertron works to shape more equitable places through community and cultural preservation. She currently manages policy, programs, and outreach for the Historic Preservation Office in Austin, Texas, after facilitating the development of the City’s award-winning Equity-Based Preservation Plan. Cara’s work has been recognized by the National Trust for Historic Preservation, the National Alliance of Preservation Commissions, Preservation Action, Next City, and IAP2.

Annie Flom is a senior planner at the City of Austin’s Historic Preservation Office. Originally from Chicago, Annie earned her Bachelor of Arts degree in art history from Wesleyan University and earned her Master of Science degree from UT Austin’s Community and Regional Planning program. Her experience includes project management, community engagement, content creation, and research work, and is currently working to implement the Equity-Based Preservation Plan in her role at the City of Austin.

Time Zones

• 01:00 pm - 02:00 pm Eastern
• 12:00 pm - 01:00 pm Central
• 11:00 pm - 12:00 pm Mountain
• 10:00 am - 11:00 am Pacific

**This is webinar is sponsored by Social Pinpoint **

Beyond ‘Who Came?’: How One Simple Lens Revealed Who We Weren’t Hearing

Using social vulnerability to design engagement that enables—not just invites.

Across most municipalities, engagement often reflects who can participate—not necessarily those most affected by the decision. Edmonton wanted to deepen its practice by designing proactively for residents whose circumstances may limit their capacity to demand a service, adapt to change, or participate at all. This concept of social vulnerability—the lived conditions that shape a person’s ability to engage—is now reshaping how the City approaches public participation.

This webinar explores how Edmonton is integrating a social vulnerability lens into engagement planning—an approach that moves beyond generic outreach to understand where participation barriers may be higher and why. By adapting a version of the Social Vulnerability Index (SVI)—originally developed for disaster response—the City began using data to anticipate barriers before engagement begins. This aligns with Edmonton’s Public Engagement Policy (C593D), which calls for equity-based, data-driven, proactive, and continuously improving engagement.

Rather than offering a step-by-step formula, the session shares the mindset behind the work: how a simple data lens can illuminate who is most affected, guide decisions about where to show up, and support more intentional, meaningful participation.

Through examples from the Public Washroom Strategy, Community Sandbox Program, and Sidewalk Maintenance Strategy, participants will see how vulnerability mapping revealed patterns that traditional engagement alone could not—and how it strengthens values-based, impact-oriented decision-making across the organization.

This webinar is for practitioners seeking engagement that does more than invite—it enables.

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Maral Hamayeli is a Senior Public Engagement Advisor with the City of Edmonton, bringing over ten years of international and Canadian experience in participatory planning and digital engagement. She holds an MA in Digital Humanities from the University of Alberta and focuses on equity-driven, trauma-informed, and data-informed practices. Maral supports major City initiatives and helps strengthen organizational engagement capacity across the public service.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Interested in this course but the schedule doesn’t fit your availability? Let us know your preferred timing by completing this form

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of Public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Kim Hyshka, CP3 is a trailblazer in high-stakes, high-impact engagement and communication and the powerhouse behind Dialogue Partners, a boutique public engagement consultancy. She doesn’t just facilitate conversations—she transforms them. With a deep passion for navigating complexity, Kim helps organizations, teams, communities, and leaders push beyond the status quo to create real, lasting change. Her expertise has shaped multi-million-dollar projects, influenced policy, and brought diverse voices to the table in meaningful ways.

As a speaker, trainer, and facilitator, Kim brings the principles of engagement and dialogue to life, inspiring participants to embrace bold, intentional conversations that matter. Whether tackling polarizing issues, navigating deep distrust or equipping leaders with the communication tools to strengthen relationships, Kim leaves participants energized, empowered, and ready to engage in dialogue that moves us (and our projects) forward.

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 35 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

Interested in these courses but the schedules don’t fit your availability? Let us know your preferred timing by completing this form 

Dates:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Designing P2 and Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Cancellation and Refund Policy

Interested in this course but the schedule doesn’t fit your availability? Let us know your preferred timing by completing this form

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

Online -Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Our Licensed Trainer:

Tracey Ehl works with clients and communities locally and globally to explore ideas, opportunities and issues. She approaches public participation as a people centred, learning and capacity building opportunity for positive and transformative change. Tracey has over two decades of professional experience in facilitation, public and community engagement, environmental communications and environmental and strategic planning. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development. Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the interested and affected publics, while effectively managing resource limitations, competing agendas and influences beyond the project. Tracey is a small business owner, and an active volunteer, who loves meeting new people and experiencing new places.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a seven-hour, trainer-led Engage Delaney virtual course. Zoom, Miro, and a digital course workbook and are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three and a half-hour sessions over two consecutive days. A course certificate is provided upon completion. Each daily session runs 9:30 a.m. – 1:00 p.m. Pacific Time; 12:30 p.m. – 4:00 p.m. Eastern Time.

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney, CP3 is a seasoned engagement and communications leader with more than 25 years of experience working across government, private, and not-for-profit sectors. She has led and provided strategic oversight for more than 100 complex public participation and communications projects across Canada, often in high-stakes and multi-party contexts. Prior to her current role, Jessica held senior communications positions with the Resort Municipality of Whistler and the District of West Vancouver. Her practice spans public participation, facilitation, strategic communications, change management, and organizational learning, with particular depth in municipal governance, housing, and Indigenous engagement.  

Jessica brings a strong learning and coaching lens to her work, supported by formal training in organizational coaching, Indigenous cultural safety, and First Nations information governance. Known for her collaborative and practical facilitation style, she works closely with staff, elected officials, interested and impacted parties, and Indigenous communities to navigate complexity, build shared understanding, and support informed decision-making. She is a Certified Public Participation Professional (CP3), a licensed IAP2 trainer, a Certified Professional Facilitator (CPF) through the International Association for Facilitation (IAF), and a Certified Organizational Coach (COC) through UBC.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

IAP2 Canada is proud to present our latest training offer, “Nothing about us, without us”, an Indigenous Awareness Training designed by Indigenous professionals, knowledge keepers, elders, and community members. This training focuses on the concept of colonialism being a shared experience and how this impacts the indigenous world & Canadian society today. Learning about this concept through both historic & contemporary means, led by indigenous voices, provides the learner with opportunities to strategize & contemplate equity in our modern society. This training strives to answer the question, when it comes to the Indigenous story, where do we go from here?

The program is designed for professionals whose roles involve engagement, decision-making, service delivery, planning, policy development, or relationship-building with Indigenous Peoples and communities. While this training does not make participants experts, it builds the awareness and responsibility necessary to engage appropriately, recognize limitations, and understand when deeper relationship-building, consultation, or Indigenous-led processes are required.

The intent of this training is educational, reflective, and relational. It encourages participants to broaden awareness, deepen understanding, and reflect on how their roles, organizations, and systems intersect with Indigenous realities. 

Lock in your early bird rate before July 16, 2026!

Interested in this course but the schedule doesn’t fit your availability? Let us know your preferred timing by completing this form

Course Objectives: 

• Historical Knowledge: Recall and understand key historical events, including the Indian Act, treaties, and the residential school legacy.
• Cultural Awareness: Gain insight into diverse Indigenous worldviews, traditions, and values.
• Contextual Understanding: Recognize the impact of government policies of assimilation and the resulting social, economic, and political challenges.
• Reconciliation & Accountability: Learn to identify personal and systemic biases, myths, and assumptions.
• Colonialism: Understanding how colonialism and colonial thinking came about and how it impacts our world today
• Shared Experience: Creating an understanding of how the history of colonialism affects both Indigenous and Canadians both today and historically
• Effective Engagement: Develop strategies for respectful engagement, partnership, and communication with Indigenous communities.
• Professional Application: Apply knowledge to workplace contexts, Indigenous engagement, professional growth
• Ongoing Learning: Identify opportunities for continued personal and professional development in Indigenous relations.

Target Audience: 

Professionals who want to know more about indigenous ways of knowing, the Indigenous story and colonialism as a shared experience in a safe environment.

Course Delivery:

Online and hosted by IAP2 Canada. Cancellation and Refund Policy

Our Trainers:

Judy Carlick Pearson is an Indigenous Awareness facilitator, community leader, and communications professional with over a decade of experience working across Indigenous engagement, community development, and cross-cultural collaboration. She brings a thoughtful and relationship-centered approach to her work, grounded in respect, lived experience, and a deep understanding of the importance of meaningful dialogue and connection.

With a background in communications and interdisciplinary studies from Royal Roads University, Judy has supported Indigenous organizations, businesses, and communities through facilitation, public engagement, mentorship, and leadership roles. Her experience includes working within Indigenous-led organizations, supporting community initiatives, and helping create spaces for respectful learning and understanding.

Judy’s facilitation style encourages reflection, curiosity, and open conversation. She is passionate about helping participants build stronger awareness of Indigenous histories, perspectives, and contemporary realities while fostering culturally safe and respectful environments for learning.

Deeply connected to the land and ocean of the Northwest Coast, Judy’s work is guided by values of integrity, reciprocity, and community care.

Cody Lookinghorse is a Motivational speaker, Educator & activist from the Cheyenne River of South Dakota traditional Lakota & Mohawk singer. His father is chief Arvol LookingHorse and gets his teachings from the great Sioux nation and his Mohawk mother is Dr Dawn Martin-Hill the first indigenous women in Canada to get a PHD in indigenous studies He has studied Geology and sustainability with Fanshawe college, his hobbies include modeling and acting and attending ceremonies to his native homelands in South Dakota and Ontario.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Prerequisite:

There is no prerequisite.

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by IAP2 licensed trainers.

Cost:

$350.00 + applicable tax

Our Trainers:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement.

Register Now!

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses:

1. Fundamentals of Public Participation & Engagement (7 hours)

This course focuses on understanding and applying the practices of meaningful and effective public participation. The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

2. Designing Public Participation & Engagement (14 hours)

In this module, practitioners have the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

3. Applying Methods (14 hours)

The focus of this course is on exploring a variety of methods used in implementing public participation and engagement. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training program delivered externally by an IAP2 licensed trainer.

Dates

September 17-18, September 21, 22, 24, and September 25, 28, 29

Prerequisite:

There is no prerequisite.

Cost:

$1,750.00 + tax

Our Licensed Trainer:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Dates:

September 21, 22, 24

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by an IAP2 licensed trainer.

Cost:

$750.00 + applicable tax

Our Licensed Trainers:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 35 hours of effective training in public participation and engagement.

Register Now!

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses:

1. Fundamentals of Public Participation & Engagement (7 hours; Level 1) 

This course focuses on understanding and applying the practices of meaningful and effective public participation. The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

2. Designing Public Participation & Engagement (14 hours; Level 2) 

In this module, practitioners have the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

3. Applying Methods (14 hours; Level 2) 

The focus of this course is on exploring a variety of methods used in implementing public participation and engagement. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training program delivered externally by a IAP2 licensed trainer. It is delivered in person in Vancouver, BC by an IAP2 licensed trainer.

Prerequisite:

There is no prerequisite.

Cost:

$2150.00 + tax

Our Licensed Trainers:

Jessica Delaney, CP3 is a seasoned engagement and communications leader with more than 25 years of experience working across government, private, and not-for-profit sectors. She has led and provided strategic oversight for more than 100 complex public participation and communications projects across Canada, often in high-stakes and multi-party contexts. Prior to her current role, Jessica held senior communications positions with the Resort Municipality of Whistler and the District of West Vancouver. Her practice spans public participation, facilitation, strategic communications, change management, and organizational learning, with particular depth in municipal governance, housing, and Indigenous engagement.  

Jessica brings a strong learning and coaching lens to her work, supported by formal training in organizational coaching, Indigenous cultural safety, and First Nations information governance. Known for her collaborative and practical facilitation style, she works closely with staff, elected officials, interested and impacted parties, and Indigenous communities to navigate complexity, build shared understanding, and support informed decision-making. She is a Certified Public Participation Professional (CP3), a licensed IAP2 trainer, a Certified Professional Facilitator (CPF) through the International Association for Facilitation (IAF), and a Certified Organizational Coach (COC) through UBC.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/

The focus of this course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution is possible. Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to de-escalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.

Register Now!

Course Objectives:

• Assess the state of conflict and emotion in the P2/engagement process and identify how to address it to create productive and constructive approaches
• Work with the stages of conflict escalation and apply the concepts of de-escalation
• Apply a variety of strategies to transform the conflict in P2/engagement practice
• Identify the impact of high emotion and apply a range of approaches to de-escalate P2/engagement challenges
• Identify how to reduce conflict in situations of misinformation and duelling facts
• Apply the principles of story-telling to connect people to each other, increase understanding and reduce conflict
• Learn from mistakes and understand the role of failure in P2/engagement processes
• Identify and apply how to model integrity and behaviours that de-escalate conflict
• Apply the strategies

Target Audience:

• Intermediate level practitioners who are leading and managing P2/engagement processes with challenges, scope and scale
• Intermediate to advanced practitioners looking for tools and strategies to apply to a polarized, charged P2/engagement environment
• Practitioners with experience in P2/engagement processes where is conflict and/or high emotion

Course Delivery:

This is an IAP2 Canada training course delivered externally by IAP2 licensed trainers.

Prerequisite:

Fundamentals of P2 and Engagement, the IAP2 Ways in Challenging Contexts, or any course from the previous foundations' program.

Cost:

$499 + applicable tax 

Licensed Trainers:

Steph Roy McCallum is a facilitator, coach, trainer and leader of the most difficult conversations of our lives, and the Chief Storm Rider at the Courageous Leadership Project. She is author of the recently released book Leading Together: How Brave, Honest Conversations Can Transform Our Lives, Organizations and Communities (available November 17, 2022). With her heart on her sleeve and a deep breath for courage, she wades into the messy, important, beautiful conversations that can bring us together - or tear us apart. Her work in conflict transformation has taken her to 5 continents, leading brave, honest conversations to solve the challenges in our lives, organizations and communities – together. Steph is a trained Co-Active Leadership coach, a Certified Professional Facilitator and a Certified NeuroTransformational Coach. She is an IAP2 Trainer, course developer and co-lead of curriculum development for the new IAP2 Global Learning Pathway being launched in 2023. Steph believes that brave, honest conversations are how we solve the challenges in our world, together.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Cancellation and Refund Policy

Interested in this course but the schedule doesn’t fit your availability? Let us know your preferred timing by completing this form

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

Fundamentals of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Our Licensed Trainers:

Jennifer Beyer (she/her) has spent over two decades working on and thinking about community development and public and stakeholder engagement practices, approaches, and mental models. She believes we can tackle the challenges communities are facing through transformed policy development and community service delivery informed by real dialogue with citizens, especially equity-owed people, and true allyship with Indigenous Peoples.

Jen has designed and facilitated dialogues and decision-making at local, provincial, and national levels with nonprofit, public, and private groups. Topics she has worked on range from enhancing equity and inclusion in policing forces in Alberta and fire fighting forces across Canada, to addressing climate change and species at risk in Alberta, to changing nonprofit funding systems, to improving Justice systems for Indigenous people.

Barbershop Banter and Language Links: Increasing Awareness of Public Engagement Among Immigrant and Newcomer Communities

This webinar focuses on what was learned during a project to reduce barriers to participation/engagement with immigrant and new Canadian community members within the City of Edmonton. The project used a number of tactics to gather input from immigrants and new Canadians, such as:

• Leveraging relationships and sharing information with community organizations that represent marginalized voices.
• Providing translation services at engagement events.
• Ensuring communication materials were written at and not above a grade 1 reading level.
• Providing compensation to community members who hosted engagement events at their barbershops and salons.
• Offering food, often cultural, at each engagement event.
• Offering short, take-home document formats for participants with time constraints so they can conveniently provide and submit feedback on their own time.

The input gathered told a story about how immigrants and new Canadians want to provide input to the City. Key learnings that will be shared include:

• Utilize existing City resources, build on pre-existing relationships, be honest about your project, outcomes, and approach. Internal surveys and interviews, met with internal partners
• Why do you want to engage? Tangible resources, ample time, engagement budget
• Meaningful change as a result of engagement. Impact on engaged communities that is meaningful and tangible
• Prioritize lived and living experience. Attended community events, have representation within and outside of project
• Trauma-informed community conversations. Soft skills, trained professionals, provided food and gifts
• Meaningful interactions. Attended community events, warm hand intros, phoned, coffee meetings
• Translations. Recruited internally as appropriate, external partners, 1st grade reading level

Time Zones

• 01:00 pm - 02:15 pm Eastern
• 12:00 pm - 01:15 pm Central
• 11:00 pm - 12:15 pm Mountain
• 10:00 am - 11:15 am Pacific

About the presenters:

Lyndsay Ward has over 15 years of experience within public participation and engagement with a Bachelors in Communications, Diploma in Public Relations, Certificate in Facilitative Mediation and numerous IAP2 coursework. She has been working at the City of Edmonton building and transforming the engagement capacity of the City for the past 11 years.

LinkedIn 

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Dates:

September 25, 28, 29

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This course is delivered online. This is an IAP2 Canada core training course delivered externally by IAP2 licensed trainers.

Prerequisite:

Fundamentals of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$750.00 + applicable tax

Our Licensed Trainers:

Kirsty Neill has served the public sector for 16 years, both as staff for a municipal government and as a consultant providing public engagement services to a range of rural, large urban and small urban communities. She is experienced in strategic communications, stakeholder relations, issues management, and project management.

Kirsty believes that the experience participants have of your process and events, is the experience they have of your project. Understanding this and applying it to developing engagement opportunities is critical to meaningful engagement. She designs and implements engagement strategies to support key project outcomes and to build strong, trusting relationships between organizations, project teams and communities. Kirsty has facilitated productive dialogue between project teams and communities across a wide variety of public service areas, including community planning, transportation and water infrastructure, waste management, recreation, open-space, and municipal policy and financing.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

Cancellation and Refund Policy

Interested in this course but the schedule doesn’t fit your availability? Let us know your preferred timing by completing this form

Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of Public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

Online - Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Tannis Topolnisky, CP3 specializes in transforming clutter and chaos into clarity for complex engagement projects. With almost 25 years of experience and over 300 projects, she brings realistic and tangible strategies for dealing with common challenges faced by all of us in this practice. Tannis believes engagement is a team sport, bringing a collaborative and grounded presence to the classroom that transforms theory into tangible practice.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. Learn more

Applying Methods is a Level 2 course that focuses on exploring a variety of methods used in implementing public participation and engagement and considers how to design and integrate those methods into the public participation and engagement practice process. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Bundle Discount Available!

Register Now!

Course Objectives: 

By the end of this course, participants will be able to:

• Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process
• Research, design and test a face to face and/or online method using a range of tools and resources
• Apply the four steps of designing a method to incorporate the eight key components of method design
• Develop rational and experiential aims
• Design an appropriate format
• Design questions and process
• Develop appropriate communications
• Combine methods to achieve engagement goals and objectives and test for appropriate sequencing
• Incorporate inclusivity and diversity principles
• Identify data management needs, evaluation points and measures
• Identify resources required
• Explore a variety of both face to face and online methods/techniques that include a nested structure of different methods (e.g. deliberative processes, Appreciative Inquiry, Open Space Technology)
• Analyze the specific engagement requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to sequence these methods for delivery
• Identify principles for monitoring online activity
• Test the design by running elements of the method and submitting for peer review using a checklist
• Apply methods to achieve engagement goals and objectives including using effective communication skills, and test for appropriate sequencing
• Design key messages and know how to use communication tools that build trust and integrity, and meet the needs of diverse audiences

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a 14 hour, trainer-led Delaney Virtual Academy. Zoom, Miro, and a digital course workbook are used, in addition to other applications, to make this a highly interactive and skills-based session. There are four, three and a half-hour sessions over four consecutive days. A course certificate is provided upon completion. Each daily session runs 9:30 a.m. – 1:00 p.m. Pacific Time; 12:30 p.m. – 4:00 p.m. Eastern Time.

Prerequisite:

Fundamental of P2 and Engagement is the level 1 prerequisite for this course. 

Learn more

Cost:

$795.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney, CP3 is a seasoned engagement and communications leader with more than 25 years of experience working across government, private, and not-for-profit sectors. She has led and provided strategic oversight for more than 100 complex public participation and communications projects across Canada, often in high-stakes and multi-party contexts. Prior to her current role, Jessica held senior communications positions with the Resort Municipality of Whistler and the District of West Vancouver. Her practice spans public participation, facilitation, strategic communications, change management, and organizational learning, with particular depth in municipal governance, housing, and Indigenous engagement.  

Jessica brings a strong learning and coaching lens to her work, supported by formal training in organizational coaching, Indigenous cultural safety, and First Nations information governance. Known for her collaborative and practical facilitation style, she works closely with staff, elected officials, interested and impacted parties, and Indigenous communities to navigate complexity, build shared understanding, and support informed decision-making. She is a Certified Public Participation Professional (CP3), a licensed IAP2 trainer, a Certified Professional Facilitator (CPF) through the International Association for Facilitation (IAF), and a Certified Organizational Coach (COC) through UBC. 

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' of experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/ 

Bundle Discount & Early Bird Discount Available for this Package!

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 35 hours of effective training in public participation and engagement. 

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses, hosted by IAP2 Canada:

Note: Members must be logged in to access member pricing

Interested in these courses but the schedules don’t fit your availability? Let us know your preferred timing by completing this form 

Dates:

Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 35 hours of effective training in public participation and engagement.

Register Now!

 

Bundle and other discounts available!

IAP2 Canada's Certificate in Public Participation (P2) for introductory (Level 1) participants consists of 3 core courses:

1. Fundamentals of Public Participation & Engagement (6 hours; Level 1) 

This course focuses on understanding and applying the practices of meaningful and effective public participation. The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

2. Designing Public Participation & Engagement (12 hours; Level 2) 

In this module, practitioners have the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

3. Applying Methods (12 hours; Level 2) 

The focus of this course is on exploring a variety of methods used in implementing public participation and engagement. Participants will learn to select, assess and create effective elements of methods to work meaningfully with participants.

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training program delivered externally by a IAP2 licensed trainer. It is delivered in person in in Oakville, Ontario by an IAP2 licensed trainer.

Location:

Gairloch Gardens Studio, 1308 Lakeshore Road East, Oakville, Ontario

Prerequisite:

There is no prerequisite.

Our Licensed Trainer:

Tracey Ehl works with clients and communities locally and globally to explore ideas, opportunities and issues. She approaches public participation as a people centred, learning and capacity building opportunity for positive and transformative change. Tracey has over two decades of professional experience in facilitation, public and community engagement, environmental communications and environmental and strategic planning. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development. Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the interested and affected publics, while effectively managing resource limitations, competing agendas and influences beyond the project. Tracey is a small business owner, and an active volunteer, who loves meeting new people and experiencing new places.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 2 Practitioners) - IAP2 Canada Certificate in Public Participation. Learn more

The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts and best practices, and how to design and apply this knowledge to your public participation and engagement work.

 Register Now!

Bundle and other discounts available!

Course Objectives: 

By the end of this course, participants will be able to:

• Define public participation and engagement and related terms and describe its relationship with communication
• Identify what makes public participation and engagement meaningful and reflect on the benefits, risks and myths related to P2/engagement
• Identify the role that values play in challenging public participation and engagement work and the leadership attributes that will serve them as they practice.
• Reflect on and apply ethical leadership actions and abilities to challenging engagement situations
• Apply the Profiles of Engagement model to public participation and engagement and explore organization led and community led engagement and how that impacts the engagement process
• Apply the IAP2 spectrum to challenging public participation and engagement situations and practice
• Explore the Practice Framework as a tool for effective planning and process
• Reflect on and apply the principles of diversity, equity and inclusion and explore the concept of inter-cultural engagement
• Explore the role of power and influence in challenging engagement contexts and its impacts to our work.

Target Audience: 

• Practitioners with some public participation and engagement practice experience who are looking to cement their knowledge and skills

Course Delivery:

This is an IAP2 Canada core training program delivered externally by a IAP2 licensed trainer. It is delivered in person in in Oakville, Ontario by an IAP2 licensed trainer.

Location:

Gairloch Gardens Studio, 1308 Lakeshore Road East, Oakville, Ontario

Prerequisite:

None

Cost:

$400.00 + applicable tax

Our Trainers:

Tracey Ehl works with clients and communities locally and globally to explore ideas, opportunities and issues. She approaches public participation as a people centred, learning and capacity building opportunity for positive and transformative change. Tracey has over two decades of professional experience in facilitation, public and community engagement, environmental communications and environmental and strategic planning. Her project involvement has focused on complex projects in the areas of energy, sustainability, public water system management, municipal planning, transportation and public transit, waste management, wastewater infrastructure, and community development. Tracey has designed, led and documented hundreds of events and processes to meet the unique needs of each client and the interested and affected publics, while effectively managing resource limitations, competing agendas and influences beyond the project. Tracey is a small business owner, and an active volunteer, who loves meeting new people and experiencing new places.

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

Learn more

Designing & Leading Engagement is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop public participation and engagement practice plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

Cancellation and Refund Policy

Interested in this course but the schedule doesn’t fit your availability? Let us know your preferred timing by completing this form

Course Objectives: 

By the end of this course, participants will be able to design an engagement process and plan for a real-world scenario, including:

• Plan a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
• Conduct detailed stakeholder analysis, community mapping and equity analysis
• Identify appropriate roles and levels of influence for key players
• Establish clear engagement purpose and objectives and success criteria/measures to suit the scenario
• Identify relevant profiles of engagement
• Conduct a detailed risk/opportunities analysis
• Choose and sequence appropriate methods (in-person and digital) and identify communication tactics to suit the scenario
• Identify key roles for senior leaders and decision makers
• Explore principles and approaches for equity, diversity and inclusion and apply them to stakeholder analysis
• Embed digital strategies, platforms, and methods as part of the plan and process
• Develop an evaluation framework to suit the scenario
• Identify key roles and resources needed to implement the P2/engagement plan
• Develop and apply a suitable pitch to senior leaders that will secure commitment and resources for the P2/engagement plan
• Identify the many different contexts of engagement including the elements present in more complex engagement scenarios

Target Audience: 

• Practitioners who are leading the planning and implementation of public participation and engagement practice processes
• Participants who will be involved in the design and planning of public participation and engagement practice processes

Course Delivery:

Online -Trainer Led | Hosted by IAP2 Canada.

Prerequisite:

Either "Fundamentals of Public Participation and Engagement (Level 1 practitioners)" or "IAP2 Way in Challenging Contexts (Level 2 practitioners)" is a prerequisite for this course. 

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Our Licensed Trainer:

Amelia Shaw

 is an award-winning consultation strategist, practitioner, professional facilitator and capacity builder. Over the past twenty-plus years Amelia has been successfully involved in the development of major policies, projects and plans from strategic design, to initiating and facilitating inclusive processes, and implementation. She has worked with governments, public organizations, nonprofits and private companies in multiple sectors including community development, education, governance, labour, land-use planning, transit and transportation. Her ultimate goal, with any P2 project/process, is to find an innovative approach that supports both community and organizational values and objectives and leads to helpful deliverables and a positive outcome. Her solutions have earned international recognition, including an IAP2 Core Values Award for Innovation. 

Patricia Quinn-Nichols

is a seasoned professional with over 20 years of experience (16 yrs in municipal government) leading or supporting diverse community-focused initiatives. Known for her ability to navigate complexity and align diverse stakeholder interests, Patricia consistently delivers results on high-profile projects with defined timelines. Her values-driven leadership is rooted in integrity, inclusiveness, and collaboration. Patricia’s deep understanding of the significance of meaningful engagement and the critical role people play in shaping decisions, actions, and outcomes has been central to her success in achieving positive, lasting results.

Patricia has collaborated with organizations on projects that have garnered both national and international acclaim, including receiving the IAP2 Canada 2014 Organization of the Year Award and the IAF Platinum Facilitation Impact Award. Working in both municipal government and consulting, she has spearheaded significant initiatives in engagement, facilitation, project management, change management, organizational transformation, and strategy and policy review and development.

Prerequisite for Designing P2 and Engagement and Applying Methods (for Level 1 practitioners) - IAP2 Canada Certificate in Public Participation. 
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The focus of this course is on understanding and applying the practices of meaningful and effective public participation (P2). The training explores principles, concepts, and best practices, and how to design and apply this knowledge to your public participation and engagement work.

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Course Objectives: 

By the end of this course, participants will be able to: 

• Define public participation and engagement and related terms and what makes it unique
• Identify what makes public participation and engagement meaningful 
• Reflect on the benefits, risks and myths related to public participation and engagement
• Identify and discuss IAP2 five core foundations in their application to public participation and engagement work 
• Identify the role that values (seven core values) play in public participation and engagement work and the leadership attributes that will serve them as they practice 
• Understand the IAP2 Spectrum of public Participation and rationale for the increasing intensity as decision impacts  
• Reflect on and apply ethical leadership actions and abilities to public participation and engagement situations 
• Apply the Profiles of public participation and engagement model to public participation and engagement and explore organization-led and community-led engagement and how that impacts the engagement process 
• Reflect on and apply the principles of diversity, equity and inclusion and explore the role of power and influence and its impacts on the approach to public participation and engagement
• Apply the IAP2 spectrum to public participation and engagement situations and practice 
• Explore the Practice Framework (design, plan, implement, learn) as a tool for effective planning and process, and assess the quality of the process  

Target Audience: 

• New practitioners beginning their journey in engagement 
• Anyone working in the field or a related field who wants to understand and apply the fundamentals of meaningful and effective public participation and engagement practice

Course Delivery:

This is an IAP2 Canada core training course delivered externally by a IAP2 licensed trainer.

This is a seven-hour, trainer-led Engage Delaney virtual course. Zoom, Miro, and a digital course workbook and are used, in addition to other applications, to make this a highly interactive and skills-based session. There are two, three and a half-hour sessions over two consecutive days. A course certificate is provided upon completion. Each daily session runs 9:30 a.m. – 1:00 p.m. Pacific Time; 12:30 p.m. – 4:00 p.m. Eastern Time.

Prerequisite:

There is no prerequisite.

Cost:

$395.00 + applicable tax - Engage Delaney is offering a $100 bundle discount when you book the three IAP2 Certificate courses (Fundamentals of P2, Designing P2, and Applying Methods) with us. You can select the courses in a given 12-month period but must pay for all three courses at the same time.

Our Licensed Trainers:

Courses will be delivered by either of our licensed trainers Jessica Delaney or Kristi Merilees, ensuring expert guidance and continuity in every session. The assigned trainer will depend on availability and scheduling needs.

Jessica Delaney, CP3 is a seasoned engagement and communications leader with more than 25 years of experience working across government, private, and not-for-profit sectors. She has led and provided strategic oversight for more than 100 complex public participation and communications projects across Canada, often in high-stakes and multi-party contexts. Prior to her current role, Jessica held senior communications positions with the Resort Municipality of Whistler and the District of West Vancouver. Her practice spans public participation, facilitation, strategic communications, change management, and organizational learning, with particular depth in municipal governance, housing, and Indigenous engagement.  

Jessica brings a strong learning and coaching lens to her work, supported by formal training in organizational coaching, Indigenous cultural safety, and First Nations information governance. Known for her collaborative and practical facilitation style, she works closely with staff, elected officials, interested and impacted parties, and Indigenous communities to navigate complexity, build shared understanding, and support informed decision-making. She is a Certified Public Participation Professional (CP3), a licensed IAP2 trainer, a Certified Professional Facilitator (CPF) through the International Association for Facilitation (IAF), and a Certified Organizational Coach (COC) through UBC.

Kristi Merilees is an experienced public engagement and communications professional with over 20 years' experience working in municipal government and public sector environments.

Kristi is a senior engagement, and communications director with Engage Delaney and has vast experience in detailed engagement planning, client relations and project leadership and facilitation. She has planned, implemented, and reported on over 45 comprehensive engagements using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation. Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation of focus groups, workshops and other engagements, training, client relations, logistics, research, report writing, and the development of communications plans and products.

Learn more at https://www.engagedelaney.com/